JPMorgan to consider chat-room ban amid regulatory scrutiny

The largest U.S. bank by assets is weighing whether to ban traders from using electronic chat rooms to communicate with peers at other firms as the forums draw scrutiny from global regulators.
NOV 11, 2013
JPMorgan Chase & Co., the largest U.S. bank by assets, is weighing whether to ban traders from using electronic chat rooms to communicate with peers at other firms as the forums draw scrutiny from global regulators, according to a person with knowledge of the matter. JPMorgan's deliberations, which should be complete by early 2014, focus on multi-dealer chat rooms for currencies and other asset classes, said one of the people, who asked not to be identified because the talks are private. Royal Bank of Scotland Group PLC, Britain's biggest publicly owned lender, also is reviewing its use of chat rooms as part of an overhaul of its trading practices around market benchmarks, another person said. Regulators have targeted traders' electronic messages, using them as evidence of wrongdoing in their investigations into the manipulation of benchmark interest rates and foreign-exchange markets. During a visit to London last month, chief executive Jamie Dimon called on employees to be vigilant about their language in e-mails and instant messages, two people with knowledge of the matter said at the time. JPMorgan may encourage traders to use the telephone and e-mails rather than chat rooms to assist clients in large currency transactions, the person said. Credit Suisse Group AG also is considering a chat-room ban, The Wall Street Journal reported Sunday, citing people familiar with the discussions. Barclays PLC, Citigroup Inc. and UBS AG are also among banks reviewing the use of chat rooms, the newspaper reported, citing unidentified people at those companies and others that do business with them. Joe Evangelisti, a spokesman for JPMorgan, and Danielle Romero-Apsilos, a Citigroup spokeswoman, declined to comment. Jack Grone at Credit Suisse didn't immediately respond to an e-mailed request for comment. Spokesmen for RBS, Barclays and UBS also declined to comment. An instant-messaging group involving traders at firms including Citigroup, RBS and Barclays is being scrutinized by regulators investigating potential manipulation of the foreign-exchange market, four people with knowledge of the probe said last month. Over at least three years, the dealers exchanged messages via Bloomberg terminals outlining details of positions and client orders, and made trades before benchmarks were set, two of the people said. The roster of firms changed over time and included other banks such as UBS as the traders switched employers, one of the people said. The message group was referred to as “The Cartel,” according to two traders who weren't involved in the conversations. Bloomberg News reported in June that traders at some banks said they shared information about their positions through instant messages, executed their own trades before client orders and sought to manipulate the benchmark WM/Reuters rates. In August, Bloomberg News reported that recurring spikes in trading around the periods in which the rates are calculated suggested that dealers may have been trying to influence the benchmarks. (Bloomberg News)

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