Results for "client servicing"

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Advisers see more clients seeking second opinions

January 23, 2019

In the latest sign that financial planning is gaining professional status, clients are increasingly seeking second opinions. Some advisers attribute the trend to clients' growing awareness of fiduciary duty, while others say it comes with market...

Fintech isn't just for kids

January 17, 2019

Financial advice firms need to embrace digital technology to reach next-gen investors and attract young advisers, but that doesn't mean fintech is just for kids. Existing technology vendors and startups are recognizing an opportunity to innovate...

International investments bring a unique twist — foreign taxes

January 17, 2019

Allocating part of an investment portfolio to non-U.S. stocks may be a good diversification tool, but it can also create unwelcome tax headaches. In particular, your clients may find themselves having to navigate the unfamiliar land of foreign...

Helping clients overcome emotional biases

January 16, 2019

Last year marked the 10-year anniversary of the financial crisis and the resulting Great Recession. Advisers who were in the business a decade ago remember emotional and panicked calls from clients wanting to exit the market, fearful they might...

Now you can use Apple Pay to transfer money into TD Ameritrade brokerage accounts

January 16, 2019

Retail investors can now fund TD Ameritrade brokerage accounts using Apple Pay, a first among U.S.-based financial services firms. With a simple text message on an iPhone or iPad, investors can deposit up to $10,000 per day from a debit card...

6 ways advisers can make 2019 their 'prove it' year

January 15, 2019

Looking back, I feel as though 2018 was the advisory industry's first real year of momentous consolidation. We saw the beginnings of billion-dollar mergers (think Edelman and Financial Engines), broker-dealer acquisitions,​ IPOs, fintech buyouts...

Welcome to the (client) revolution

December 19, 2018

It's time for a better valuation method for wealth management. Most criteria today rely on objective data points — assets under management, number of accounts, product mix or fee-based revenue. They're important measures for sure, but limited...

Expanding field of behavioral science provides key insights for advisers

December 18, 2018

With the role of the independent adviser continuing to evolve toward serving as a financial "life coach" for clients, behavioral finance training and insights are becoming more crucial every day across our profession. The Financial Services...

Tax reform can be a growth engine for your advisory firm

December 13, 2018

Business 101 teaches us that in order to grow a business, you need to continually iterate, providing products or services that solve problems and meet the needs of consumers. For millionaire investors, one of the things we found that they needed...

Offering your clients some holiday cheer

December 6, 2018

As I'm sure you are well aware, November and December have more than their fair share of holidays. These include Veterans Day, Thanksgiving, Hanukkah, Winter Solstice, Christmas, Boxing Day, Kwanzaa and New Year's Day, just to name a few. And...

Here's where elite 401(k) advisers are focusing their energy

December 5, 2018

Elite retirement plan advisers, the ones most specialized in retirement plans, are primarily focusing on referrals and financial wellness to grow their practices and better service clients. Based on new research conducted by The Retirement Advisor...

How to Scale an Exceptional Client Experience

December 1, 2018

You run an efficient and profitable advisory practice, with happy, satisfied clients who refer you to their colleagues, friends, and family. But do you also have bandwidth issues resulting from too many clients, which are now affecting the quality...

Drive growth today and be positioned to thrive in future markets

November 29, 2018

Recent market volatility may have just done you a favor. It's a potent reminder that the bull market is long in the tooth. Hopefully, all of this volatility has you asking yourself: Is your business prepared not only to weather a prolonged market...

The paradoxical solution to more-personal investment management

November 28, 2018

Charles Schwab's recent Consumer Digital Demands survey is stocked with fascinating statistics about the future of the digital consumer experience. According to the survey, technology is now the first place consumers turn to for assistance in...

Tips for taking year-end client meetings to the next level

November 28, 2018

In the final months of 2018, many financial advisers will be planning year-end check-in meetings with their clients. There are key investing strategies and considerations that are commonplace discussion items in these meetings, such as annual...

Your client has a car, a gun — and Alzheimer's

November 26, 2018

Pretty much every week my wife and I hear from a relative, neighbor or friend about some challenge of getting older. Most issues involve aging parents. The consistent theme is preparation — they weren't prepared for the situation now vexing...

5 ways to start the 'purpose' conversation with clients

November 19, 2018

Purpose. It's a topic that pops up in many conversations these days, and not only among psychologists and life coaches but likely among your clients as well. Many experts believe purpose makes for a fulfilling life. In fact, recent studies have...

Embrace innovation to attract next-gen investors

November 19, 2018

Millennials, generally defined as Americans born between 1980 and 2000, make up the largest demographic group among U.S. adults, and they are quickly becoming the wealthiest. Research from Deloitte estimates that the total net worth of this...

Advisor Group launching new paperless onboarding technology

November 13, 2018

Advisor Group has new technology to equip the independent firms in its network — FSC Securities Corporation, Royal Alliance Associates, SagePoint Financial and Woodbury Financial — with digital client onboarding and account management. The...

Ask the Ethicist: Ethical lapses can destroy a career

November 12, 2018

I came across a lawsuit involving a dispute between a financial planner and a client. That is somewhat unusual as most disputes are settled through arbitration — most firms insert language in their investment agreements that force disgruntled...

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