Asset managers are focusing on quality data and a better investor experience

Asset managers are focusing on quality data and a better investor experience
Accurate data and an expanded product range are priorities.
MAY 06, 2024

Asset managers are focusing on better quality and accuracy of their data and improving the investor experience over the next two years.

Research by Northern Trust shows a global drive to ensure that data is prioritized (72% of the 300 global asset managers who took part cited this as their top concern), while investor experience (70%) comes a close second and expanding the product range is third (60%).  Controlling costs is a strategic priority for just 46% of respondents.

The focus on quality and accuracy of data is a sharp rise from the firm’s survey of asset managers in 2022 when just 45% put this as their top priority with most citing efficiency and cost controls.

“Asset managers are focused on honing their distribution channels, and having access to high-quality, consistent data is crucial in driving those decisions,” said Ryan Burns, Head of Global Fund Services (GFS), North America. “It’s important that managers have a deep understanding of their clients’ needs so they can find them the right product at the right time, because there is no one-size-fits-all solution.”

The changing and diverse requirements of investors means that 83% of poll participants are looking to expand their product range.

NON-CORE OUTSOURCING

While costs and efficiencies may not be the number one concern right now, it’s still up there with respondents assessing the impact of T+1 and economic conditions.  This means that non-core activities – such as securities finance, liquidity management, trading and foreign exchange - may be outsourced, 59% of respondents are looking at this and 83% are considering outsourcing data management.

“Many of the challenges we’re seeing today come back to the same core issue: data,” says Clive Bellows, incoming President of Northern Trust in Europe, Middle East, Africa (EMEA). “As a result, managers are looking to leverage new technology, and the survey found that many managers are looking to enhance their data management strategies by engaging their custodians for outsourced solutions.”

The research is featured in a whitepaper called The Next Chapter in Driving Growth in Asset Management 2024.

Latest News

People moves: XYPN president Vince Hockett to retire in 2027
People moves: XYPN president Vince Hockett to retire in 2027

Also, SEI names LPL’s Kristie Edling-Day as CIO, TD Bank U.S. taps Hardeep Walia to lead wealth, and BMO adds an Illinois regional president

Family offices poured $68.3B into AI and RIA deals in Q3 2026
Family offices poured $68.3B into AI and RIA deals in Q3 2026

FINTRX data shows 342 company transactions in the quarter, with wealth management consolidation driving nearly one in seven deals.

Wells Fargo and Merrill Lynch settle excessive commissions probe
Wells Fargo and Merrill Lynch settle excessive commissions probe

State regulators secure $4.4 million from two broker-dealers over unreasonable charges on small-dollar retail equity trades.

The straight-line retirement is over. Here’s what comes next
The straight-line retirement is over. Here’s what comes next

New F&G survey finds most pre-retirees are delaying or redesigning retirement, creating fresh planning opportunities for financial advisors.

Trump Accounts face midterm test as rules shift, warns Focus exec
Trump Accounts face midterm test as rules shift, warns Focus exec

Focus Partners Wealth’s Jeffrey Levine says a Democratic House or Senate would make new legislation on Trump Accounts much harder to pass

SPONSORED Built on insurance experience to deliver on long-term promises

Knighthead Life entered the market with a competitive MYGA. A strong launch earned advisor confidence and paved the way for FIAs.

SPONSORED In the Age of AI, Trust Becomes the Advisor's Greatest Asset

As AI makes financial information more accessible than ever, Lana Hock explains why human judgment, trust, and empathy remain the qualities clients value most in a financial advisor