Top 5 CRM products used
| Rank | CRM product | Usage |
|---|
| 1 | Junxure (CRM Software Inc.) | 21.2% |
| 2 | Redtail Technology | 18.1% |
| 3 | Salesforce.com | 7.5% |
| 4 | Microsoft Dynamics CRM (Microsoft Corp.) | 3.8% |
| 5 | ProTracker | 3.3% |
| | *None | 15.4% |
| Based on 897 responses to this question. 3.5% of respondents wrote in Microsoft Outlook. However, it is not a CRM product. |
Top 5 financial applications used
| Rank | Financial application | Usage |
|---|
| 1 | MoneyGuidePro (PIE Technologies Inc.) | 26.5% |
| 2 | Money Tree (MoneyTree Software Inc.) | 26.0% |
| 3 | eMoney360 (eMoney Advisor) | 9.0% |
| 4 | Advisor Workstation (Morningstar Inc.) | 8.1% |
| 5 | NaviPlan (Emerging Information Systems Inc.) | 7.5% |
| | *None | 14.8% |
| Based on 877 responses to this question. |
Top 5 portfolio management products used
| Rank | Portfolio management product | Usage |
|---|
| 1 | Portfolio Center (Schwab Performance Technologies) | 21.1% |
| 2 | Albridge Solutions | 14.9% |
| 3 | Advisor Workstation (Morningstar Inc.) | 11.8% |
| 4 | Advent Axys (Advent Software Inc.) | 7.3% |
| 5 | Principia CAMS (Morningstar Inc.) | 6.4% |
| | *None | 20.0% |
| Based on 874 responses to this question. |
Top 5 portfolio re-balancing software used
| Rank | Portfolio re-balancing software | Usage |
|---|
| 1 | Tamarac Inc. | 8.2% |
| 2 | ASI (Advisor Software Inc.) | 3.4% |
| 3 | Adviser created | 3.4% |
| 4 | iRebal (ThinkTech Inc., an affiliate of TD Ameritrade Inc.) | 3.1% |
| 5 | Fidelity Wealth Central | 1.3% |
| | Rebalance Express (RedBlack Software LLC) | 1.3% |
| | *None | 70.7% |
| Based on 870 responses to this question. |
Top 5 document management applications used
| Rank | Document management application | |
|---|
| 1 | Redtail Technology Inc. | 8.3% |
| 2 | PaperportOmnipage (Nuance Inc.) | 7.2% |
| 3 | Microsoft Office Document Imaging in combination with Microsoft Office SharePoint Server (Microsoft Corp.) | 6.1% |
| 4 | Worldox (World Software Corp.) | 5.2% |
| 5 | Docupace Technologies | 3.5% |
| | *None | 47.8% |
| Based on 859 responses to this question. |
Top 3 compliance technologies used
| Rank | Compliance technology | Usage |
|---|
| 1 | ComplianceMAX (National Regulatory Services) | 7.2% |
| 2 | ProTracker Software Inc. | 3.1% |
| 3 | Protegent Surveillance (SunGard Data Systems Inc.) | 2.9% |
| | *None | 69.0% |
| Based on 848 responses to this question. |
Top 3 account aggregation products used
| Rank | Account aggregation product | Usage |
|---|
| 1 | ByAllAccounts Inc. | 13.3% |
| 2 | AllData Advisor (CashEdge Inc.) | 5.7% |
| 3 | Advent Custodial Data (Advent Software Inc.) | 3.2% |
| 3 | Albridge | 3.2% |
| | *None | 65.4% |
| Based on 845 responses to this question. |
In July, InvestmentNews surveyed financial planners, RIAs and broker-dealers on technology vendor usage and satisfaction. More than 900 responses were received. For additional information, contact Denise Southwood at 212-210-0735 / dsouthwood@investmentnews.com or Michelisa Lanche at 212-210-0484 / mlanche@investmentnews.com.
Source: InvestmentNews
