Pam Stross, CEO, TruClarity Management Solutions Episode 25

Episode Summary

In this episode, Christine Shaw speaks with Pam Stross, CEO of TruClarity Management Solutions, about how female leaders can establish pathways for the next generation of female advisers to aspire for those C-suite roles. Pam shares her own experience in leadership in the financial services industry as well as her advice for those just entering the field.

Episode Notes

The financial services industry has been a predominantly male-led field. In recent years, more and more women have entered the industry and are earning leadership positions in the ever-coveted C-suite.  

In this episode, you will learn: 

  • Why Pam’s first job interview in financial services was one of the most influential events in her career
  • Pam’s experience as a female leader in financial services
  • Why it’s important for female leaders to provide mentorship to the next generation of advisors
  • How remote work is changing the career game for women
  • And more!

Tune in to learn about being a female in the C-suite in financial services from Pam Stross, CEO of TruClarity Management Solutions!

Resources: InvestmentNews | Christine Shaw | TruClarity Management Solutions | Pam Stross

Guest bio: With more than 35 years of combined experience as a senior executive in the financial services industry and as a small business owner, Pam is Chief Executive Officer of TruClarity Management Solutions. With her strong operational, administrative, and project management background, Pam brings a unique combination of skills to the TruClarity team. As past chief administration officer for a Florida-based financial institution, she navigated the daily operations, including adherence to strict regulatory requirements, while ensuring an unparalleled level of customer service company-wide. Pam earned a B.S. in finance from the University of South Florida.

More episodes

Episode 66 January 13, 2022
The theme of today’s episode surrounds exceptional leadership and what it takes to get there. Specifically, today’s conversation highlights the sheer importance of women helping other women and a reminder to lead with empathy and compassion.
Episode 65 January 06, 2022
Christine speaks with Jessica Tuman, senior executive at Voya Financial and head of Voya Cares, about the impacts of the caregiving industry and the increased importance of financial planning since the pandemic.
Episode 64 December 16, 2021
Christine speaks with Kris Chester, executive vice president and chief operating officer of Kestra Financial, about the importance of choosing risk. Kris brings a unique perspective as a working mother who has had to make choices and take risks along the way while valuing flexible leadership and a healthy work/life balance.
Episode 63 December 09, 2021
In this episode, Christine speaks with Meghan McCartan and Leah Jones of Hightower about the importance of self-investment, and specifically about investing in financial literacy at a young age.
Episode 62 December 02, 2021
In this episode, Christine talks to Natalie Wolfsen, chief executive at AssetMark, about purpose and how women can create meaning in their work while reaching for top C-suite positions.
Episode 61 November 18, 2021
Christine speaks with Fizza Khan, founder and CEO of Silver, about the importance of betting on yourself. A pioneer in providing outsourced compliance services to investment firms, Fizza is an expert on regulations governing investment advisers, broker-dealers and registered and private funds.
Episode 60 November 11, 2021
Shareen Luze, head of culture and field experience at RBC Wealth Management-U.S., holds a unique title and role within financial services as it’s a newly created position designed to address employee well-being at a time when, thanks to the pandemic, employees everywhere are feeling the strain. Shareen speaks about her unique career path in the finance world.
Episode 59 October 28, 2021
Robyn Shepherd, head of corporate engagement at Bridgewater, fills us in on her journey to success as she continues to build communities for the advancement of women in financial services and provide listeners with the tools and influence you need to increase self-improvement throughout your career.
Episode 58 October 21, 2021
In this episode, Christine speaks with Penny Pennington, managing partner at Edward Jones, about how women can thrive, not just survive, in their careers. Penny shares her personal journey and keys to success as one of the most influential women in financial services.
Episode 57 October 14, 2021
Christine talks with Rajini Kodialam, co-founder and chief operating officer at Focus Financial Partners, about how women can create action plans for success. Rajini shares her key ingredients for success, including why women need to embrace self-confidence to succeed and build a solid support system.
Episode 56 October 07, 2021
Diana Cabrices of Snappy Kraken shares her secrets on sales and marketing and how businesses can curate content that empowers more women in their finances and careers.
Episode 55 September 30, 2021
Christine talks with Rita Mitchell and her daughter Brittany Mitchell, a dynamic mother-daughter duo who believe in the power of knowing that you are enough, you have enough and you can own your phenomenal self. By sharing their knowledge, expertise and creative passions, Rita and Brittany are on a mission to guide and inspire others to live authentically and phenomenally, and live their best life!
Episode 54 September 23, 2021
The director of growth at Miracle Mile Advisors shares specific strategies firms can use to create female-focused recruiting and succession plans. She has recruited more than 80% of Miracle Mile’s employees and her strategies have been instrumental in Miracle Mile's growth.
Episode 53 September 16, 2021
In this episode, Christine sits down with Dana D'Auria, co-chief investment officer at Envestnet, to talk about her passion to drive better client experiences while enhancing ESG investing.
Episode 52 September 09, 2021
In this episode, host Christine Shaw discusses with Rosie her historical role as U.S. Treasurer and her current initiatives as she continues to champion women in wealth and empower the next generation of leadership.
Episode 51 July 15, 2021
Brad Swineheart, senior vice president of business development at White Glove, a marketing services company dedicated to helping financial advisers grow their business, talks about the importance of male allyship and how he uses his platform to create a more gender-inclusive industry.
Episode 50 July 01, 2021
Tune in to learn about Kay Lynn and Merit’s mission to move the needle on diversity, equity and inclusion through catered marketing approaches and training programs to better serve women.
Episode 49 June 24, 2021
Lisa shares how she became the leader of one the largest asset managers in the world and her key pillars to success, which include building relationships, work ethic and taking risks.
Episode 48 June 17, 2021
Mary Beth shares her journey as a trailblazing woman in finance and journalism who has rewritten the rules to create her vision of success. Throughout this episode, Mary Beth shares pieces of advice leaders can give the next generation of women to find the confidence to do the same.
Episode 47 June 11, 2021
In this episode, Christine Shaw sits down with Michelle Barry, President of Grove Point Financial, a $6 billion boutique independent broker-dealer and registered investment adviser, to discuss steps women in the C-suite can take to mentor and sponsor the next generation of women leaders.
Episode 46 June 03, 2021
In this episode, Christine Shaw discusses the opportunities and adversities faced by female founders of fintech startups with Margaret Hartigan, founder and chief executive of Marstone.
Episode 45 May 27, 2021
Kamila and Danielle guide listeners through actionable steps leaders can take to drive more diversity, equity and inclusion for women of color in financial services. The trio also have an open discussion around elevating and amplifying the voices of women of color.
Episode 44 May 21, 2021
Suzanne shares her journey as a trailblazing woman in our financial advisory community and the instrumental role she played in building the InvestmentNews brand to support the evolution of the financial advice profession, specifically in the areas of Women’s Leadership, Diversity & Inclusion, Innovation, NextGen and Financial Literacy.
Episode 43 May 13, 2021
Steph Wagner shares her personal journey reinventing herself and building her successful career after facing life altering hardships. She also goes over the ways her firm’s advisory practice helps women facing unexpected transitions.
Episode 42 May 06, 2021
In this episode, Christine Shaw speaks with Gemma Castle, CFO for Cult Wines, an international leader in fine wine asset management. Gemma shares her insight about working as a woman in the male-dominated fine wine industry, and discusses the success of her all-female team.
Episode 41 April 29, 2021
Christine Shaw speaks with Corie Pauling, senior vice president, chief inclusion diversity and equity officer, head of corporate social responsibility at TIAA. Corie describes her career path, sharing how she made the move from civil rights law to her role at TIAA.
Episode 40 April 22, 2021
In this episode, Christine Shaw speaks with Rupal Bhansali, chief investment officer and portfolio manager at Ariel Investments. Rupal shares her journey as a pioneer in financial services as she shattered the glass ceiling at one of the largest minority-owned money management and mutual fund companies in the country.
Episode 39 April 15, 2021
In this episode, Christine Shaw speaks with Jodi Schwimmer, global co-head of the Financial Industry Group at Reed Smith, about the importance of finding the confidence to navigate societal standards for women.
Episode 38 April 08, 2021
Kristi details the steps that Nationwide has taken in the diversity, equity and inclusion space, explaining the research that motivated their efforts.
Episode 37 April 01, 2021
Shannon shares her incredible journey through the financial services industry, including all the moves that led her to her position as president at RFG Advisory. She discusses the importance of following your dreams as a woman, and describes how she balances her extremely successful career with her family.
Episode 36 March 25, 2021
Christine Gagnon shares the details of bringing leadership positions to women across the globe, including how her own multicultural experiences shaped her passion and her career.
Episode 35 March 18, 2021
In this episode, Christine Shaw speaks with one of the most powerful women in finance: Nadine Chakar, executive vice president and head of global markets at State Street. Nadine outlines her mission to build a more inclusive future for all women, while sharing her personal story of success, and the importance of her mentors and sponsors throughout her career.
Episode 34 March 11, 2021
Deirdre shares her expertise to help advisors use their communication skills and personal stories to actively engage with their clients. Deirdre shares how she got her start in the industry, and what drew her to her work with advisors.
Episode 33 March 04, 2021
Renée shares her personal story about how she made a name for herself in the financial services industry, and explains why she is so passionate about what she does.
Episode 32 February 26, 2021
Berta shares her findings from her book about how diverse, inclusive and equal workplaces are built, expanding upon her own personal experience.
Episode 31 February 18, 2021
Kristen Kimmell and Maureen Kerrigan join to celebrate the 30th anniversary of RBC’s Women’s Association of Financial Advisors (WAFA).
Episode 30 February 11, 2021
Hilary Fiorella shares her experience in the industry, and the serendipitous way she came to her appointment as the executive director. Hilary highlights the work that The Center does for women and women of color, and the importance of education for women about finance.
Episode 29 February 04, 2021
In this episode, Christine Shaw speaks with Kristin Hull, founder, CEO and CIO of Nia Impact Capital. Kristin shares her experience with impact investing, and how her values are reflected in her company’s practices.
Episode 28 January 28, 2021
Heather Ettinger on the importance of educating and empowering women to build their own wealth. She shares her experience as an adviser, and why she is so passionate about working with women and what sets their priorities apart from those of men.
Episode 27 January 21, 2021
Judith Lu, founder and CEO of Blue Zone Wealth Advisors on her unconventional path to financial services. She shares her passion for giving back and helping people and how she has applied this to every aspect of her financial services career.
Episode 26 January 14, 2021
Danielle shares the important work that CNote does to elevate and amplify the voices of women and people of color in financial services, and shares why it is both her professional and personal passion to ensure that Black women are accurately represented at the table and in the diversity and inclusion conversation.
Episode 25 January 07, 2021
Christine Shaw speaks with Pam Stross, of TruClarity Management Solutions about how female leaders can establish pathways for the next generation of female advisors to aspire for those C-suite roles.
Episode 24 December 17, 2020
Erin Botsford returns to discuss key takeaways and shares her tips for success, ways to ensure clients don’t expect you to be in every meeting, and the ways that Erin gives back to children in need.
Episode 23 December 10, 2020
Erin explains her Elite Advisor Success System, discusses her book “Seven Figure Firm”, and shares her process when it comes to helping advisors grow their practice.
Episode 22 December 03, 2020
In part one of this mini-series, Christine Shaw speaks with Erin Botsford, founder and CEO of The Advisor Authority and a Barron’s Top 100 Advisor. Erin shares how she got her start in business, the goals that she set for herself, and how she has exceeded and surpassed those goals
Episode 21 November 12, 2020
In this episode, Christine Shaw spoke with Ann Senne, head of advice and solutions, about her experience with economic and gender diversity in financial services. Ann shares her path to leadership at RBC Wealth Management - U.S. and explains why she is passionate about educating future generations about the importance of female representation in the industry.
Episode 20 November 06, 2020
Wendy Hartman shares her path to holding a role in the company that is most typically held by a man and explains the importance of work/life balance.
Episode 19 October 29, 2020
Tiffanie Gray shares her experience as a woman and person of color in financial services, explaining that she is often the only woman in rooms full of men.
Episode 18 October 22, 2020
In this episode, Christine Shaw speaks with Mimi Nguyen, co-founder of Mana Search, about how Mimi balances her career in FinTech with parenting, pursuing a PhD and teaching in a MA program at Central Saint Martins University in London, England.
Episode 17 October 15, 2020
In this episode, Christine Shaw speaks with Michelle McDonough, Chief Operating Officer at Trillium Asset Management. With 10 years of leadership experience in the financial services industry, Michelle explains the importance of having strong mentors and allies in your corner, and how she gives back as a mentor to others in the field (and on the football field).
Episode 16 October 08, 2020
In this episode, Christine Shaw speaks with Ida Liu, Head of Citi Private Bank North America, as Ida shares the path that led her to her position at Citi. Ida explains how following her passion has helped her to break the glass ceiling, as well as the bamboo ceiling, as a successful Asian-American woman in the financial industry.
Episode 15 October 06, 2020
This special episode is dedicated to the late Ruth Bader Ginsberg, with fascinating details of her legal career and what her accomplishments mean for men and women today.
Episode 14 October 02, 2020
Constant education and evolution are keys to having a successful career in financial services. Laura shares her own experiences.
Episode 13 September 24, 2020
Collaboration in the industry is absolutely critical in order to increase the number of females who join — and stay in — financial services. In this episode, Christine Shaw dives into the topic of collaboration with two special guests: Lisa Kirchenbauer, founder and president of Omega Wealth Management, and Raef Lee, managing director for Independent Advisor Solutions at SEI.
Episode 12 September 17, 2020
Incorporating a culturally diverse workforce is critical for firms to have different perspectives and hard questions brought to the table by executives and employees that have widely disparate life experiences. In this episode, Christine Shaw speaks with Andina Anderson, Executive Managing Director of Envestnet Tamarac. Andina shares her early experiences as a top female executive in a historically male-dominated industry and explains how mentors helped to instill confidence in her as a leader.
Episode 11 September 11, 2020
In this episode, Christine Shaw speaks with Monica O’Reilly, the Vice Chair, U.S. Financial Services Industry Leader at Deloitte. Monica is the first woman to hold this prestigious role in the company’s 175-year history. Monica talks about how inflection points in her life have shaped her mindset, and what initiatives are in place to ensure diversity at Deloitte.
Episode 10 September 03, 2020
In part two of this mini-series about racial equality in the workplace, Christine Shaw speaks with Renée Baker, Head of Private Client Group Advisor Inclusion Networks at Raymond James. Renée details the steps that Raymond James is taking to create an inclusive workplace for employees and shares her own experience with the changes that have come in the last few decades in financial services.
Episode 9 August 27, 2020
If you want to create a workplace environment that allows females to flourish, it starts with equality-driven core values of the employees within your business, even before hiring takes place.
Episode 8 August 13, 2020
Mindy Diamond, President and CEO of Diamond Consultants, founded her company in 1998 sitting on her bedroom floor. Today, she spearheads the wealth management industry’s leading recruiting and consulting firm while her podcast surpasses more than 100,000 downloads to date. In this episode of Her Success Matters, Mindy chats with Christine Shaw about the grit it takes to become a successful female CEO, and what leaders can start doing today to empower the next generation of female advisers to step into their own greatness.
Episode 7 July 30, 2020
Christine Shaw is joined this episode by Angela Pecoraro, the CEO of Advicent, a fintech SAAS company. Angela and Christine discuss the various facets that have led to Angela's incredibly successful career path.
Episode 6 July 10, 2020
In a male-dominated financial services industry, Amy Webber has carved a path built on intelligence, energy and teamwork. The CEO of Cambridge Investment Research, a financial solutions firm focused on serving independent financial professionals, speaks with Christine Shaw about what's ahead and what's now for an industry standing at a unique crossroads.
Episode 5 June 09, 2020
What's next for women leaders in financial services? Christine Shaw sits down with Sonya Dreizler of Solutions with Sonya to discuss leadership, mentorship, ESG and how we can all do better.
Episode 4 May 13, 2020
Cheryl Nash, the CEO of Tegra 118, is a respected veteran executive in fintech. How did her career begin and how has it soared over the past three decades? Ms. Nash sits down with Christine Shaw to discuss why her success matters.
Episode 3 April 08, 2020
Finding inspiration is critical in this new normal. Christine Shaw speaks with Mellody Hobson, the co-CEO of Ariel Investments, about standing out in the C-Suite. She also talks about covid-19 and how we as individuals - and an industry - will adapt and evolve.
Episode 2 March 27, 2020
In this episode, on International Women's Day, Christine speaks with Kate Healy of TD Ameritrade about concrete steps firms can take to improve their workforce by bringing in an influx of talent from 'Generation Next.' This includes not only young women, but women coming back into the workforce, as well as people of color.
Episode 1 March 06, 2020
For today’s inaugural episode, we welcome Mike Durbin of Fidelity Investments to the show. Mike is the executive sponsor of the Women’s Leadership Group at Fidelity and has really embraced being an advocate for women.