Which financial firms make investors happiest?
J.D. Power once again set out to answer that question with its annual “U.S. Full Service Investor Satisfaction Study.” Financial firms were ranked based on a January 2017 survey of 6,500 investors who work with financial advisers for at least some of their investments. The firms were measured on a 1,000-point scale based on how they fared in categories including financial advisers, investment performance, account information, product offerings, commissions and fees, websites and problem resolution.
Click through to find out which firm took the top slot for overall investor satisfaction for the second year in a row.
(Source: J.D. Power 2017 U.S. Full Service Investor Satisfaction Study)