Finra fines former Morgan Stanley rep for impersonating a client

Finra fines former Morgan Stanley rep for impersonating a client
To transfer retirement funds, John Tillotson faked identity in call to mutual fund company.
AUG 20, 2019

The Financial Industry Regulatory Authority Inc. has fined former Morgan Stanley broker John Tillotson $5,000 and suspended him for 15 days for impersonating five clients in five phone calls to a mutual fund company so that he could transfer the clients' retirement funds to his firm. [More: Finra bars broker accused of stealing $1 million from clients] Morgan Stanley discharged Mr. Tillotson on March 15, 2019 due to "concerns related to him obtaining information for executed retirement plan transfer documents inappropriately." Mr. Tillotson currently is employed by Stifel Nicolaus. In a letter of acceptance, waiver and consent, Finra said that the five clients of Mr. Tillotson signed documents to transfer their simple IRA accounts, held at a mutual fund company, to a new 401(k) plan provided by Morgan Stanley. It said that while Mr. Tillotson received permission from these customers to directly contact the mutual fund company in the event additional information was necessary to complete the transfers, they did not give him permission to impersonate them with the mutual fund company. [More:​ Finra sues broker who failed to report sexual conduct charge] Mr. Tillotson began his securities career in 1984 at E.F. Hutton and worked at successor firms until 2009, when he joined Morgan Stanley. [Recommended video:​ Advisers put digital marketing tools to work to generate new clients]

Latest News

Gen X and millennials are rethinking retirement as pensions disappear
Gen X and millennials are rethinking retirement as pensions disappear

Eight in 10 pre-retirees say the US retirement system wasn't built for them and most still haven't planned how to make their money last.

Cerulli: Advisors struggle to turn 401(k) savers into wealth clients
Cerulli: Advisors struggle to turn 401(k) savers into wealth clients

Just over 10% of advisors' wealth clients come from defined contribution plans, as capacity, data and technology gaps block the bridge to wealth

Alto to buy Forge Trust from Schwab in self-directed IRA push
Alto to buy Forge Trust from Schwab in self-directed IRA push

Deal creates a $20B-plus custody platform for private market investing in IRAs, months after Schwab closed its Forge Global purchase

Wall Street bonanza! The Street on track to hit a record $90 billion in profits: Report
Wall Street bonanza! The Street on track to hit a record $90 billion in profits: Report

Despite the good times, advisors should tread carefully, said one veteran industry executive.

Most workers have retirement plans but no retirement strategy
Most workers have retirement plans but no retirement strategy

Gallagher data reveals a huge gap in financial confidence between employees who work with an advisor and those who don't.

SPONSORED Built on insurance experience to deliver on long-term promises

Knighthead Life entered the market with a competitive MYGA. A strong launch earned advisor confidence and paved the way for FIAs.

SPONSORED In the Age of AI, Trust Becomes the Advisor's Greatest Asset

As AI makes financial information more accessible than ever, Lana Hock explains why human judgment, trust, and empathy remain the qualities clients value most in a financial advisor