Take the InvestmentNews second annual technology usage and satisfaction survey [darn it]

The survey will close on Tuesday.
JUL 27, 2012
Time is running out. It is Friday afternoon and 901 qualified advisers have taken our second annual technology survey. That is about the number that completed the survey last year but I would really like to see us significantly surpass that number. Doing so will give you and me both a better sense of how many advisers are using various technology products AND HOW SATISFIED YOU ARE WITH THEM. The more of you that take the survey the more accurate an assessment we have. {Here's the link: InvestmentNews technology usage and satisfaction survey.} I would really like to know if we have seen a significant change in the number of advisers using account aggregation (13.3% of you were using ByAllAccounts Inc. last year, another 12% of you were spread between three other vendors — but 65.4% of you were using nothing) in their practices and how many have adopted rebalancing applications (8.2% of you were using Tamarac's product last year, 70.7% of you were using no rebalancing system at all). Here are a few of the most popular products in three categories from last year (story continues after, along with one final plea).   

Top 5 CRM products used

Rank CRM product Usage
1 Junxure (CRM Software Inc.) 21.2%
2 Redtail Technology 18.1%
3 Salesforce.com 7.5%
4 Microsoft Dynamics CRM (Microsoft Corp.) 3.8%
5 ProTracker 3.3%
  *None 15.4%
Based on 897 responses to this question. 3.5% of respondents wrote in Microsoft Outlook. However, it is not a CRM product.

Top 5 financial applications used

Rank Financial application Usage
1 MoneyGuidePro (PIE Technologies Inc.) 26.5%
2 Money Tree (MoneyTree Software Inc.) 26.0%
3 eMoney360 (eMoney Advisor) 9.0%
4 Advisor Workstation (Morningstar Inc.) 8.1%
5 NaviPlan (Emerging Information Systems Inc.) 7.5%
  *None 14.8%
Based on 877 responses to this question.

Top 5 portfolio management products used

Rank Portfolio management product Usage
1 Portfolio Center (Schwab Performance Technologies) 21.1%
2 Albridge Solutions 14.9%
3 Advisor Workstation (Morningstar Inc.) 11.8%
4 Advent Axys (Advent Software Inc.) 7.3%
5 Principia CAMS (Morningstar Inc.) 6.4%
  *None 20.0%
Based on 874 responses to this question.
We also have questions in there regarding tablet usage and a list of tablet applications to see how many of you are using those devices and software. Just about every adviser I speak with of late has an iPad but I bet a few of you also have Android-based devices, or a BlackBerry PlayBook or Kindle Fire (okay, okay the Kindle is running an Android-based operating system but it is locked down and does not really count as one — but I digress — again, I am unlikely to discover all you closet Android tablet users unless you take the suvey!). I am also wondering how many of you might have uprooted from your portfolio management system and are using one of the newer players on the market. The same goes for document management (if you have adopted one at all, 47.8% of you were using nothing last year). For those of you familiar with the names of the technology products and applications you use the survey will take just two to three minutes. Here's the link one more time: InvestmentNews technology usage and satisfaction survey. [email protected] on Twitter @ddjanowski Related stories: Adviser technology: Integration still elusive Advisers and technology: The most popular tech products

Latest News

The 2025 InvestmentNews Awards Excellence Awardees revealed
The 2025 InvestmentNews Awards Excellence Awardees revealed

From outstanding individuals to innovative organizations, find out who made the final shortlist for top honors at the IN awards, now in its second year.

Top RIA Cresset warns of 'inevitable' recession amid tariff uncertainty
Top RIA Cresset warns of 'inevitable' recession amid tariff uncertainty

Cresset's Susie Cranston is expecting an economic recession, but says her $65 billion RIA sees "great opportunity" to keep investing in a down market.

Edward Jones joins the crowd to sell more alternative investments
Edward Jones joins the crowd to sell more alternative investments

“There’s a big pull to alternative investments right now because of volatility of the stock market,” Kevin Gannon, CEO of Robert A. Stanger & Co., said.

Record RIA M&A activity marks strong start to 2025
Record RIA M&A activity marks strong start to 2025

Sellers shift focus: It's not about succession anymore.

IB+ Data Hub offers strategic edge for U.S. wealth advisors and RIAs advising business clients
IB+ Data Hub offers strategic edge for U.S. wealth advisors and RIAs advising business clients

Platform being adopted by independent-minded advisors who see insurance as a core pillar of their business.

SPONSORED Compliance in real time: Technology's expanding role in RIA oversight

RIAs face rising regulatory pressure in 2025. Forward-looking firms are responding with embedded technology, not more paperwork.

SPONSORED Advisory firms confront crossroads amid historic wealth transfer

As inheritances are set to reshape client portfolios and next-gen heirs demand digital-first experiences, firms are retooling their wealth tech stacks and succession models in real time.