How clients rate the big advisory firms
13. Citigroup
Score*: 670
Industry Avg: 772
* Based on J.D. Power and Associates 2011 U.S. Full Service Investor Satisfaction Study of 4,200 investors.
Satisfaction score based on seven factors (in order of importance): investment advisor; investment performance; account information; account offerings; commissions and fees; website; and problem resolution.
(All photos courtesy of Bloomberg News, unless otherwise noted)
Advertisement
