No profit in talking politics with clients

In heated political environment, advisers run risk of driving away business if they mouth off about parties, candidates

Aug 29, 2010 @ 12:01 am

By Lisa Shidler

For many advisers, politics ranks right up there with sex and religion as a topic to avoid when talking with clients.

But with the November elections fast approaching — not to mention the year-end deadline for the expiration of the Bush-era tax cuts — avoiding talk of politics won't be easy. In fact, many advisers are likely to find themselves in the uncomfortable position of trying to talk about the current political climate without conveying their own beliefs or affiliations.

“You just don't want to go there at all with politics,” said Scott Slater, a managing director of business consulting at The Charles Schwab Corp. “You don't want to put a stake in the ground because you'll just drive clients away.”

Of course, sidestepping an in-depth conversation on politics can be easier said than done. With the economy in the dumps and just over two months to go before the Nov. 2 elections, the whole nation, it seems, is obsessed with what's going on in Washington.

OBAMA'S APPROVAL RATING

President Barack Obama's name is likely to come up in conversation: For the first time since he took office 20 months ago, more Americans now disapprove of his performance than approve, according to a Reuters/Ipsos poll released last week. In the survey of 1,063 adults, 52% disapproved, compared with 45% who approved.

Other results of the poll show how nervous clients are about the national climate. Seventy-two percent of the respondents said they are worried about joblessness and 67% are worried about government spending.

“I've detected a fair amount of disdain for Washington politics that comes from investors,” said David Tittsworth, executive director of the Investment Advisers Association. “I think a lot of people are upset with Washington, D.C., now more than ever.”

While it's a good bet that many advisers share that disdain, it's still best to resist the temptation to espouse one's personal political views when meeting with clients, experts say. That's especially true in instances where the adviser isn't sure where the client's political loyalties lie.

“As soon as you open your mouth about politics, you're going to offend at least half the people immediately,” said Walter Romatowski, an adviser who does fee-only planning for Castellan Financial Advisors.

So how can an adviser raise such important planning issues as taxes and estate planning without blundering into the minefield of politics?

For starters, it's always a good idea to learn as much as possible about a client's political leanings before meeting with him or her. Doing so will help the adviser to come up with a list of neutral — or at least inoffensive — talking points around a specific planning issue.

“You need to know if you're diametrically opposed to your client's views,” said George Tamer, director of strategic relationships at TD Ameritrade Institutional.

One way of doing that is to utilize websites with searchable databases that can identify whether a client, or a potential client, has made a recent campaign contribution, and to whom.

KEEPING COOL

After that, it's all about staying in control and keeping the conversation with a client focused on specific issues and avoiding talk of partisan politics.

“When the issue is spending, I don't make it about Obama. I just focus on the fact that the debt will have to be paid back,” said Lynn Garrison, an adviser at Legacy Wealth Partners, which manages $20 million in assets.

Joni Youngwirth, managing principal of practice management at Commonwealth Financial Network, agrees with that approach. In fact, she tells advisers that they should avoid mentioning politicians' names whenever possible.

“You don't need to talk about Obama's taxes or Bush's tax cuts,” she said. “That can potentially hurt you.”

That said, advisers shouldn't be surprised to find themselves listening to a fair amount of politically charged ranting and raving in the weeks and months ahead.

Again, the key is to let clients vent without offering an opinion.

“You just politely decline to give your political opinions and clients will understand that,” Ms. Youngwirth said.

Of course, there are times when an adviser simply can't ignore the elephant or donkey in the room.

Consider Diane Young's predicament. For years, Ms. Young, president of The Athena Group Ltd., went to great lengths to hide from her largely Republican client base the fact that she is a Democrat. But that became more difficult when her husband, Randy, announced plans to run as a Democratic candidate for state representative in Michigan in 2008.

Imagine her conundrum when he asked whether it was OK to erect a campaign sign outside her office in Rochester, Mich.

“I was really worried about what clients would think at first,” said Ms. Young, whose firm manages about $25 million in assets. “But I was pleasantly surprised by how supportive people were — even my Republican clients.”

Despite the support, Mr. Young lost his bid for state office.

Wealth manager David J. Marotta, whose firm manages about $175 million in assets, doesn't even try to hide his political views. In fact, he writes a conservative political column in The Charlottesville (Va.) Business Journal. A recent column ran with the headline: “ObamaCare Is the Worst Legislation in 75 Years.”

Even though he puts his conservative views on display, his client base is evenly split between Democrats and Republicans. He said his liberal clients are often torn when he suggests they take advantage of tax credits.

“They feel they should pay lots of money because they're rich, but they also want to save money on taxes,” he said. “It's a quandary for them.”

Regardless of whether an adviser chooses to reveal or conceal his or her political views, it should be made clear to clients that their advice is non-partisan.

For example, adviser Paul Baumbach of Mallard Advisors LLC, which manages $80 million in assets, often finds himself recommending funds to clients that he, as a liberal, wouldn't necessarily invest in because of the nature of the some of their holdings.

“Your advice can't have anything to do with politics,” he said. “I've had clients who held BP [PLC] and Halliburton [Co.]. If the investment merits of a company are good, then I'll recommend it.”

E-mail Lisa Shidler at lshidler@investmentnews.com.

0
Comments

What do you think?

View comments

Upcoming event

Jul 09

Conference

Boston Women Adviser Summit

The InvestmentNews Women Adviser Summit, a one-day workshop now held in six cities due to popular demand, is uniquely designed for the sophisticated female adviser who wants to take her personal and professional self to the next level.... Learn more

Most watched

INTV

Young professionals see lots of opportunity to reinvent the advice experience

Members of the 2019 InvestmentNews class of 40 Under 40 have strategies to overcome the challenges of being young in a mature industry.

INTV

Young advisers envision a radically different business in five years

Fintech and sustainable investing are two factors being watched closely by some of the 2019 class of InvestmentNews' 40 Under 40.

Latest news & opinion

Wall Street lashes out at Sanders' plan to pay off student debt with a securities trading tax

Financial pros argue that a transaction levy will hurt mom-and-pop investors along with investment houses.

GPB paid B-Ds and reps steep commissions to sell troubled private placements

GPB paid commissions of 9.3%, or $167 million altogether, on the firm's private placements.

Give us a break, active managers say

Seven portfolio managers share their outlooks for the rest of the year, generally agreeing that it's been hard for active managers to stand out.

GPB Capital reports decline in value of two biggest funds

One has dropped by 25.4% and the other by 39%, according to the company.

6 ways Social Security will change in 2020

As the enormous baby boomer generation continues to march toward retirement, they are straining the resources of Social Security. Here are six ways that the nation’s primary retirement income program will change in 2020.

X

Hi! Glad you're here and we hope you like all the great work we do here at InvestmentNews. But what we do is expensive and is funded in part by our sponsors. So won't you show our sponsors a little love by whitelisting investmentnews.com? It'll help us continue to serve you.

Yes, show me how to whitelist investmentnews.com

Ad blocker detected. Please whitelist us or give premium a try.

X

Subscribe and Save 60%

Premium Access
Print + Digital

Learn more
Subscribe to Print