COMPANIES

Internal Revenue Service

Office address: 1111 Constitution Ave NW, Washington, DC 20224 (official headquarters); 1500 Pennsylvania Ave NW, Washington, DC 20222 (Treasury Department location)
Website: irs.gov
Year established: 1862
Company type: government agency
Employees: 90,500+ (2024)
Expertise: tax collection, tax law enforcement, taxpayer assistance, tax return processing, tax compliance, tax fraud investigation, tax-exempt organizations, tax credits, business tax services, identity protection
Parent company: Department of the Treasury
Key people: Scott Bessent (commissioner), Frank Bisignano (CEO), Carolyn Singh (CoS), Kenneth Corbin (chief, taxpayer services), Jarod Koopman (chief tax compliance officer), Dottie Romo (COO), Kaschit Pandya (chief information officer)

The Internal Revenue Service is the main US tax agency and is based in Washington, DC. It collects federal taxes, enforces tax laws, and processes over 267 million tax returns, collecting $5.1 trillion as of 2024. The IRS helps people and businesses file returns, issues refunds, and works to prevent tax fraud.

History of the Internal Revenue Service

The story of the IRS stretches back to 1862, when President Lincoln and Congress created the Bureau of Internal Revenue to help fund the Civil War. That first income tax was a response to the country’s urgent need for revenue, and it set the foundation for a permanent tax system. Over time, new laws and amendments gave Congress the power to collect taxes and shaped how Americans would support their government.

Milestones and modernization

The agency’s early years saw challenges like the Whiskey Rebellion and the burning of the Treasury building in 1814. By 1913, the 16th Amendment gave Congress the authority to tax income, and the Bureau introduced Form 1040, which became a household name. The Internal Revenue Service handled prohibition enforcement and brought down notorious figures like Al Capone for tax evasion. It also managed Social Security tax collection as the country expanded.

Technology, reform, and public service

The IRS embraced technology with punch cards, electric typewriters, and computers by the mid-20th century. It also:

  • shifted from paper-based filing to electronic returns
  • introduced toll-free phone service
  • expanded support in multiple languages

The agency reorganized in 2000 to better serve taxpayers and launched IRS.gov, which now handles millions of visits each year.

Internal Revenue Service’s recent changes

In 2023, the IRS announced it would end surprise visits to homes and businesses due to safety concerns and a push for modernization. This move came as the agency invested billions in technology to improve enforcement and customer service. In 2025, the Internal Revenue Service released new inflation adjustments for 2026. These changes reflect the One, Big, Beautiful Bill and offer taxpayers and advisers fresh planning opportunities.

IRS services

The Internal Revenue Service provides services and tools that simplify tax filing and help keep taxpayer information secure:

  • refund status: check the progress of a federal tax refund
  • tax records and transcripts: access and request past tax records
  • make a payment: pay taxes online quickly and securely
  • forms and instructions: download and view all tax forms
  • identity protection PIN: secure accounts with a unique PIN
  • employer ID number (EIN): apply for a business tax ID
  • amended return status: track changes to previous tax returns
  • tax help tools: use online resources for tax questions

The IRS also offers support for businesses, helps prevent tax fraud, and offers guidance for tax-exempt organizations. Its digital services and customer support make it easier for people to stay compliant and informed.

Culture and corporate values

The Internal Revenue Service states that workforce development and employee culture are key priorities as it modernizes. According to the agency, building skills and supporting employees helps improve service for taxpayers and business professionals. The IRS lists its core values as:

  • honesty and integrity
  • respect
  • continuous improvement
  • openness and collaboration
  • personal accountability

Employee benefits and career development

The Internal Revenue Service says that it provides many career options, from entry-level to management positions. Staff can work in areas like accounting, IT, or design, with room to advance. Employee benefits include:

  • paid time off: 13 holidays and up to 26 days leave yearly
  • health and life insurance: coverage for staff and families
  • retirement savings: federal pension, Social Security, and Thrift Savings Plan
  • work-life balance: steady hours and support programs
  • career development: ongoing training and advancement
  • childcare subsidy: up to $5,000 per year for eligible staff
  • student loan repayment: up to $10,000 per year, $60,000 total
  • federal pay: salaries based on position, grade, and location

Regarding their benefits and support programs, the IRS Veterans Program Office offers non-paid internships and special hiring paths for veterans and wounded warriors. Eligible veterans and some family members receive preference points or top category placement in federal hiring.

About Commissioner Scott Bessent and key people

Scott Bessent became acting commissioner of the Internal Revenue Service in August 2025 after serving as the 79th Secretary of the Treasury. Before these roles, Bessent led Key Square Capital Management and built a long career in global investment management. He is a Yale graduate from South Carolina and is known for his expertise in currency and fixed income.

Leadership team and key roles

The IRS is led by Bessent, who works with key leaders to oversee all divisions and support functions:

  • Frank Bisignano is CEO, guiding overall strategy and operations for the agency
  • Carolyn Singh serves as acting chief of staff, supporting executive leadership and daily priorities
  • Kenneth Corbin works as chief, taxpayer services, focusing on public assistance and service improvements
  • Jarod Koopman is acting chief tax compliance officer, overseeing compliance and enforcement programs
  • Dottie Romo serves as COO, managing daily operations and internal processes
  • Kaschit Pandya is chief information officer, leading technology and data initiatives for the Internal Revenue Service

The leadership team is structured to address the needs of different taxpayer groups. The Internal Revenue Service operates under the authority of the Treasury secretary as outlined in the Internal Revenue Code.

The future at the Internal Revenue Service

The Internal Revenue Service halted most operations and furloughed nearly half its staff during the October 2025 government shutdown. This pause delayed tax refunds, slowed compliance actions, and complicated the rollout of new tax changes, directly affecting financial professionals and their clients. The agency’s ability to manage future tax reforms and serve taxpayers depends on how quickly it can recover from these disruptions.

Building on these challenges, the IRS announced higher retirement contribution limits for 2026, giving savers and advisers new planning options. The agency raised 401(k) and IRA caps, adjusted catch-up contributions, and updated income thresholds for tax benefits. These updates help Americans save more for retirement and show the Internal Revenue Service’s ongoing role in supporting long-term financial planning.

The latest Internal Revenue Service news

Displaying 988 results
RIA NEWS NOV 12, 2007
Late action in Congress on AMT may delay IRS processing

Because Congress was slow to take up legislation to protect taxpayers with moderate income from having to pay the alternative minimum tax, it is likely that the Internal Revenue Service will have to delay processing 50 million taxpayers, the acting chief of the agency told the nation's accountant association last week.

AMT debate could delay filers

The IRS could miss its early season filing peak if Congress waits until December to complete its tax bill.

ETFS NOV 05, 2007
ProShare Advisors to offer 48 leveraged ETFs

In a move criticized by some industry experts, ProShare Advisors LLC plans to introduce 48 exchange traded funds that use leverage to provide short or magnified exposure to commodities and currencies.

RIA NEWS NOV 02, 2007
IRS eyes equity and hedge managers

The IRS is investigating how private-equity and hedge fund managers account for themselves.

RIA NEWS OCT 12, 2007
Richest get even richer

The wealthiest Americans took a record slice of the income pie in 2005, according to an IRS report.

RIA NEWS OCT 08, 2007
Warn clients about IRS phishing scams

My friend Jay figured he was in a win-win situation: He would get $80 from the Internal Revenue Service for participating in an online customer satisfaction survey. In his mind, he would get paid for telling the IRS exactly what he thought about it.

Plan sponsors warm to automatic features as rule changes await

Automatic features are gaining momentum in the 401(k) arena, according to financial advisers.

Using philanthropic-planning investment strategies
RIA NEWS SEP 24, 2007
Using philanthropic-planning investment strategies

The about-to-retire and the already retired have at least two things in common: Both want income they can’t outlive, and both want to leave behind a legacy. By employing philanthropic-planning techniques, a forward-thinking adviser can help clients of any age accomplish both goals — often very successfully.

James Brown’s estate is a real mess

Poor planning leaves his heirs with unnecessary legal fees and an onerous tax bill The way his terrible estate plan is unraveling, if the late James Brown, the “Godfather of Soul,” could see from wherever he is, he wouldn’t be screaming his most-famous three words: “I feel good.”

RIA NEWS SEP 04, 2007
How the PGA jumped into a huge retirement pool

PONTE VEDRA BEACH, Fla. — Thanks to the largesse of the FedEx Cup, the best retirement plan in sports just got better.

Deferred-comp legislation may be introduced in Sept.

Senate Finance Committee leaders are working on a plan to resurrect legislation to cap deferred compensation, which they could reintroduce next month as part of a bill that would extend popular education tax breaks.

New IRS regs would limit fee deductions

Proposed IRS regulations that affect trusts and estates would carry with them a host of ills — including more trust fees for beneficiaries, additional work for financial advisers and increased client exposure to the alternative minimum tax — advisers and industry experts say.

OPINION AUG 20, 2007
A possible wallop for master limited partnerships

Washington tax talk these days seems focused on hedge funds, their investors and their managers.

Some advisers to prosper under final 403(b) rules

CHICAGO — The role of financial advisers won’t be diminished by the new 403(b) regulations released late last month, according to industry experts.