Multiple trading platforms acknowledge technical problems

Multiple trading platforms acknowledge technical problems
Schwab, Robinhood and Vanguard all say clients may be having problems using their websites
AUG 31, 2020

Trading platforms including Charles Schwab Corp., Robinhood Markets and Vanguard say their clients may encounter problems using their websites Monday.

Charles Schwab Corp. says its website may be intermittently inaccessible for some clients.

“We are aware of an intermittent issue that some clients may be having this morning with accessing our website,” Schwab said in a statement. “We are working rapidly to resolve the issue and apologize to our clients for the inconvenience. We are asking our clients to try and log in using the mobile app.”

Robinhood Markets said it’s having issues with equities, options and cryptocurrency trading and is working to resolve the problem.

“Some users are experiencing issues with delayed order status updates,” the company said on its website Monday. “These are display issues only, and should not impact order execution. We are working to resolve this as soon as possible.”

More than 2,900 issues have been reported on Downdetector.

A representative for Robinhood did not immediately respond to a request for comment

Vanguard says it understands some clients are having difficulty accessing their accounts on the company’s website.

https://twitter.com/Vanguard_Group/status/1300440019178532870?s=20

TD Ameritrade Holding Corp. also says there was a latency issue Monday morning.

Latest News

SEC to lose Hester Peirce, deepening a commissioner crisis
SEC to lose Hester Peirce, deepening a commissioner crisis

The "Crypto Mom" departure would leave the SEC commission with just two members and no Democratic commissioners on the panel.

Florida B-D, RIA owner pitches bold long-term plan to sell to advisors
Florida B-D, RIA owner pitches bold long-term plan to sell to advisors

IFP Securities’ owner, Bill Hamm, has a long-term plan for the firm and its 279 financial advisors.

Fintech bytes: Vanilla, Wealth.com forge new estate planning partnerships
Fintech bytes: Vanilla, Wealth.com forge new estate planning partnerships

Meanwhile, a Osaic and Envestnet ink a new adaptive wealthtech partnership to better support the firm's 10,000-plus advisors, and RIA-focused VastAdvisor unveils native integrations with leading CRMs.

Fiduciary failure: Ex-advisor who sold practice fined after clients lost millions
Fiduciary failure: Ex-advisor who sold practice fined after clients lost millions

A former Alabama investment advisor and ex-Kestra rep has been permanently barred and penalized after clients he promised to protect got caught in a $2.6 million fraud.

Why the evolution of ETFs is changing the due diligence equation
Why the evolution of ETFs is changing the due diligence equation

As more active strategies get packaged into the ETF wrapper, advisors and investors have to look beyond expense ratios as the benchmark for value.

SPONSORED Are hedge funds the missing ingredient?

Wellington explores how multi strategy hedge funds may enhance diversification

SPONSORED Beyond wealth management: Why the future of advice is becoming more human

As technical expertise becomes increasingly commoditized, advisors who can integrate strategy, relationships, and specialized expertise into a cohesive client experience will define the next era of wealth management