Dexrex on social media

Dexrex Gear ChatSync is now offering archiving and message management for social networking sites including Twitter, Facebook and LinkedIn.

The company behind this platform is Dexrex LLC, a developer of cloud-based enterprise data management services founded in 2005.

While Dexrex is more of an enterprise-oriented company, I’m telling you the independent adviser about them because they are taking an approach toward social networking (at least the capture and archiving of that traffic) that is likely to be followed by many of the outsourced providers of e-mail and e-mail compliance to the adviser market.

“We’re not trying direct sales into the broker-dealer market space,” explained Derek Lyman, co-founder and chief executive of Dexrex Gear.

From his perspective he said it just makes better sense to go through existing IP vendors rather than duplicating their efforts or adding another layer of monitoring.

“We don’t want to be in the business of selling compliance widgets,” he said.

During our conversation he added that advisers might just soon be hearing about agreements between them and e-mail and e-mail archiving and compliance vendors.

The social networking features have been added to version 2.2 of Dexrex Gear’s ChatSync platform, which has been used by enterprises for archiving mobile text and instant message communications. ChatSync is already compatible with many popular IM clients including AOL, Microsoft, Skype, Yahoo! and others.

ChatSync captures, stores and allows companies to manage these communications for storage, retention, and regulatory compliance purposes.

Specifically it works by capturing and offloading text-based messages using a client plug-in, or proxy or session initiation protocol script deployment into a secure and centralized storage platform within the cloud.

Once the data is there, it is organized and archived into a structured database to insure efficient search and retrieval for compliance and e-discovery.

ChatSync also uses application programming interfaces for accessing various end-user devices, messaging clients or messaging servers, and archived content and metadata can be pushed from the platform to message-powered services like Web access portals, monitoring applications or compliance tools.
What it isn’t architected for is that part of the industry that requires or will likely require pre-approval of social networking content.

For more information visit Dexrex Gear.

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