Redtail, Morningstar announce integration deal to bring research to CRM system

Popular customer relationship manager plans to launch a new user interface in the fourth quarter.
SEP 15, 2014
Redtail Technology Inc. and Morningstar Inc. announced Monday a deal that will bring the research firm's investment analytics to the popular client relationship management system. The seamless access to Morningstar's research and analytics will come when Redtail launches a new user interface in the fourth quarter. Redtail CRM subscribers who upgrade to the new platform will have access to the Morningstar Report, which focuses on investment funds, as well as other Morningstar market-monitoring tools. Kartik Srinivasan, Morningstar's head of product integrations, said the firm is currently getting deeper into the trend of integrating functions within other third-party systems. “Redtail CRM is one of the leading CRM systems in the adviser space, especially the broker-dealer and registered investment adviser space,” Mr. Srinivasan said. “Increasingly, CRM is the central system that advisers use day to day. It overlaps nicely with our products that are in that space. We want to make sure that we provide easy access to key Morningstar information and reports within Redtail's CRM system.” The Charles Schwab Corp. in July reached a deal to add the Morningstar Office practice and portfolio management system, which includes customer relationship management tools, to its technology platform for RIAs. Brian McLaughlin, Redtail's chief executive, said his firm will introduce several features in the new interface, based on user feedback, at no additional cost. “This is a complimentary upgrade,” Mr. McLaughlin said. “Still $65 monthly for 15 users.” In addition to the integrated Morningstar reports and data, the new Redtail user interface will include an improved calendar, a more precise search function, note formatting and commenting capabilities and an automations engine for managing daily activities more efficiently. In a reflection of the integration trend, independent broker-dealer LPL Financial announced in August that it is affiliating with Redtail. “Our recent announcement of our affiliation with Redtail is a good example of us supporting the relationship and the sales pipeline of new business coming into advisers' practices,” said LPL chief information officer Victor Fetter, in a recent interview. “We already have Salesforce CRM, but now we've added Redtail for those who it suits better.”

Latest News

UBS cuts staff jobs outside the United States: Report
UBS cuts staff jobs outside the United States: Report

Financial advice firms continue to shed employees, often a way to reduce costs.

Foreign investor sues Florida EB-5 sponsor, alleges he was left empty-handed after $72M sale
Foreign investor sues Florida EB-5 sponsor, alleges he was left empty-handed after $72M sale

The building sold for $72 million - he says his $550,000 never came back.

Fintech bytes: FP Alpha asserts tax software leadership with updated AI snapshot tool
Fintech bytes: FP Alpha asserts tax software leadership with updated AI snapshot tool

Also, Zocks and Amplify unveil integrations with Conquest and Wealthbox CRM to extend their reach among independent advisors.

Pathstone absorbs $12B Philadelphia RIA Mill Creek Capital
Pathstone absorbs $12B Philadelphia RIA Mill Creek Capital

The deal creates one of the largest independent RIA footprints in the Philadelphia metro region, with more than $30 billion in combined client assets.

Advisor moves: Cetera scoops $490M Commonwealth team in Pennsylvania
Advisor moves: Cetera scoops $490M Commonwealth team in Pennsylvania

Elsewhere, Osaic and Ameriprise each recruited family-owned practices previously affiliated with LPL and Thrivent.

SPONSORED Estate planning isn't a service add-on. It's your retention strategy.

As $84 trillion prepares to change hands, advisors who treat estate planning as peripheral are quietly building a sieve, not a book.

SPONSORED Why strategy matters more than performance

In volatile markets, the advisors who win aren't the ones with the best calls - they're the ones whose clients stay the course.