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The tension in 401(k)s: Autopilot with as much guidance as possible

possible

Even if participants are automatically enrolled, many said they would also like professional guidance, including advice that goes beyond saving for retirement, J.P. Morgan found in a recent survey.

Employers are increasingly striving to accommodate two groups of people — those who want everything done automatically in their 401(k) and those who want as much guidance as possible.

Sixty-two percent of plan participants say they would gladly hand discretion over their retirement planning to

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