Armed with fee info, plan sponsors bailing on service providers

Armed with fee info, plan sponsors bailing on service providers
New data triggering a rethink about vendors; clients open to switching
JUL 02, 2012
Mandated retirement plan fee disclosure has been in effect for only a few weeks, but plan sponsors are already bailing on costly service providers. The much-ballyhooed retirement plan fee disclosure to employers went into effect July 1, requiring record keepers, third-party administrators and other service providers to divulge their fee data. Similar details will need to be shared with plan participants starting Aug. 30. While plan sponsors have only just started receiving their fee disclosures, some of them are displeased with the fees they're paying, particularly the cost of insurance for group annuities. “We changed over one client who was in a group variable annuity that cost 1.39%, switching over to Fidelity Investments,” said Brian T. Niemann, president of Wealth Management Group LLC. “It wouldn't surprise me if we had a few conversions.” Though everyone is focusing on the participant fee disclosures that will be coming up at the end of August, it's really the disclosures to plan sponsors that will create waves, advisers noted. Employers who are dissatisfied with the services they're getting for the fees they pay are ready to make some changes. For Stephen D. Wilt, senior vice president and adviser at Captrust Financial Advisors, the last three weeks have brought across six new and unsolicited employers looking to dump their previous provider. One of those clients already has decided to sign on with Captrust. “Six to 10 new clients in one year is a good year,” Mr. Wilt said. “Last week was a week of unsolicited opportunities coming in the door.” In some cases, the prospective clients are looking to break up with advisers who don't specialize in retirement and who haven't been very attentive to the plan's needs. Plan sponsors have a duty to ensure that the fees are reasonable. “They have an obligation to look around,” Mr. Wilt said of the plan sponsors. He noted that the firms he's been working with for new business include The Charles Schwab Corp., Fidelity and T. Rowe Price Group Inc., while some of the smaller plans have been signing on with Great-West Retirement Services. The Labor Department recently announced improved procedures to protect plan sponsors from fiduciary liability in the event a service provider doesn't comply with the disclosure requirements. Employers can notify the department when the service provider fails to submit the information. Still, not having that information in the first place is enough for some plan sponsors to walk away from their providers, advisers said. “It's viciously competitive,” Mr. Wilt noted. “If you're with a provider that hasn't been proactive, you have an opportunity to negotiate your fees and benchmarking.” “Some record keepers are less prepared than others,” said John Wilcox, an adviser with Mayflower Advisors LLC. “They're not prepared [for fee disclosure] or they're not communicating that to their clients. If the vendor isn't ready, then maybe we should look elsewhere.”

Latest News

No succession plan? No worries. Just practice in place
No succession plan? No worries. Just practice in place

While industry statistics pointing to a succession crisis can cause alarm, advisor-owners should be free to consider a middle path between staying solo and catching the surging wave of M&A.

Research highlights growing need for personalized retirement solutions as investors age
Research highlights growing need for personalized retirement solutions as investors age

New joint research by T. Rowe Price, MIT, and Stanford University finds more diverse asset allocations among older participants.

Advisor moves: RIA Farther hails Q2 recruiting record, Raymond James nabs $300M team from Edward Jones
Advisor moves: RIA Farther hails Q2 recruiting record, Raymond James nabs $300M team from Edward Jones

With its asset pipeline bursting past $13 billion, Farther is looking to build more momentum with three new managing directors.

Insured Retirement Institute urges Labor Department to retain annuity safe harbor
Insured Retirement Institute urges Labor Department to retain annuity safe harbor

A Department of Labor proposal to scrap a regulatory provision under ERISA could create uncertainty for fiduciaries, the trade association argues.

LPL Financial sticking to its guns with retaining 90% of Commonwealth's financial advisors
LPL Financial sticking to its guns with retaining 90% of Commonwealth's financial advisors

"We continue to feel confident about our ability to capture 90%," LPL CEO Rich Steinmeier told analysts during the firm's 2nd quarter earnings call.

SPONSORED How advisors can build for high-net-worth complexity

Orion's Tom Wilson on delivering coordinated, high-touch service in a world where returns alone no longer set you apart.

SPONSORED RILAs bring stability, growth during volatile markets

Barely a decade old, registered index-linked annuities have quickly surged in popularity, thanks to their unique blend of protection and growth potential—an appealing option for investors looking to chart a steadier course through today's choppy market waters, says Myles Lambert, Brighthouse Financial.