TechCheck: A safety net for the social net

TechCheck: A safety net for the social net
Social media may be all the rage, but it's also a major headache for compliance managers. New software may help ease the pain.
APR 20, 2011
By  Bloomberg

Global Relay/Arkovi partnership allow employers to track social media compliance

The newly announced partnership between e-mail archiving provider Global Relay and BMRW & Associates, makers of social media documentation tool Arkovi, provides relief for companies who want to connect to customers via social networking platforms — but are afraid to run afoul of Finra and SEC guidelines. Keeping a business up-to-date with LinkedIn, Facebook, Twitter and company blogs became more complex last January when Finra outlined its Notice 10-06, which requires companies to retain all records of employee communication through these applications. The affiliation integrates the documentation capacity of Arkovi with Global Relay's interface (already used by Thomson Reuters for their TRCM Compliance Manager), and provides features for previewing and monitoring social media contributions, allowing supervisors to gather business and marketing intelligence and consumer opinion while regulating employee interaction with the public. Even though it resides in the “cloud,” the application captures user activity like Outlook messaging from any location and device (the latter including iPhones, Blackberries, and Android Mobile smart phones among others). For more information, visit the companies online: Arkovi and text Related stories: Use of social media in focus SEC begins sweep, Finra mulls issuing new guidance for advisers Social Media: Reps, advisers experiment despite compliance concerns Social media archiving meets e-mail archiving in new partnership FaceTime launches security app for social networks Small surveys reveal different points of view on advisers and social networking Socialware could bring B-Ds, large RIA firms into the modern world Arkovi, hope for advisers who want to tweet – but not delete

Empaxis “Clarify” can help remove data inconsistencies during portfolio management migrations

Empaxis, a Los Angeles-based provider of back office services for indie investment advisers, has launched the Empaxis Clarify data cleansing system. Clarify pledges to trim down the time that a company's staff members spend when they switch to different portfolio management software, specifically from Axys to Advent APX. The firm claims Clarify will speed up transition time by reducing employee involvement in identifying data that makes the system switch problematic. Its tools find and fix undefined or multiply defined securities, historical transactions, matured securities or ones with multiple categories for the same source, as well as ones lacking funds to close against. It even tracks those annoying inconsistencies in upper-and-lower letter cases. “In addition to cleaning up and preparing the data for migration to APX, [the adviser can run the APX system in parallel] with Axys — Empaxis can run and administer the new APX environment while all of the operations stays the same with their existing Axys environment,” wrote chief executive Stephen Van de Wetering in a follow-up e-mail with InvestmentNews. Learn more at about Empaxis online. Related Stories: Bye Bye Qube, hello starPort; Time is running out for Advent's CRM system but Arcon has an answer Advisers held hostage by portfolio systems New portfolio management software emerges to take on Advent, Schwab Advent Software rolls out version 3.0 of APX

Mint.com makes financial planning cool (at least for your client's kids)

Advisers need to stay in tune with what is happening when it comes to the younger generations of their client (or at least their client's kids if they want to keep managing the wealth their parents pass on to them). Very popular with Generation X, Y and beyond is Mint.com and its popular (and free) feature “Get out of Debt,” which tries to make reducing credit card balances and student loans, if not fun, then at least manageable. The updated version debuted recently, and further breaks down the three principles of personal finance: spending less than your income, protecting your downside, and allocating money to the right uses, most importantly credit card and loan payments. The Get out of Debt Goal feature was first launched in June, and is meant to assist college grads and young professionals to fill gaps in their budget and responsibly enjoy their cash. The new features separate debt-payment plans by type and shows how varying monthly payments influences interest and money saved, and how this affects how far into the future loans will be paid in full. Users can then create half-year payment plans with detailed monthly installments, and receive tips from Mint Answers on the most efficient ways to optimize savings. For those with some extra time, the Drop Your Debt Challenge contest delegates 10 city teams to try to best utilize “Get out of Debt” and most improve their debt-to-savings ratio. To check out the updates, visit Mint online or do as the cool kids do and follow Mint on the Twitterverse. Related stories: A solution for financial advisers who are tired of client data entry A different approach to high-tech planning Web service for a trying time Coveted asset: his brain (Aaron Patzer, founder of Mint.com) TechCheck is a weekly column showcasing new IT products and services that may be of interest to financial advisers and their firms. (InvestmentNews technology reporter Davis Janowski provided additional reporting for this story.)

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