How Goldman Sachs Custody Solutions Is Helping RIAs Scale for the Future

00:00 - Jeremy Eisenstein: Some of the numbers that are certainly staggering. Cerulei estimates that $28 trillion will transfer to younger generations between 2026 and 2030. That time is right now.

James Rogers: Welcome back to InvestmentNews TV. I'm James Rogers, managing editor of Investment News. Today we're spotlighting the custodian of the year at the 2026 Investment News Awards, Goldman Sachs Custody Solutions. Big welcome to Jeremy Eisenstein, managing director, head of Goldman Sachs Custody Solutions. It's great to have you here

00:34 - James Rogers: today, Jeremy, and congratulations on the award.

Jeremy Eisenstein: Thank you so much, James. A pleasure to be here and thank you to Investment News for such a tremendous honor of being custodian of the year.

James Rogers: Brilliant. Brilliant. Listen, this is great stuff. I've got some good questions. Looking forward to hearing what you're going to say. So, can you just quickly provide an overview of Goldman Sachs Custody Solutions and what you guys do?

Jeremy Eisenstein: Yeah, absolutely. So Goldman Sachs entered the RA custody market to bring

01:00 - Jeremy Eisenstein: differentiated choice to advisers. While we served RIAs for more than 25 years across asset management, lending, structure products, and other solutions, custody really enables us to eliminate any existing what I like to think of as disintermediation between Goldman Sachs and independent advisers and build a real direct relationship. When I think about Goldman Sachs custody solutions, five things stand out to me. The first, we're built for growth minded advisers. Our platform was purpose-built to

01:31 - Jeremy Eisenstein: support RIAs and advisers through a digital forward client centric experience designed to scale alongside their businesses. The second, we are extremely focused on flexibility and operational efficiency. So we've worked with various advisers very closely to understand their pain points and help them streamline key workflows through things such as digital onboarding, workflow automation, right?

Ultimately helping these firms reduce friction and spend more time serving their clients. Third, we offer an open architecture

02:04 - Jeremy Eisenstein: technology ecosystem, right? So we think about a robust suite of APIs and technology integrations, right? Advisers can connect to the technology providers they prefer, creating more cohesive workflows and real-time access to data. Advisers ultimately just want technology that complements their operating model. And our goal is to meet them where they are in everything that we do. Fourth, we deliver high touch personalized service. James, you could ask any RIA what matters most and service is consistently

02:36 - Jeremy Eisenstein: at the top of the list. We combine advanced digital capabilities with an experienced service team and a low manager to firm ratio and dedicated support model to provide responsive relationship driven coverage which is super critical for advisers on our platform. Finally, we provide access to the full Goldman Sachs ecosystem. So through our firmwide one Goldman Sachs strategy, RIAs can leverage institutional grade capabilities across things such as capital markets, investment banking, trading, lending,

03:08 - Jeremy Eisenstein: research, and more all through a single cohesive relationship. And we'll talk more about one Goldman Sachs in a bit.

James Rogers: No, that's great. Thank you so much for that overview.

Jeremy Eisenstein: Absolutely.

James Rogers: This is a question very close to my heart actually given the nature of the work that we do here at InvestmentNews and you know and I'm writing about this on most you know many many days and what is Goldman Sachs custody solutions role in helping independent RIA scale their business

03:36 - Jeremy Eisenstein: Goldman Sachs Custody Solutions helps advisers scale by addressing some of their most common challenges right or these pain points right we're focused on streamlined technology integrations digital account on boarding transparent client transitions and importantly access to the Goldman Sachs ecosystem and what I tend to make sure people understand is our people are part of that process as well. Getting access to our people is certainly critical uh in terms of our offering. While industry

04:03 - Jeremy Eisenstein: aum James has grown at double-digit pace and you know that certainly well organic growth remains a major challenge for advisers. So that's why we focused on simplifying client transitions, account onboarding, asset movement, all helping new advisers reduce their operational friction, improve their efficiency, and spend more time deepening client relationships and growing their businesses. The opportunity is

significant. You know, some of the numbers that are certainly staggering estimates that $28 trillion will

04:35 - Jeremy Eisenstein: transfer to younger generations between 2026 and 2030. That time is right now.

James Rogers: Great stuff. No, that's superb. Superb. And there's some big numbers in there as you say. I mean, it's, you know, we're in the middle of this. There's a lot happening and obviously Goldman Sachs Custody Solutions has got

05:01 - James Rogers: a big part to play in that. Brings me to my next question. How is the Goldman Sachs custody solutions platform differentiated from other custodial businesses?

Jeremy Eisenstein: Yeah, that's a great question as well. So, several things immediately come to my mind, James. The first our institutional heritage followed by breath of capabilities, global brand and again the strength of our one Goldman Sachs coverage model. So for decades, Goldman has served as a trusted partner to institutional investors and prime

05:34 - Jeremy Eisenstein: brokerage clients, delivering sophisticated products, financing, and market expertise. That experience uniquely positions us to bring institutional capabilities to the RIA channel. Now, this institutional mindset, if you will, James, shapes how we serve advisers, right? We approach custody not as a commodity but as a strategic service model focused on responsiveness, problem solving and helping advisers address increasingly complex client needs. Many advisers today support clients with sophisticated

06:08 - Jeremy Eisenstein: balance sheets, right, and investment portfolios, including concentrated single stock positions, private investments, liquidity events, financing needs, business ownership considerations. Through the breadth of our offering and our franchise here at Goldman Sachs, we are well positioned to deliver tailored solutions across all of these types of use cases. Ultimately though, our greatest differentiator is going to continue to be our one Goldman Sachs strategy. Advisers gain a coordinated entry point into the broader

06:39 - Jeremy Eisenstein: firm with seamless access to expertise and capabilities across all of our divisions. Bringing the full strength of Goldman Sachs through a single relationship, we're able to simplify the engagement for the advisers in a way that few others have the ability to replicate on the forward.

James Rogers: Great stuff. Thank you. Thank you. Now, building on the momentum for Goldman Sachs Custody Solutions, what should RAAS expect going forward?

Jeremy Eisenstein: Yeah, so we we've been very fortunate, James, to bring a differentiated

07:10 - Jeremy Eisenstein: custodial option to the RA marketplace over the last number of years. We remain very focused on delivering the best of Goldman Sachs by combining again a modern custodial platform, a client centric service model given the importance of every RA puts on service and again access to institutional grade capabilities. The firm Goldman Sachs is deeply committed to the RA channel. We will continue to invest behind this strategy and that means expanding technology integrations, enhancing our service model, delivering a

07:41 - Jeremy Eisenstein: best-in-class client experience and most importantly investing in our people. And lastly, and most importantly, thank you to our clients who have trusted us along the way on this journey. Their feedback continues to shape our platform, deepen our one Goldman Sachs strategy uh to better serve their evolving needs and their clients needs. uh our ability to bring together the full breadth of Goldman Sachs through a coordinated advisor focused model is a differentiator that again we believe few competitors can match. Now we're still

08:11 - Jeremy Eisenstein: in the early stages of that journey and we're excited about what's ahead and I'm excited to continue our dialogue uh James on the forward to share more about that in the months and years to come.

James Rogers: 100% I'm looking forward to that. I've been fortunate enough to get into the Goldman Sachs offices a couple of times already since uh joining this role. So, I look forward to hopefully meeting you there again and uh sampling that brilliant view you've got.

Jeremy Eisenstein: That would be a privilege. No, looking

08:36 - Jeremy Eisenstein: forward to it. Thank you so much again for having me and really thank you again uh to Investment News for a tremendous honor that our team is extraordinarily appreciative of and we look forward to next year.

James Rogers: Great stuff. Great stuff. Well, that just leaves me to say congratulations once again on this award, Jeremy, and thank you for telling us the Goldman Sachs custody solution story today. And thank you to everyone who's joined us on InvestmentNews TV today. We'll be back soon.