Voya sued by participant in $2.8 million plan for excessive 401(k) fees

The plaintiff claims Voya potentially earns more than $1 billion per year in "excessive compensation" from its nearly 50,000 record-keeping clients.
SEP 12, 2017

Voya Financial has been sued by a participant in a roughly $3 million 401(k) plan for charging allegedly excessive fees for record keeping and administration services, adding to an emerging trend of retirement-plan-fee lawsuits materializing among small plans. Plaintiff Sharon Goetz is seeking the "return of undisclosed excessive and unreasonable asset-based fees" for its services to the $2.8 million Cornerstone Pediatric Profit Sharing Plan, and "to prevent Voya from charging those excessive fees in the future," according to a lawsuit filed Sept. 8 in Delaware district court. Ms. Goetz is seeking class-action status, to represent other defined contribution plans that contract with Voya and its wholly owned subsidiary, Voya Retirement Insurance and Annuity Co., for record-keeping services. Voya is one of the largest record keepers of DC plans. It provides services to around 47,000 DC plans, with 4.6 million participants and more than $300 billion in assets, according to data from InvestmentNews' sister publication Pensions & Investments. The plaintiff claims Voya potentially earned more than $1 billion per year in "excessive compensation" on fees the company charged its DC plans. "Voya denies the plaintiff's claims and we plan to vigorously defend this matter," spokesman Joseph Loparco said. "Other than that, we do not discuss pending litigation." Lawsuits alleging excessive 401(k) fees for investment-management and record-keeping services aren't new — their prevalence has increased steadily over the past decade. However, those focused on small retirement plans — the market the majority of 401(k) advisers operate in — are fairly new, and some anticipate this as a growing trend. A participant in a $1.1 million 401(k) plan filed a lawsuit in June against Nationwide for allegedly excessive record-keeping and administration fees. LaMettry's Collision Inc., an employer sponsoring a $9 million 401(k) was sued in May 2016 for breaching its fiduciary duties, as were fiduciaries of a $25 million plan in July last year. The Voya lawsuit — Goetz v. Voya Financial, Inc. et al — alleges the Cornerstone plan paid roughly $30,790 for record-keeping services in 2014, amounting to $1,466 per participant; fees increased to $34,568 in 2015, or $1,819 per participant, according to the suit. Comparing those fees to a survey conducted by consulting firm NEPC, which found median record-keeping fees to be $64 per plan participant in 2015, the lawsuit claims Voya's fees were 36 times more than what would be considered reasonable.

Latest News

RIA moves: True North adds $353M California RIA as SageView grows North Carolina presence
RIA moves: True North adds $353M California RIA as SageView grows North Carolina presence

Plus, a $400 million Commonwealth team departs to launch an independent family-run RIA in the East Bay area.

Blue Owl Capital, Voya strike private market partnership for retirement plans
Blue Owl Capital, Voya strike private market partnership for retirement plans

The collaboration will focus initially on strategies within collective investment trusts in DC plans, with plans to expand to other retirement-focused private investment solutions.

Top Commonwealth advisor to recruiters: Stop with the cold calls already!
Top Commonwealth advisor to recruiters: Stop with the cold calls already!

“I respectfully request that all recruiters for other BDs discontinue their efforts to contact me," writes Thomas Bartholomew.

Why AI notetakers alone can't fix 'broken' advisor meetings
Why AI notetakers alone can't fix 'broken' advisor meetings

Wealth tech veteran Aaron Klein speaks out against the "misery" of client meetings, why advisors' communication skills don't always help, and AI's potential to make bad meetings "100 times better."

Morgan Stanley, Goldman, Wells Fargo to settle Archegos trades lawsuit
Morgan Stanley, Goldman, Wells Fargo to settle Archegos trades lawsuit

The proposed $120 million settlement would close the book on a legal challenge alleging the Wall Street banks failed to disclose crucial conflicts of interest to investors.

SPONSORED How advisors can build for high-net-worth complexity

Orion's Tom Wilson on delivering coordinated, high-touch service in a world where returns alone no longer set you apart.

SPONSORED RILAs bring stability, growth during volatile markets

Barely a decade old, registered index-linked annuities have quickly surged in popularity, thanks to their unique blend of protection and growth potential—an appealing option for investors looking to chart a steadier course through today's choppy market waters, says Myles Lambert, Brighthouse Financial.