Finra fines Morgan Stanley $5 million over IPO sales

Finra says Morgan Stanley advisers allegedly failed to make key distinctions when soliciting clients to buy shares in 83 IPOs including Yelp and Facebook.
JUL 21, 2014
Finra has slapped Morgan Stanley with a $5 million fine for allegedly failing to keep watch over how its financial advisers solicited client interest in 83 initial public offerings, including some big-ticket offerings such as Yelp and Facebook. From February 2012 to May 1, 2013, the firm operated under a policy that did not distinguish between client's “indication of interest” and a “conditional offer” to buy shares once they became registered with the Securities and Exchange Commission, according to a Financial Industry Regulatory Authority Inc. enforcement letter. An indication of interest is nonbinding and will not result in a purchase of shares unless it is reconfirmed by the investor after the registration statement is effective and there is more certainty around the price of the offering. But a conditional offer will result in a purchase after the registration statement becomes effective, unless the client revokes the offer. On February 16, 2012, Morgan Stanley adopted a policy that used both terms interchangeably “without proper regard for whether retail interest reconfirmation was required prior to execution,” Finra's enforcement letter said. The firm failed to train advisers on the distinction and failed to instruct advisers to reconfirm indications of interest with clients or instruct clients that their conditional offers could be revoked, Finra said. "Customers must understand when they are entering a contract to buy shares in an IPO,” Brad Bennett, Finra's chief of enforcement, said in a statement. “This starts with the firm's duty to establish clear procedural guidelines for soliciting conditional offers to buy and to educate its sales force regarding this type of solicitation. There must not be ambiguity regarding the customer's obligations given the significant legal differences between an indication of interest and a conditional offer to buy." Around 68,000 clients participated in the firm's largest offering, according to Finra. The identity of that largest offering was not disclosed. There was no evidence, however, that any clients were harmed after unwillingly purchasing shares in any of the IPOs, according to Finra spokeswoman Michelle Ong. Morgan Stanley clarified the policy for advisers on May 1, 2013, and has since started reconfirming all customer orders after the final pricing terms were available, Finra said. The firm has worked to “enhance its practices” around allowing client participation in IPOs, according to a statement from Morgan Stanley spokeswoman, Christine Jockle. Morgan Stanley signed Finra's letter of acceptance, waiver and consent without admitting or denying the findings.

Latest News

Client 360 is table stakes - wealth platforms must now deliver client intelligence
Client 360 is table stakes - wealth platforms must now deliver client intelligence

Capco's Matt Berkowitz tells InvestmentNews that aggregating client data is no longer enough.

Why inheritance should be treated as an allocation decision
Why inheritance should be treated as an allocation decision

The capital most families plan to pass on will likely arrive too late to change anything.

Mercer Advisors, Osaic deepen AI bets with Arch and Nitrogen deals
Mercer Advisors, Osaic deepen AI bets with Arch and Nitrogen deals

Arch claims 40% operating cost savings for Mercer as Nitrogen unlocks its agentic AI and tech suite to 10,000 Osaic advisors

LPL advisor, South Carolina state senator, elected to U.S. Congress
LPL advisor, South Carolina state senator, elected to U.S. Congress

A happy coincidence: one of LPL Financial’s corporate campuses happens to be based in Rep.-elect Wes Climer’s new district.

Advisor moves: JPMorgan lands $940M Merrill veteran in Los Angeles
Advisor moves: JPMorgan lands $940M Merrill veteran in Los Angeles

Wells Fargo and UBS also add advisors from Morgan Stanley, Edward Jones, Merrill and Fidelity in a fresh round of wirehouse recruiting

SPONSORED Built on insurance experience to deliver on long-term promises

Knighthead Life entered the market with a competitive MYGA. A strong launch earned advisor confidence and paved the way for FIAs.

SPONSORED In the Age of AI, Trust Becomes the Advisor's Greatest Asset

As AI makes financial information more accessible than ever, Lana Hock explains why human judgment, trust, and empathy remain the qualities clients value most in a financial advisor