Multiple trading platforms acknowledge technical problems

Multiple trading platforms acknowledge technical problems
Schwab, Robinhood and Vanguard all say clients may be having problems using their websites
AUG 31, 2020

Trading platforms including Charles Schwab Corp., Robinhood Markets and Vanguard say their clients may encounter problems using their websites Monday.

Charles Schwab Corp. says its website may be intermittently inaccessible for some clients.

“We are aware of an intermittent issue that some clients may be having this morning with accessing our website,” Schwab said in a statement. “We are working rapidly to resolve the issue and apologize to our clients for the inconvenience. We are asking our clients to try and log in using the mobile app.”

Robinhood Markets said it’s having issues with equities, options and cryptocurrency trading and is working to resolve the problem.

“Some users are experiencing issues with delayed order status updates,” the company said on its website Monday. “These are display issues only, and should not impact order execution. We are working to resolve this as soon as possible.”

More than 2,900 issues have been reported on Downdetector.

A representative for Robinhood did not immediately respond to a request for comment

Vanguard says it understands some clients are having difficulty accessing their accounts on the company’s website.

https://twitter.com/Vanguard_Group/status/1300440019178532870?s=20

TD Ameritrade Holding Corp. also says there was a latency issue Monday morning.

Latest News

People moves: RBC taps Raymond James veteran for Texas complex
People moves: RBC taps Raymond James veteran for Texas complex

Meanwhile, DPL Financial Partners adds two annuity executives and Prime Capital Financial hires a Mid-Atlantic retirement plan consultant

Ex-LPL, special needs advisor pleads guilty in fraud case
Ex-LPL, special needs advisor pleads guilty in fraud case

Andrew Komarow pleaded guilty Thursday in federal court in Hartford to defrauding three financial services companies of close to $3.3 million.

Advisor moves: Raymond James lands $700M Truist team in Naples
Advisor moves: Raymond James lands $700M Truist team in Naples

Elsewhere, Cetera picks up a $210 million Connecticut team from MML, while Wells Fargo FiNet adds a San Diego family practice from LPL

Investor accuses Lasater Capital of hiding $100M in fund defaults
Investor accuses Lasater Capital of hiding $100M in fund defaults

Celebrity endorsements, $500M in claimed assets, and a state regulator stepping in.

American Express to make job cuts as AI revolution ramps up
American Express to make job cuts as AI revolution ramps up

“We needed to become a more agile and efficient organization,” said American Express CEO Stephen Squeri.

SPONSORED Built on insurance experience to deliver on long-term promises

Knighthead Life entered the market with a competitive MYGA. A strong launch earned advisor confidence and paved the way for FIAs.

SPONSORED In the Age of AI, Trust Becomes the Advisor's Greatest Asset

As AI makes financial information more accessible than ever, Lana Hock explains why human judgment, trust, and empathy remain the qualities clients value most in a financial advisor