Google's automatic email reply: Time saver or out-of-office replicator?

Google's automatic email reply: Time saver or out-of-office replicator?
In ultimate Big Brother fashion, Google will analyze your emails — both inbound and outbound.
NOV 04, 2015
Too busy or tired to answer your emails? If you have a Gmail account, Google will do it for you. The new functionality, Smart Reply, will be available this week as part of its "Inbox" app on Google Play and the App Store. So what, exactly, is Smart Reply? In ultimate Big Brother fashion, Google will analyze your emails — both inbound and outbound. Then, when an email comes in, Smart Reply will offer you three short responses. You simply tap on one of them to reply. If you need a more in-depth response, according to Gmail blogspot, Smart Response "gives you a jumpstart so you can respond right away." The responses are generated through artificial intelligence, not preset phrases like those you set up on your smart phone (for example, "omw" turning into "On my way!"). The blogspot provides this illustration of Smart Reply: Inbound Email: Hi Peter, Do you have any documentation for how to use the new software? If not maybe you could put something together, it would be really useful for onboarding. EJ Suggested Replies: I don't, sorry. I will have to look for it. I'll send it to you. (Related read: Managing the convergence of compliance and technology) Will this new tool save enough time to make up for the potential issues with exposure of your emails? Is this merely one step forward from an away message on your voicemail or auto-response on your email? Or is it a step toward enhancing the ability of robo-advisers to eventually replace us mere humans? Sheryl Rowling is the chief executive of Total Rebalance Expert and principal at Rowling & Associates. She considers herself a non-techie user of technology.

Latest News

Ex-Texas advisor gets 11 years for Ponzi scheme, Travis Kelce among victims
Ex-Texas advisor gets 11 years for Ponzi scheme, Travis Kelce among victims

Siddharth Jawahar was sentenced 11 years in prison and $31M in restitution for running Swiftarc Capital fraud scheme

HSBC, Citi unveil new high-life and luxury offerings for affluent clients, family offices
HSBC, Citi unveil new high-life and luxury offerings for affluent clients, family offices

Wall Street banks expand wealth services as ultra-high-net-worth client demands extend further above and beyond investment management.

Cerity Partners enters Iowa with Gilbert & Cook deal
Cerity Partners enters Iowa with Gilbert & Cook deal

The acquisition of $2 billion Gilbert & Cook extends a buying spree for the ultra-high-net-worth firm that has already touched six states this year.

The financial industry has a saving problem
The financial industry has a saving problem

After years of encouraging sacrifice and delayed gratification, advisors have to do the next emotional lift: helping clients let go of a potentially harmful scarcity mindset.

Investment accounts fund nearly 7% of US household spending, JPMorgan finds
Investment accounts fund nearly 7% of US household spending, JPMorgan finds

A new JPMorganChase Institute report reveals how deeply stock market wealth now drives everyday American spending, especially for retirees.

SPONSORED Direct indexing webinar targets tax-loss harvesting amid market swings

Northern Trust’s Ken Lassner shows advisors how to convert volatility into after-tax portfolio gains

SPONSORED Who builds the income when the pension disappears?

Dan Biagini of American Equity says the steady decline of pensions, longer lifespans and a reset in interest rates are rewriting how advisors build retirement income