2019 Agenda

10:00am – 10:30am

Registration and networking breakfast

10:30am – 11:30am

Key findings from the 2019 InvestmentNews Compensation & Staffing and Adviser Technology Studies

For the first time in 2019, InvestmentNews will present its flagship research study, which identifies trends in compensation, organization design and financial performance throughout the wealth management industry. The session will specifically highlight how compensation levels are changing throughout the industry – and how top firms are designing compensation strategies that are driving individual, team and firm success. Study results will also focus on new and frequently added roles that are improving productivity, as well as an enhanced client experience.


Mark Bruno, Managing Director, Associate Publisher, InvestmentNews

James Gallardo, Senior Research Analyst, InvestmentNews

Brandon Odell, Partner & Director of Business Consulting, The Ensemble Practice

11:30am – 12:15pm

Building a culture of excellence

The best path to achieving a sustainable competitive advantage in a dynamic marketplace is through the development of an innovative and winning corporate culture. In building and optimizing a leading culture, an organization can significantly differentiate their brand in the hearts and minds of their customers, employees and communities. However, making the changes that lead to excellence is a long process that often means rewiring a company's fundamental DNA. Learn from a leading expert, Susan Salgado as she explores what leaders need to do to build a culture of excellence that ultimately drives performance.


Susan Reilly Salgado, Ph.D., Founder, Grason Consulting, LLC

12:15pm – 1:15pm

Lunch and Awards Presentation

1:30pm – 2:30pm

Drivers of Growth

This session will focus on how top advisory firms are approaching marketing, business development and M&A to drive growth and expand their future base of clients. Some of the leading experts in the advice business will highlight how advisers can capture and acquire new assets, while InvestmentNews will also present new research that reveals how top firms are investing to strategically accelerate their growth.

Moderated by:

Mark Bruno, Managing Director, Associate Publisher, InvestmentNews


Megan Carpenter, CEO & Co-Founder, FiComm Partners, LLC

Mike McGinley, EVP, Small Business Banking, Live Oak Bank

Ben Harrison, Managing Director, Business Development, BNY Mellon | Pershing

2:30pm – 3:30pm

What makes an advisory firm a "Best Place to Work"?

To uncover the traits every “Best place to work” has in common, InvestmentNews will interview the winners in this category to look for key commonalities and best practices that are driving success at some of the industry’s top advisory firms.

Moderated by:

Liz Skinner, Special Projects Editor, InvestmentNews


Susan Dickson, COO, Private Ocean

Susan Chase Korin, Owner, COO & Chief Compliance Officer, Balasa Dinverno Foltz LLC

Kay Lynn Mayhue, President, Merit Financial Advisors

3:30pm – 3:45pm

Networking break

3:45pm – 4:45pm

The Importance of choosing and keeping the right clients 

InvestmentNews Research has found that the industry’s most successful firms have an intense focus on working with the right clients. This includes having clear client segmentation strategies, as well as a structured process for managing client profitability. This session will present results from a new InvestmentNews research project on measuring and managing client profitability – and will also provide strategies for clearly defining your ideal client relationship.

Moderated by:

Mark Bruno, Managing Director, Associate Publisher, InvestmentNews

James Gallardo, Senior Research Analyst, InvestmentNews


Don Bonder, Vice President, Intermediary Consulting & Personal Financial Solutions, American Century Investments

Joni Youngwirth, Managing Principal, Practice Management, Commonwealth Financial Network

4:45pm – 5:00pm

Closing Remarks

5:00pm – 6:30pm

Cocktail Reception

*Agenda subject to change.

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NOVEMBER 13, 2019 | Swissôtel CHICAGO


Travel / Hotel

Swissôtel CHICAGO

323 East Upper Wacker Drive

Chicago, IL 60601

Tel: 312-565-0565

Get map and directions

Cancellation Policy:
Any cancellations received in writing before October 2nd, will receive a refund minus a $100 administrative charge. Thereafter, refunds are not available. Substitutions may be made at any time by emailing

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