Fiduciary setback: Your greatest marketing opportunity ever?

The failure of Congress to strip the fiduciary exemption from broker-dealers may turn out to to be the greatest marketing opportunity ever for financial advisers
FEB 16, 2010
With the Senate killing any chance for a fiduciary standard to become part of the upcoming financial reform legislation, it's time to move on and realize that Washington is not all that interested in helping investors (or anyone else who can't cough up sizable campaign contributions). But advocates of a fiduciary standard for financial advice givers shouldn't view Washington's inaction as a setback. It's actually the greatest marketing opportunity ever — if only fiduciary advisers would stop banging their heads against Wall Street and start telling investors why they're better. Investors are confused, misinformed and hungry for honesty. They want fiduciary treatment, they just don't know what it is and how it differs from what they probably get from a provider that puts the letters S-I-P-C and F-I-N-R-A in two-point type at the bottom of their web site. So here's my suggestion, with generous input from our fiduciary columnist Blaine F. Aikin, adviser Craig Evans Carnick of Carnick & Co., who actually does what I'm about to tell you to do, and the Committee for the Fiduciary Standard, an organization of registered investment advisers and others encouraging the adoption of what its name implies. First, create a simple, five-step statement of how you act with clients. I've adapted the language used by the Committee and Mr. Carnick, but added my own twists. You can do the same. 1) I will always put the client's best interest first — ahead of my own and that of my firm and its employees. As defined by federal law, I will act as a fiduciary. 2) When selecting investments, I will act as the client's agent, seeking the best investments at the best prices at all times. 3) While neither I nor anyone can promise superior investment returns, I will provide impartial advice and act with skill, care, diligence and good judgment. 4) I will provide full and fair disclosure of all important facts, including my compensation from the providers of the products and services I offer, as well as all fees I pay to others on your behalf. 5) I will fully disclose and fairly manage, in the client's favor, unavoidable conflicts. Step two. Don't keep your statement a secret. Put it in a prominent position on your website. Add it to your newsletters and brochures. Post it on the wall in your office. Print it on the back of your business card. Give out fiduciary T-shirts. You get the idea. Step three. At every meeting with prospects, show them your statement and tell them you are happy to sign it as a contract covering your relationship with them. Finally, encourage them to shop around and take a copy of your statement with them when they talk to other advisers. Tell them to ask the other providers if they are willing to sign the same contract. Bingo! No registered rep can sign such an agreement, and hybrids will have to explain when they are acting as a fiduciary and when they aren't. To play fair, I must remind everyone that RIAs aren't automatically saints and reps aren't automatically sinners. But by not being shrinking violets and by taking advantage of their inherent advantages, fiduciary advisers can snatch marketplace victory from the jaws of legislative defeat.

Latest News

SEC charges Chicago-based investment adviser with overbilling clients more than $2.5M in fees
SEC charges Chicago-based investment adviser with overbilling clients more than $2.5M in fees

Eliseo Prisno, a former Merrill advisor, allegedly collected unapproved fees from Filipino clients by secretly accessing their accounts at two separate brokerages.

Apella Wealth comes to Washington with Independence Wealth Advisors
Apella Wealth comes to Washington with Independence Wealth Advisors

The Harford, Connecticut-based RIA is expanding into a new market in the mid-Atlantic region while crossing another billion-dollar milestone.

Citi's Sieg sees rich clients pivoting from US to UK
Citi's Sieg sees rich clients pivoting from US to UK

The Wall Street giant's global wealth head says affluent clients are shifting away from America amid growing fallout from President Donald Trump's hardline politics.

US employment report reactions: Overall better than expected, but concerns with underlying data
US employment report reactions: Overall better than expected, but concerns with underlying data

Chief economists, advisors, and chief investment officers share their reactions to the June US employment report.

Creative Planning's Peter Mallouk slams 'offensive' congressional stock trading
Creative Planning's Peter Mallouk slams 'offensive' congressional stock trading

"This shouldn’t be hard to ban, but neither party will do it. So offensive to the people they serve," RIA titan Peter Mallouk said in a post that referenced Nancy Pelosi's reported stock gains.

SPONSORED How advisors can build for high-net-worth complexity

Orion's Tom Wilson on delivering coordinated, high-touch service in a world where returns alone no longer set you apart.

SPONSORED RILAs bring stability, growth during volatile markets

Barely a decade old, registered index-linked annuities have quickly surged in popularity, thanks to their unique blend of protection and growth potential—an appealing option for investors looking to chart a steadier course through today's choppy market waters, says Myles Lambert, Brighthouse Financial.