Voya re-entering buffer annuity market as product popularity grows

Voya's about-face comes amid heightened regulatory scrutiny as customer complaints about buffer annuities have surfaced.
MAY 26, 2017

Voya Financial is hoping to capitalize on the recent popularity of buffer annuities by launching a product around the end of this year or early next, after having exited the market less than two years ago, and joining a small group of insurers currently offering such products. "I think we just came to the market too early for it," said Carolyn Johnson, CEO of annuities and individual life at Voya. "It wasn't really moving," Ms. Johnson said of product sales. Voya originally launched the annuity, called PotentialPLUS, in 2014 and closed it in October 2015. "In hindsight maybe we should have left it on [the shelf]." However, buffer annuities, also known as structured annuities, a cross between indexed and variable annuities, have become a bright spot of sorts in an otherwise sluggish annuity market. Variable annuity sales have been on a multi-year slide, and are forecast to dip to their lowest level this year since 1998, according to the Limra Secure Retirement Institute. Indexed annuities, which had been on a decade-long bull run, have begun to fall off of late, largely because of the looming Department of Labor fiduciary rule, which will introduce more rigorous sales standards. And overall annuity sales in the first quarter of 2017 were down for the fourth consecutive quarter, Limra said. Sales of buffer annuities, though, were up 60% year-on-year in the first quarter. They still only represent between 5% and 10% of the overall variable annuity market, according to Limra. There are currently around five insurers offering buffer annuities, including AXA Equitable Life Insurance Co., Allianz Life Insurance Co. of North America, Brighthouse Financial, and Members Life Insurance Co., each of which has come to market since 2010. Allianz this week announced the addition of two more buffer annuities to its suite. Insurers sold $7.3 billion in structured annuities last year, double the sales from 2015 and nearly four times the total in 2014, according to Limra. However, Voya is hopping back into the market amid heightened regulator scrutiny of these products and their distribution. Donald Lopezi, senior vice president and regional director for the western region of the Financial Industry Regulatory Authority Inc., which oversees broker-dealers, said earlier this year that complaints about buffer annuities have started to surface and that the products are "very complicated." "To be honest, my head spins," Mr. Lopezi said at the annual Financial Services Institute meeting in January. Buffer annuities are similar to indexed annuities in that they traditionally provide a buffer to the downside in the event of poor market returns. Whereas indexed annuities can't credit less than 0% over a specified time period, buffer annuities may hedge perhaps 10% to the downside, meaning the insurer eats the first 10% of losses but leaves the investor on the hook for any additional negative returns. They typically have higher caps on returns to the upside, though, than indexed annuities. Insurers achieve this product structure through exposure to structured products. "We have some individuals who really understand [variable annuities] and they were struggling with this," said Mr. Lopezi, whose territory encompasses all states west of Denver. "You have to wonder, does the firm understand it? Does the rep?" The products typically have an accumulation, rather than income, focus and are categorized as a type of variable annuity because of the risk of principal loss. Ms. Johnson of Voya said the firm conducts training with all its representatives "to ensure every adviser has product-specific training, so potential customers understand the features and benefits of any product."

Latest News

Texas man says SEC and fund could make him pay twice
Texas man says SEC and fund could make him pay twice

A $141M judgment and a federal asset freeze collide over one shrinking pool

Osaic executives Kristy Britt and Greg Cornick to leave
Osaic executives Kristy Britt and Greg Cornick to leave

The firm's CFO and EVP of Wealth Management Solutions are the latest executives to exit the broker-dealer.

Estate planning becomes a client retention issue for financial advisors, survey finds
Estate planning becomes a client retention issue for financial advisors, survey finds

Clients are saying they would consider switching advisors if another professional offered estate planning services, according to a new Trust & Will survey.

Candidly adds AI agents for Trump Accounts, workplace benefits
Candidly adds AI agents for Trump Accounts, workplace benefits

CEO Laurel Taylor says the fintech's composable AI stack helps workers optimize dollars across Trump Accounts, 529s, 401(k)s, and other employee benefits.

BMO adds three advisors in Dallas amid Y'all Street wealth boom
BMO adds three advisors in Dallas amid Y'all Street wealth boom

The bank has swiped three private banking veterans from BNY as the city climbs the ranks of America's fastest-growing wealth hubs.

SPONSORED Who builds the income when the pension disappears?

Dan Biagini of American Equity says the steady decline of pensions, longer lifespans and a reset in interest rates are rewriting how advisors build retirement income

SPONSORED Why direct indexing stopped being optional

Direct indexing is on pace to outgrow ETFs and mutual funds. Northern Trust's Ken Lassner explains why the advisors who get it wish they had started sooner.