COMPANIES

Internal Revenue Service

Office address: 1111 Constitution Ave NW, Washington, DC 20224 (official headquarters); 1500 Pennsylvania Ave NW, Washington, DC 20222 (Treasury Department location)
Website: irs.gov
Year established: 1862
Company type: government agency
Employees: 90,500+ (2024)
Expertise: tax collection, tax law enforcement, taxpayer assistance, tax return processing, tax compliance, tax fraud investigation, tax-exempt organizations, tax credits, business tax services, identity protection
Parent company: Department of the Treasury
Key people: Scott Bessent (commissioner), Frank Bisignano (CEO), Carolyn Singh (CoS), Kenneth Corbin (chief, taxpayer services), Jarod Koopman (chief tax compliance officer), Dottie Romo (COO), Kaschit Pandya (chief information officer)

The Internal Revenue Service is the main US tax agency and is based in Washington, DC. It collects federal taxes, enforces tax laws, and processes over 267 million tax returns, collecting $5.1 trillion as of 2024. The IRS helps people and businesses file returns, issues refunds, and works to prevent tax fraud.

History of the Internal Revenue Service

The story of the IRS stretches back to 1862, when President Lincoln and Congress created the Bureau of Internal Revenue to help fund the Civil War. That first income tax was a response to the country’s urgent need for revenue, and it set the foundation for a permanent tax system. Over time, new laws and amendments gave Congress the power to collect taxes and shaped how Americans would support their government.

Milestones and modernization

The agency’s early years saw challenges like the Whiskey Rebellion and the burning of the Treasury building in 1814. By 1913, the 16th Amendment gave Congress the authority to tax income, and the Bureau introduced Form 1040, which became a household name. The Internal Revenue Service handled prohibition enforcement and brought down notorious figures like Al Capone for tax evasion. It also managed Social Security tax collection as the country expanded.

Technology, reform, and public service

The IRS embraced technology with punch cards, electric typewriters, and computers by the mid-20th century. It also:

  • shifted from paper-based filing to electronic returns
  • introduced toll-free phone service
  • expanded support in multiple languages

The agency reorganized in 2000 to better serve taxpayers and launched IRS.gov, which now handles millions of visits each year.

Internal Revenue Service’s recent changes

In 2023, the IRS announced it would end surprise visits to homes and businesses due to safety concerns and a push for modernization. This move came as the agency invested billions in technology to improve enforcement and customer service. In 2025, the Internal Revenue Service released new inflation adjustments for 2026. These changes reflect the One, Big, Beautiful Bill and offer taxpayers and advisers fresh planning opportunities.

IRS services

The Internal Revenue Service provides services and tools that simplify tax filing and help keep taxpayer information secure:

  • refund status: check the progress of a federal tax refund
  • tax records and transcripts: access and request past tax records
  • make a payment: pay taxes online quickly and securely
  • forms and instructions: download and view all tax forms
  • identity protection PIN: secure accounts with a unique PIN
  • employer ID number (EIN): apply for a business tax ID
  • amended return status: track changes to previous tax returns
  • tax help tools: use online resources for tax questions

The IRS also offers support for businesses, helps prevent tax fraud, and offers guidance for tax-exempt organizations. Its digital services and customer support make it easier for people to stay compliant and informed.

Culture and corporate values

The Internal Revenue Service states that workforce development and employee culture are key priorities as it modernizes. According to the agency, building skills and supporting employees helps improve service for taxpayers and business professionals. The IRS lists its core values as:

  • honesty and integrity
  • respect
  • continuous improvement
  • openness and collaboration
  • personal accountability

Employee benefits and career development

The Internal Revenue Service says that it provides many career options, from entry-level to management positions. Staff can work in areas like accounting, IT, or design, with room to advance. Employee benefits include:

  • paid time off: 13 holidays and up to 26 days leave yearly
  • health and life insurance: coverage for staff and families
  • retirement savings: federal pension, Social Security, and Thrift Savings Plan
  • work-life balance: steady hours and support programs
  • career development: ongoing training and advancement
  • childcare subsidy: up to $5,000 per year for eligible staff
  • student loan repayment: up to $10,000 per year, $60,000 total
  • federal pay: salaries based on position, grade, and location

Regarding their benefits and support programs, the IRS Veterans Program Office offers non-paid internships and special hiring paths for veterans and wounded warriors. Eligible veterans and some family members receive preference points or top category placement in federal hiring.

About Commissioner Scott Bessent and key people

Scott Bessent became acting commissioner of the Internal Revenue Service in August 2025 after serving as the 79th Secretary of the Treasury. Before these roles, Bessent led Key Square Capital Management and built a long career in global investment management. He is a Yale graduate from South Carolina and is known for his expertise in currency and fixed income.

Leadership team and key roles

The IRS is led by Bessent, who works with key leaders to oversee all divisions and support functions:

  • Frank Bisignano is CEO, guiding overall strategy and operations for the agency
  • Carolyn Singh serves as acting chief of staff, supporting executive leadership and daily priorities
  • Kenneth Corbin works as chief, taxpayer services, focusing on public assistance and service improvements
  • Jarod Koopman is acting chief tax compliance officer, overseeing compliance and enforcement programs
  • Dottie Romo serves as COO, managing daily operations and internal processes
  • Kaschit Pandya is chief information officer, leading technology and data initiatives for the Internal Revenue Service

The leadership team is structured to address the needs of different taxpayer groups. The Internal Revenue Service operates under the authority of the Treasury secretary as outlined in the Internal Revenue Code.

The future at the Internal Revenue Service

The Internal Revenue Service halted most operations and furloughed nearly half its staff during the October 2025 government shutdown. This pause delayed tax refunds, slowed compliance actions, and complicated the rollout of new tax changes, directly affecting financial professionals and their clients. The agency’s ability to manage future tax reforms and serve taxpayers depends on how quickly it can recover from these disruptions.

Building on these challenges, the IRS announced higher retirement contribution limits for 2026, giving savers and advisers new planning options. The agency raised 401(k) and IRA caps, adjusted catch-up contributions, and updated income thresholds for tax benefits. These updates help Americans save more for retirement and show the Internal Revenue Service’s ongoing role in supporting long-term financial planning.

The latest Internal Revenue Service news

Displaying 988 results
IRS to build database of regulated tax preparers
IRS to build database of regulated tax preparers

Taxpayers will be able to examine the qualifications of paid tax-return preparers in a database being built by the IRS that may be available as soon as 2013.

Record number of affluent paid no income tax
RIA NEWS AUG 12, 2011
Record number of affluent paid no income tax

IRS says big surge in number of filers who made $200K — but didn't owe Uncle Sam a penny; 'further evidence of how broken this system is'

IRA ALERT JUL 26, 2011
Broken window: Rollover horror stories

When clients withdraw money from an individual retirement account or employer retirement plan and want to move those funds to another retirement account, they must roll over those funds within 60 days of the date that they received the distribution from the plan or IRA

RIA NEWS JUL 24, 2011
Are your clients traders or investors?

Under U.S. tax law, investment expenses are considered miscellaneous itemized deductions

Obama's grounding of corporate-jet tax break would save only $3B
Obama's grounding of corporate-jet tax break would save only $3B

Depreciation schedule on the President's radar; aviation industry feeling 'singled out'

Lawmakers look to tighten the 401(k) tap
Lawmakers look to tighten the 401(k) tap

Aim to get rid of debit cards for the retirement plan, reduce number of loans workers can take

Spouses of tax deadbeats catch a break
Spouses of tax deadbeats catch a break

IRS nixes two-year time limit for innocent-spouses to plead their case; rule applies to couples who file jointly

ALTERNATIVES JUN 05, 2011
Omni present no longer: Firm latest B-D to close

Another small, independent broker-dealer that faces mounting legal claims is exiting the business, this time after selling real estate deals by a bankrupt syndicator.

ALTERNATIVES JUN 01, 2011
Sour real estate deals land B-Ds in hot water

Nearly 100 small to midsize independent broker-dealers find themselves in trouble over sales of tenant-in-common exchanges, a form of real estate ownership in which two or more parties hold fractional interests in a property

ALTERNATIVES JUN 01, 2011
B-Ds in doghouse over failed real estate product

Nearly 100 smaller independent broker-dealers sold TICs -- a real estate investment vehicle -- from an Idaho-based distributor that went bust. Now, a bankruptcy court official is putting the bite on those firms.

401(k) balances at record level: Survey

The average 401(k) retirement plan balance has reached the highest level since Fidelity Investments began tracking account values in 1998

Why tax day is a good day to be a whaler
RIA NEWS APR 19, 2011
Why tax day is a good day to be a whaler

New deductions this year include $10K for qualified harpooners; modest credit for hosting exchange student

Estate tax filers catch a break with IRS extension
Estate tax filers catch a break with IRS extension

Agency extends due date for Form 8939;' good news' for those struggling with cost basis of property

RIA NEWS APR 14, 2011
Webcast transcript: New estate tax law may be a boon to wealthy

The webcast “Estate Planning 2011: The New Rules for Advisers” was held Jan. 18 in New York

Government may shut down, but the IRS goes on
Government may shut down, but the IRS goes on

Taxpayers still need to file by April 18 — even if federal government's gone fishin'