New iPad Consumer Reports' new top-rated tablet

Portable may run a little hot, but CR praises Retina display

Apr 2, 2012 @ 9:26 am

Apple Inc.'s new iPad was named the best tablet computer in a ranking by Consumer Reports, two weeks after the magazine said the device runs “significantly hotter” than previous models.

The new iPad's high-resolution 'Retina' screen provides the best detail and color accuracy of all tablets Consumer Reports has seen, the publication said today on its website. Consumer Reports also commended the device's camera and faster connectivity. The new iPad costs between $500 and $830.

Last month, Consumer Reports said the new iPad reached temperatures of 116 degrees (47 degrees Celsius) when handling processor-intensive tasks such as playing graphics-heavy games. The reviewers didn't regard the temperature as a concern, though it was hotter than the prior model. Many customers didn't wait for the reviews before buying the new tablet. Apple sold more than 3 million iPads during the product's debut weekend.

The sales enthusiasm carried through to satisfaction ratings, according to survey results released today by ChangeWave Research, a unit of 451 Research LLC. Of the new iPad owners surveyed, 82 percent said they were very satisfied with the device, compared to the 74 percent approval rating of the previous iPad.

Eye Pleasing

The high-resolution “retina” display was ranked the best feature on the iPad by new owners. The biggest dislike of the iPad was the cost, according to the ChangeWave survey.

Consumer Reports ranked the new iPad above other new tablets including the Toshiba Corp. (6502) Excite 10LE, the Pantech Co. Element, the Sony Corp. (SNE) Tablet P, and Samsung Electronics Co. (005930)'s Galaxy Tab 7.7.

When Cupertino, California-based Apple released the iPhone 4, the magazine declined to recommend it, saying it dropped calls when gripped a certain way. After initially playing down the matter, which became known as “Antennagate,” Apple gave out free cases and issued a software update aimed at addressing the glitch.

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