Progressive settles in Massachusetts over rate quotes

Progressive Insurance is paying the state $120,000 and will reimburse customers after volunteering that its Web site had provided inaccurate rate comparisons.
MAY 26, 2009
Progressive Insurance is paying the state $120,000 and will reimburse customers after volunteering that its Web site had provided inaccurate rate comparisons. The Ohio-based company began selling policies in Massachusetts on May 1, 2008, as part of the Patrick administration's new managed competition auto insurance system. In a settlement announced Monday, Attorney General Martha Coakley said Progressive sometimes quoted cheaper prices for yearlong policies when asked the price for six-month policies that are usually more expensive. As part of the settlement, the company has eliminated its rate comparison tool for Massachusetts quotes and phone representatives have also stopped quoting comparisons. A company spokeswoman says Progressive is happy to resolve the problem.

Latest News

Merrill lands four advisor teams as May recruiting data shows firm's two-way churn
Merrill lands four advisor teams as May recruiting data shows firm's two-way churn

Merrill's latest hires span Colorado to Louisiana, even as industry-wide recruiting data suggests the firm is losing almost as many advisors as it gains.

Fund manager sues Kandeo, alleges $100 million FinSocial loss
Fund manager sues Kandeo, alleges $100 million FinSocial loss

The $36 million buy allegedly hid inflated books and a $50 million diversion.

Advisor gets $200,000 from Ameriprise in 'emotional distress' lawsuit
Advisor gets $200,000 from Ameriprise in 'emotional distress' lawsuit

“An award citing emotional distress is very unusual,” an industry executive said.

Workplace financial education linked to stronger financial habits, but participation remains low
Workplace financial education linked to stronger financial habits, but participation remains low

New EBRI research found workers who participated in employer financial education reported higher confidence, literacy and financial satisfaction.

The rise of the super advisor: How AI is redefining competitive advantage in wealth management
The rise of the super advisor: How AI is redefining competitive advantage in wealth management

Beyond operational excellence, the winning advisors of the future are the ones who can reach across multiple disciplines without discarding specialist skills.

SPONSORED Direct indexing webinar targets tax-loss harvesting amid market swings

Northern Trust’s Ken Lassner shows advisors how to convert volatility into after-tax portfolio gains

SPONSORED Who builds the income when the pension disappears?

Dan Biagini of American Equity says the steady decline of pensions, longer lifespans and a reset in interest rates are rewriting how advisors build retirement income