Docupace, a leading provider of back-office automation technology for the wealth management sector, has announced the launch of a fully revamped user interface and user experience as it undertakes a bold platform refresh.
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Designed to boost operational efficiency and accelerate user adoption, the updated platform offers financial professionals a more intuitive and streamlined tool for managing accounts, workflows, and regulatory compliance.
While Docupace announced those changes just a few months after securing a strategic investment from Genstar Capital, it said the updates were actually a long time coming. According to the firm, the changes were developed over more than a year in partnership with digital product agency Metalab, known for its work with companies like Slack and Google.
The new platform is expected to enhance productivity for a wide range of users, including RIAs, banks, broker-dealers, turn-key asset management platforms, insurance companies, and wealth managers.
"Innovation often comes in small steps, other times it's with bold strokes," Elizabeth Pavlik, executive vice president of product management at Docupace, said in a statement. “This upgrade is the most audacious transformation of our platform in two decades.”
Among the key features of the redesigned platform are a modern, user-friendly interface and an array of tools aimed at better managing workflows. The firm said users will also experience faster load times, one-click access to essential tools, and a simplified navigation process. The new design incorporates user feedback, making day-to-day tasks easier and more efficient.
Other specific enhancements include a more powerful integration marketplace, where users can quickly connect to third-party tools through a setup wizard. Meanwhile, real-time reporting features allow users to analyze activity and track time spent on various tasks, providing deeper insights into workflow management.
The firm highlighted an extensive laundry list of benefits for clients and prospects, including improved data accuracy, reduced customer support needs, and a smoother overall experience. For team members, the platform promises increased collaboration and scalability as it adapts to the demands of a growing business..
The platform’s minimum viable product has already been completed for core areas like contacts, accounts, and work items. Docupace says it's on pace to make the full MVP available for new client sites by the first quarter of 2025, while migration planning for its current clients is set to begin early next year.
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