Merrill Lynch hires director of gerontology

Cynthia Hutchins takes on newly created role to help advisers deal with aging clients.
JAN 19, 2014
Financial gerontology — the study of the financial impacts of aging — has been around for decades, but a major financial services firm touting its own gerontologist could be downright revolutionary. At least that's what Cynthia Hutchins, recently appointed director of gerontology for Bank of America Merrill Lynch, hopes. “The idea of this role is to enlighten advisers on the various gerontological issues that are facing their baby boomer clients, such as longevity, elder care, legacy planning and how to incorporate family needs into their overall financial plan,” Ms. Hutchins said in an interview. “When we think about financial advisers, it's usually all about the numbers: the charts, graphs and investment performance,” she said. “But when we talk to our clients, a lot of them feel their advisers don't understand their goals.” A wealth manager and retirement specialist with Merrill Lynch for the past 15 years, Ms. Hutchins describes her recently created position as a cog in the corporate machine's new emphasis on goals-based planning for its 14,000-plus advisers. “Look no further than the unprecedented demographic shift in this country and it's clear to see that the conversations between advisers and clients need to evolve,” David Tyrie, head of retirement and personal wealth solutions for Merrill Lynch, said in a statement Wednesday announcing Ms. Hutchins' appointment. Health care is the No. 1 issue for retired and soon-to-be-retired clients, and yet it's one of the issues that financial advisers don't feel secure talking about, Ms. Hutchins said. “We need to help our advisers so they feel comfortable in having deeper conversations with their clients about these topics” as well as issues such as Social Security, Medicare and long-term care. Longevity is another hot-button issue. Noting that her own grandmother died last year at 96 after spending more than 40 years in retirement, Ms. Hutchins said longevity is an issue that people are having trouble wrapping their arms around. Ms. Hutchins said she'll be casting a wide net trying to raise awareness about aging-related issues, such as the impact of longevity on financial plans, by speaking at all the company's national and market-level meetings over the next year and publishing white papers on related topics. “Cyndi's appointment to this unique role comes at an important time when people need access to a deeper level of expertise and guidance that can help them to and throughout retirement,” Mr. Tyrie said.

Latest News

Texas man says SEC and fund could make him pay twice
Texas man says SEC and fund could make him pay twice

A $141M judgment and a federal asset freeze collide over one shrinking pool

Osaic executives Kristy Britt and Greg Cornick to leave
Osaic executives Kristy Britt and Greg Cornick to leave

The firm's CFO and EVP of Wealth Management Solutions are the latest executives to exit the broker-dealer.

Estate planning becomes a client retention issue for financial advisors, survey finds
Estate planning becomes a client retention issue for financial advisors, survey finds

Clients are saying they would consider switching advisors if another professional offered estate planning services, according to a new Trust & Will survey.

Candidly adds AI agents for Trump Accounts, workplace benefits
Candidly adds AI agents for Trump Accounts, workplace benefits

CEO Laurel Taylor says the fintech's composable AI stack helps workers optimize dollars across Trump Accounts, 529s, 401(k)s, and other employee benefits.

BMO adds three advisors in Dallas amid Y'all Street wealth boom
BMO adds three advisors in Dallas amid Y'all Street wealth boom

The bank has swiped three private banking veterans from BNY as the city climbs the ranks of America's fastest-growing wealth hubs.

SPONSORED Who builds the income when the pension disappears?

Dan Biagini of American Equity says the steady decline of pensions, longer lifespans and a reset in interest rates are rewriting how advisors build retirement income

SPONSORED Why direct indexing stopped being optional

Direct indexing is on pace to outgrow ETFs and mutual funds. Northern Trust's Ken Lassner explains why the advisors who get it wish they had started sooner.