Joe Duran

Duran Duranblog

Joe Duran

May 26, 2016, 11:28 AM EST

The mobile edge: Moving your business across the digital divide

By Joe Duran

Uber is killing the taxi cab, Amazon is overtaking retail and Netflix is dominating entertainment, but it is the cell phone that makes this all possible. The threat from digital disruptors only became pervasive when technology took the huge leap of becoming portable. The biggest danger to your business is the cell phone resting in your client's pocket. We consume almost every imaginable service via our mobile devices — we shop for everything from shoes to cars, to vacations; we assess our home values, read, research and entertain ourselves. We share our lives and interact with the world on a daily basis through our portable computers. The structural change this brings to all commercial ventures cannot be overstated.COMING TO GRIPS WITH THE DIVIDEPhones and tablets are changing how we consume products and services in three key ways: 1. We educate ourselves and form opinions before we buy. A referral from a friend used to be enough ... Read full post

Apr 28, 2016, 12:35 PM EST

An open letter to a broken industry

By Joe Duran

Dear financial industry,I grew up in war torn Zimbabwe and dreamed of becoming a financial whiz in the U.S. In the almost 30 years that I have worked in this profession, I have been fortunate beyond words. But I have also watched our once great industry steadily atrophy. According to a recently released study by the National Association of Retirement Plan Participants, trust in financial institutions has dropped to a new low of 8%. And it's not just the large institutions who are in the dog house. A 2015 consumer opinion survey by the CFP Board found only 25% of consumers believe that financial advisers act in consumers' best interests. People are disillusioned, and they think we win even if our clients lose. The sad irony is that people don't trust us, yet we live in a world where they need our help more than ever. I've been thinking a lot about what it will take to get us all on the right track. 1. Let's start by getting comfortable... Read full post

Apr 5, 2016, 1:35 PM EST

Crawling up the wealth management pyramid

By Joe Duran

Where you live in the wealth management pyramid has a huge impact on your relevance to clients, your pricing and your future viability. Research shows few clients know the difference between services provided by a bank broker or an independent planner. But differences matter, especially with regard to how we invest in our businesses and how we defend our pricing in an increasingly competitive world. Each adviser approaches their clients from their own place in the wealth management “stack.” Let's take a closer look at the pyramid we created from the perspective of where different advisers live, working our way up from the bottom.Investment manager: This adviser starts and ends their client relationship at the bottom of the pyramid. It still represents the vast majority of our industry.Most charge 1% for portfolio construction and rebalancing. There is not a lot of added value to the client for the price charged. This is... Read full post

Mar 3, 2016, 2:54 PM EST

4 secrets on influence we can all learn from Donald Trump and Bernie Sanders

The presidential election process in the U.S. is fascinating, especially for a first generation American coming from a dysfunctional country. Seldom has that been truer than this year. The biggest surprise has been the surging popularity of two candidates: Donald Trump in the Republican Party and Bernie Sanders for the Democrats. These two candidates have added an element of unpredictability to the entire race that is captivating the nation and giving all politicians (and any of us wanting to learn) a good lesson in effective communications.Many of the establishment favorites have either dropped out (Jeb Bush, Scott Walker, Chris Christie) or have struggled to take a dominant position (Hillary Clinton, Marco Rubio). How have Mr. Trump and Mr. Sanders, two unlikely candidates, managed to garner so much support?Mr. Trump and Mr. Sanders might be polar opposites when it comes to their ideologies, but they have captured the imaginations of ... Read full post

Feb 12, 2016, 3:50 PM EST

Why Vanguard is about to engulf the financial planning industry

By Joe Duran

Vanguard Group's ever-expanding web is now about to engulf the financial planning industry.Bill McNabb, CEO of Vanguard Group, gave a keynote speech at the 2016 Inside ETFs conference in Florida declaring the importance of advisers in delivering alpha to clients. But a bit more interesting to me was the incredible growth the firm is experiencing in its centralized advice offering. Vanguard is seeing inflows of $1.6 billion per month while charging only 30 basis points. Every few months they are onboarding more in assets than the entire robo-adviser world has amassed in many years of cumulative work. They have surpassed $30 billion in planning assets and they launched just last year!The largest fund manager (and second-largest in exchange-traded funds) has its sights set squarely on the advice industry. They are well on their way to building the largest RIA delivering financial planning in the U.S. It is an important development for all ... Read full post

Jan 20, 2016, 4:10 PM EST

Lessons in leadership for advisers from 'Game of Thrones'

By Joe Duran

Until the Middle Ages, warfare was primarily a battle of numbers. Those with the most men won the war. That changed as weaponry became more important than people in winning combat. The battle for market share in our industry is much the same. Flying to Hawaii over the holidays, my wife and I had a marathon viewing session of "Game of Thrones." The show is a medieval fantasy in which multiple kingdoms vie for control. There are endless conflicts, and those with the strongest strategy and best weapons invariably win, even if their enemies are vastly larger in size. It got me thinking about how technological advancements and their usage have really been good predictors of the eventual victors in any battle. In our industry there are various competitors of varying competence and resources trying to win the war for consumers. What is unusual is how quickly the weapons of competition are changing the landscape. The old ways of thinking about ... Read full post

Dec 21, 2015, 5:08 PM EST

4 steps to take to make sure you win with clients in 2016

By Joe Duran

As another unusually active year comes to a rapid end, let's look forward to 2016 and imagine what the industry should anticipate in the year ahead.In 2015, the stock market fluctuated along to a flat year. Indexing ruled, with a small group of stocks holding up the entire market. Yield continued to be scarce for investors. Transactions for large RIAs were rampant with two of the largest wealth managers in the country changing hands. The robo-world clearly gained traction, with Vanguard and Schwab entering the fray and capturing many billions in assets (far more than the independent robo-firms.) This has laid the groundwork for some interesting crosswinds in the year ahead:• Unhappier clients. Stagnant markets make for restless clients. This invariably leads folks to think about alternatives; a change in strategy (changing their adviser) or a change in pricing often leads their choices. We may likely continue to see extremely low ... Read full post

Dec 3, 2015, 6:50 AM EST

RIA deal mania and why you should care

By Joe Duran

The past several months have been fascinating if you are an independent adviser. Three large transactions have been announced that offer some telling signals about where the industry is headed. To wit:• Lightyear Capital bought a majority position in Wealth Enhancement Group (WEG) from Norwest Equity Partners. WEG is reported to have $4.7 billion in AUM and 13 offices around the Midwest.• Hellman & Friedman bought a majority position in Edelman Financial Services (EFS) from Lee Equity Partners. EFS reports over $14 billion in AUM and 41 offices around the country.• Financial Engines acquired The Mutual Fund Store (MFS) for $560 million. MFS reports $9.8 billion in AUM and 125 locations.WHAT'S GOING ON HERE?Since I help run one of the largest national RIA firms, I hear a lot of the industry scuttlebutt. If the information I've heard from several sources is to be believed, then both WEG and Edelman sold for... Read full post

Nov 17, 2015, 3:04 PM EST

3 quotes every adviser should remember

By Joe Duran

With Thanksgiving and the holiday season approaching, I thought I'd take a step away from my traditional observations on how to thrive in a digitized age, and take a slightly more reflective perspective. One of my odder hobbies is to study philosophy. Investigating our existence and what motivates human behavior is fascinating to me. Last month I had the rare opportunity to attend a four-day philosophy retreat at the lovely Miraval resort near Tucson, Ariz. The four days were filled with healthy living (organic food and lots of exercise) and discussions about being human, and why we make the choices we do. A large portion of the program involved round-table conversations about ideas that shaped our lives. (More from Joe: The scary truth: The struggle between who we are and what we want)The process is very helpful but more important, it helps to clearly articulate ideas that have changed you as a person. It made me think of the three... Read full post

Oct 29, 2015, 3:05 PM EST

The scary truth: The struggle between who we are and what we want

By Joe Duran

Halloween is a time of candy, costumes and trick or treating. But mostly it's a time for people to dress up and “become” someone else for a night. How many people are really happy with who they are the rest of their days?This is one of the central questions for most humans when they think about their financial life: What are we willing to give up to be the ideal version of ourselves and avoid a scary ending? We completed research that asked families to share their financial life stories and tell us about the lessons they learned at major turning points. There were many interesting facts but, by far, the most fascinating to me was that human financial life is an enduring struggle between the ideal life we want and the lives we end up living. Money and how we spend it is at the core of this conflict. (More: How to make better decisions for you and your clients)Let's illustrate with the story of Sam, an accomplished gentleman... Read full post

Older »