Vanguard experiences technical problems during Wednesday sell-off

Some customers had a hard time accessing the mutual fund firm's website as stocks plunged

Oct 11, 2018 @ 10:40 am

By Bloomberg News

Vanguard Group, the biggest U.S. mutual fund firm, experienced technical problems Wednesday that made it difficult for some customers to access its website by phone or the internet amid the market rout.

The company blamed "periodic network connectivity issues" for the difficulties.

"We continue to work on restoring full access and sincerely apologize to our clients who were inconvenienced," spokesman John Woerth wrote in an email.

Mr. Woerth said the technical issues were unrelated to heavy volume on the site on a day when U.S. stocks tumbled the most since February.

(More: Vanguard wrestles with new service problems)

0
Comments

What do you think?

View comments

Recommended for you

Featured video

Events

The secret to working with next gen clients?

Alan Moore of XY Planning says working with millennials isn't as difficult as some advisers make it sound. Here are three strategies for success.

Video Spotlight

We started as a boutique firm with huge ambitions. Schwab was a perfect fit.

Sponsored by Schwab Advisor Services

Recommended Video

Keys to a successful deal

Latest news & opinion

10 millennials making their mark in Washington — and beyond

These next-generation leaders are raising their voices and gaining influence over financial advice regulation and legislation.

Warburg Pincus among private equity managers interested in acquiring Kestra Financial

Sources say Kestra is being valued at between $600 million and $800 million, about eight to 10 times EBITDA.

10 highest paid professions in America today

These are the top-paying jobs in the U.S., according to Glassdoor.

Former Merrill Lynch star broker Thomas Buck sentenced to 40 months in prison

He pleaded guilty to securities fraud in 2017; charged clients excessive commissions.

Rules for claiming Social Security at 70

Some individuals' benefits will begin automatically; others have to take action.

X

Hi! Glad you're here and we hope you like all the great work we do here at InvestmentNews. But what we do is expensive and is funded in part by our sponsors. So won't you show our sponsors a little love by whitelisting investmentnews.com? It'll help us continue to serve you.

Yes, show me how to whitelist investmentnews.com

Ad blocker detected. Please whitelist us or give premium a try.

X

Subscribe and Save 60%

Premium Access
Print + Digital

Learn more
Subscribe to Print