Finra arbitration panel awards Wilbanks Securities investor $1 million for misleading sales pitch on variable annuity

APR 14, 2017

Finra arbitrators awarded an investor more than $1 million for what she alleges was a Wilbank Securities Inc. broker's misleading sales pitch about a variable annuity that over-promised and under-delivered. Grace S. Huitt won a total of $1,073,440 — with $536,720 coming in compensatory damages and $536,720 in punitive damages — against Wilbanks in the case decided by a three-person all-public Financial Industry Regulatory Authority Inc. arbitration panel. The award was signed Thursday. Ms. Huitt alleged fraud, breach of contract, negligent supervision and breach of fiduciary duty related to her investment in an ING Landmark Variable Annuity, according to the award document. She made the purchase at a Wilbanks Securities Grand Junction, Colo., branch in 2008 and sold the annuity in 2012. When she bought it, she was promised a guaranteed 7% compounded annual return, according to her lawyer, Marc Fitapelli, a partner at the law firm Fitapelli Kurta. The difference between her promised return and what she received was reflected in the compensatory damages, Mr. Fitapelli said. He attributed the punitive damages, which were levied under Oklahoma law, to Wilbanks Securities' "pattern of harming a group of people" beyond his client. He said that eight other investors documented similar problems. Aaron B. Wilbanks, president and chief executive of Wilbanks Securities Inc., did not respond to a voice mail left at the firm's Oklahoma City, Okla., headquarters. The firm has three disclosures on its BrokerCheck profile, two of which involved regulatory violations and one of which was Ms. Huitt's arbitration proceeding. The arbitration award says that Wilbanks Securities denied Ms. Huitt's allegations and filed a counterclaim, alleging that Ms. Huitt was too late in pursuing arbitration. She filed her claim on Jan. 22, 2016. The Finra arbitrators denied the counterclaim and gave Ms. Huitt less than she originally sought, which were compensatory damages of $882,612.21 and punitive damages of $1,765,224.41. Variable annuity sales totaled $102.1 billion in 2016, a 21.6% drop from their 2015 level of $130.4 billion, according to the Insured Retirement Institute. Advocates for annuities -- fixed, fixed index and variable -- say that they are a critical component of retirement security because they provide a guaranteed income stream. But Mr. Fitapelli said that his client's case illustrates the downside of variable annuities, which have a reputation for being complex. "Variable annuities are the worst thing in the world," he said. "They're confusing. The fees are too high, and they shouldn't be sold. People don't understand them."

Latest News

The 2025 InvestmentNews Awards Excellence Awardees revealed
The 2025 InvestmentNews Awards Excellence Awardees revealed

From outstanding individuals to innovative organizations, find out who made the final shortlist for top honors at the IN awards, now in its second year.

Top RIA Cresset warns of 'inevitable' recession amid tariff uncertainty
Top RIA Cresset warns of 'inevitable' recession amid tariff uncertainty

Cresset's Susie Cranston is expecting an economic recession, but says her $65 billion RIA sees "great opportunity" to keep investing in a down market.

Edward Jones joins the crowd to sell more alternative investments
Edward Jones joins the crowd to sell more alternative investments

“There’s a big pull to alternative investments right now because of volatility of the stock market,” Kevin Gannon, CEO of Robert A. Stanger & Co., said.

Record RIA M&A activity marks strong start to 2025
Record RIA M&A activity marks strong start to 2025

Sellers shift focus: It's not about succession anymore.

IB+ Data Hub offers strategic edge for U.S. wealth advisors and RIAs advising business clients
IB+ Data Hub offers strategic edge for U.S. wealth advisors and RIAs advising business clients

Platform being adopted by independent-minded advisors who see insurance as a core pillar of their business.

SPONSORED Compliance in real time: Technology's expanding role in RIA oversight

RIAs face rising regulatory pressure in 2025. Forward-looking firms are responding with embedded technology, not more paperwork.

SPONSORED Advisory firms confront crossroads amid historic wealth transfer

As inheritances are set to reshape client portfolios and next-gen heirs demand digital-first experiences, firms are retooling their wealth tech stacks and succession models in real time.