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Morgan Stanley wants its advisers to be top of mind for Alexa

December 11, 2018

Morgan Stanley wants to modernize how prospects find its advisers — and that means getting in good with Siri, Alexa and Google. The wirehouse announced Tuesday a partnership with Yext, a publicly traded technology company, offering online...

Don't fear women. It's bad for them and bad for business

December 7, 2018

Are men really becoming afraid of women? That's the upshot of a recent Bloomberg story about fallout from the #MeToo movement. The story described how some men on Wall Street and across financial services are avoiding women for fear that their...

How financial services firms can help employee caregivers

December 7, 2018

Financial services firms are in the business of caring for customers — resolving issues, addressing multiple needs and providing a high-touch experience. But some of that care and concern should be directed to our own employees, many of whom...

Offering your clients some holiday cheer

December 6, 2018

As I'm sure you are well aware, November and December have more than their fair share of holidays. These include Veterans Day, Thanksgiving, Hanukkah, Winter Solstice, Christmas, Boxing Day, Kwanzaa and New Year's Day, just to name a few. And...

Are you serious, Wall Street? A response to the #MeToo 'advice' of men

December 5, 2018

This open letter is a response to a Bloomberg article​ InvestmentNews ran Tuesday about some male Wall Street executives whose concerns about #MeToo accusations have led them to limit the ways in which they work with female colleagues, for...

Here's where elite 401(k) advisers are focusing their energy

December 5, 2018

Elite retirement plan advisers, the ones most specialized in retirement plans, are primarily focusing on referrals and financial wellness to grow their practices and better service clients. Based on new research conducted by The Retirement Advisor...

'Pence Effect': In #MeToo era, men go to extremes and women pay the price

December 4, 2018

No more dinners with female colleagues. Don't sit next to them on flights. Book hotel rooms on different floors. Avoid one-on-one meetings. In fact, as a wealth adviser put it, just hiring a woman these days is "an unknown risk." What if she...

How to Scale an Exceptional Client Experience

December 1, 2018

You run an efficient and profitable advisory practice, with happy, satisfied clients who refer you to their colleagues, friends, and family. But do you also have bandwidth issues resulting from too many clients, which are now affecting the quality...

Dan Candura's final column contains his best advice for acting ethically

November 30, 2018

A little over three years ago, InvestmentNews approached me about writing this column. The invitation came after a major piece on practice succession in which I was featured as an example of what not to do as you contemplate the waning of your...

Survey finds financial planning most adopted technology, digital trading least

November 29, 2018

When it comes to successful adoption of technology at advisory firms, financial planning software may be leading the way. According to a survey by Redtail Technology, which makes client relationship management technology for advisers, financial...

Drive growth today and be positioned to thrive in future markets

November 29, 2018

Recent market volatility may have just done you a favor. It's a potent reminder that the bull market is long in the tooth. Hopefully, all of this volatility has you asking yourself: Is your business prepared not only to weather a prolonged market...

The paradoxical solution to more-personal investment management

November 28, 2018

Charles Schwab's recent Consumer Digital Demands survey is stocked with fascinating statistics about the future of the digital consumer experience. According to the survey, technology is now the first place consumers turn to for assistance in...

Tips for taking year-end client meetings to the next level

November 28, 2018

In the final months of 2018, many financial advisers will be planning year-end check-in meetings with their clients. There are key investing strategies and considerations that are commonplace discussion items in these meetings, such as annual...

4 invisible influencers advisers need to address in 2019

November 26, 2018

It's funny how history has a way of repeating itself, how being exposed to one way of life can teach you something about another, sometimes decades later. However, to learn this lesson — and glean something from history — you must be willing...

Your client has a car, a gun — and Alzheimer's

November 26, 2018

Pretty much every week my wife and I hear from a relative, neighbor or friend about some challenge of getting older. Most issues involve aging parents. The consistent theme is preparation — they weren't prepared for the situation now vexing...

Advisory firms make their mark by running strong businesses

November 24, 2018

InvestmentNews recognized 11 financial advice firms with Best Practices Awards on Nov. 13 at a ceremony in Boston. These firms rank among the top quartile of 385 independent advisory firms that participated in the 2018 InvestmentNews Pricing...

5 ways to start the 'purpose' conversation with clients

November 19, 2018

Purpose. It's a topic that pops up in many conversations these days, and not only among psychologists and life coaches but likely among your clients as well. Many experts believe purpose makes for a fulfilling life. In fact, recent studies have...

Embrace innovation to attract next-gen investors

November 19, 2018

Millennials, generally defined as Americans born between 1980 and 2000, make up the largest demographic group among U.S. adults, and they are quickly becoming the wealthiest. Research from Deloitte estimates that the total net worth of this...

They have little tolerance for sexual harassment, but most advice firms lack formal policies

November 17, 2018

As various forms of high-profile sexual harassment and assault charges have dominated news headlines over the past year, the financial advice business has been struggling with how to address an issue that largely has, until recently, been side...

From the C suite with Advisor Group's Valerie Brown: Everyone must contribute

November 17, 2018

Valerie Brown's status as a female executive in a predominately male industry is not lost on her. The executive chairwoman of Advisor Group, one of the nation's largest independent advisory firms, has never let people's assumptions about gender...

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