Creative way to get clients to save more: Offer a prize

Research suggests savings increase when people are given a chance to win.
JAN 12, 2015
Financial advisers find they need several good psychological tricks to encourage saving, because no single approach works with every client. Research suggests that advisers may want to consider an unusual method to motivate savings: Offer a prize, or even a chance to win a reward. Programs that offer the chance to win a prize for every $25 saved in an account enticed more savers compared with ones without such an incentive. In addition, the prize-linked accounts attracted more money, as savers increased their monthly deposits to have more chances to win, according to studies sponsored by the nonprofit Doorways to Dream Fund. “This isn't a demographic thing,” said Joanna Smith-Ramani, senior innovation director for the D2D Fund. “We see good impacts and benefits from the financially vulnerable and from financially secure consumers.” D2D helped spark federal legislation last year to allow banks to offer prize-linked savings products, and about a dozen states have amended laws to allow for raffle-based products. Retirement plan providers are discussing using such motivation to spur 401(k) participation, such as a company offering its employees the chance to win a 100% match as an incentive to enroll, Ms. Smith-Ramani said. Such an offer cannot be made today because of regulations for retirement accounts, she said. (More: Immediate gratification can take huge toll on retirement) Could advisers implement a prize-linked strategy to encourage savings and other positive financial planning behavior? Brad Klontz, a therapist and certified financial planner with Occidental Asset Management, said that, ideally, advisers want to foster intrinsic motivation. But, he added, there's a “mountain of evidence” that behavioral-reinforcing strategies — offering a reward to increase the frequency of the desired behavior — actually work. Mr. Klontz helped build a reward system into his clients' savings efforts, having them save for some short-term goals such a vacation or more dinners out, rather than just tightening their budgets to pay for long-term goals. (More: The power of purpose: Benefits of goals-based investing) Julie Littlechild, president of Advisor Impact, said offering prizes for savings could work for some people who don't respond to other types of motivation but isn't likely to work for all clients. Ms. Littlechild encourages advisers to use visualization techniques with clients, asking them to visualize what their best life would look like at retirement. Use of age-progression tools can help advisers make that visual approach much more real by showing them what they may look like at the time they are imagining, she said. Adviser Harold Evensky, principal of Evensky & Katz/Foldes Financial Wealth Management, agrees the “prize” for clients is being able to pay for a trip or other goal. His clients are encouraged to make the right decisions by being shown the impact of not doing them, Mr. Evensky said. Financial writer Nick Murray disagrees that advisers, or anyone else, can motivate someone to do anything. “I can't make a client care more about his family's financial security than he does,” Mr. Murray said. But advisers can help clients choose to be more committed to saving by asking questions that “cause a twinge of pain.” His recommendation: “Do you know what would happen to your family financially if you didn't wake up tomorrow?”

Latest News

Texas man says SEC and fund could make him pay twice
Texas man says SEC and fund could make him pay twice

A $141M judgment and a federal asset freeze collide over one shrinking pool

Osaic executives Kristy Britt and Greg Cornick to leave
Osaic executives Kristy Britt and Greg Cornick to leave

The firm's CFO and EVP of Wealth Management Solutions are the latest executives to exit the broker-dealer.

Estate planning becomes a client retention issue for financial advisors, survey finds
Estate planning becomes a client retention issue for financial advisors, survey finds

Clients are saying they would consider switching advisors if another professional offered estate planning services, according to a new Trust & Will survey.

Candidly adds AI agents for Trump Accounts, workplace benefits
Candidly adds AI agents for Trump Accounts, workplace benefits

CEO Laurel Taylor says the fintech's composable AI stack helps workers optimize dollars across Trump Accounts, 529s, 401(k)s, and other employee benefits.

BMO adds three advisors in Dallas amid Y'all Street wealth boom
BMO adds three advisors in Dallas amid Y'all Street wealth boom

The bank has swiped three private banking veterans from BNY as the city climbs the ranks of America's fastest-growing wealth hubs.

SPONSORED Who builds the income when the pension disappears?

Dan Biagini of American Equity says the steady decline of pensions, longer lifespans and a reset in interest rates are rewriting how advisors build retirement income

SPONSORED Why direct indexing stopped being optional

Direct indexing is on pace to outgrow ETFs and mutual funds. Northern Trust's Ken Lassner explains why the advisors who get it wish they had started sooner.