SS&C acquires CRM firm used by large wealth managers

Salentica client relationship management software to become part of Black Diamond platform.
OCT 24, 2016
Financial software firm SS&C Technologies Holdings bought client relationship management provider Salentica for an undisclosed amount, the firms said Monday. About 100 large advisory and other wealth management firms use Salentica's CRM, which is based on Microsoft Dynamics CRM and Salesforce CRM platforms. Salentica's clients have an average $3 billion in client assets under management. (More: Alleviating financial advisers' pain with account openings) The Salentica technology will now become part of SS&C's Black Diamond wealth platform and operate as a unit of Windsor, Conn.-based SS&C. “Fundamentally this is an acquisition about adding deep expertise in CRM, a key component of the adviser technology ecosystem, and being able to bring that experience to large, complex advisory firms,” said Dave Welling, co-general manager of SS&C Advent, in a statement. SS&C bought portfolio management software provider Advent Software in February 2015 for $2.7 billion. Advent had purchased the Black Diamond portfolio management platform in 2011. (More: Lack of regulation on CRM note-taking can put advisers in sticky software scenarios) Today about 10,000 financial services entities manage and account for investments using SS&C technology and services, according to the 30-year-old company.

Latest News

Dump investment banks, buy alternative asset managers, says Oppenheimer
Dump investment banks, buy alternative asset managers, says Oppenheimer

"Shares of alternative assets managers have lagged this year as investors grow wary of private-credit exposure."

Carson Group deepens Colorado presence with Arvada advisor deal
Carson Group deepens Colorado presence with Arvada advisor deal

The Omaha, Nebraska-based RIA's latest acquisition expands its Rocky Mountain footprint after two prior Colorado deals last year.

Slow advisor transitions are costing RIA firms money and talent, and the industry is starting to act
Slow advisor transitions are costing RIA firms money and talent, and the industry is starting to act

Operational drag between an advisor signing and accounts going live is emerging as a competitive liability for wealth management firms.

M&A on course for second-highest year ever as megadeals surge and AI complicates the deal equation
M&A on course for second-highest year ever as megadeals surge and AI complicates the deal equation

Bain says companies face a "winner's paradox" as AI transformation collides with complex integrations.

Rumor confirmed: Corient expands with European acquisition
Rumor confirmed: Corient expands with European acquisition

Deal lifts global assets to roughly $523 billion under management.

SPONSORED Who builds the income when the pension disappears?

Dan Biagini of American Equity says the steady decline of pensions, longer lifespans and a reset in interest rates are rewriting how advisors build retirement income

SPONSORED Why direct indexing stopped being optional

Direct indexing is on pace to outgrow ETFs and mutual funds. Northern Trust's Ken Lassner explains why the advisors who get it wish they had started sooner.