Fraudsters prey on US veterans' lack of PACT Act benefit claims knowledge

Fraudsters prey on US veterans' lack of PACT Act benefit claims knowledge
Veterans and their families are being targeted by criminals, according to an AARP report.
JUL 31, 2023

Most U.S. military veterans are unaware that they can get help to claim a new benefit, but fraudsters know only too well and are taking advantage of the knowledge gap.

The Department of Veterans Affairs says that the Promise to Address Comprehensive Toxics Act, or the PACT Act, is "perhaps the largest health care and benefit expansion in VA history" and expands the list of presumptive conditions for which veterans can claim without having to prove their disability resulted from their military service.

Free assistance is available for claims, but two-thirds of veterans surveyed by AARP said they were not aware of this, leaving them open to criminals who are targeting potential claimants offering help with the process and promising lucrative benefits, a telltale sign of a scam.

“Our nation’s veterans should not have to worry about being exploited by financial predators,” said Troy Broussard, senior advisor for the AARP Veterans and Military Families Initiative and U.S. Army Desert Storm veteran. “Scammers have a playbook to get us into a heightened emotional state that gets in the way of our ability to think logically. Knowing about these specific scams makes it far less likely that anyone will engage with them.”

Around 5 million veterans of the Vietnam, Gulf War and Post-9/11 eras, and their survivors, exposed to burn pits, Agent Orange, and other toxic substances, are eligible to make a PACT Act claim.

The AARP poll found that scammers target veterans due to an assumption of steady income and benefits, frequent moves and deployments, and tight-knit culture that criminals can exploit to gain unwarranted trust.

SPOTTING FRAUDS

Previous research from the nonprofit organization found that veterans/military adults are 40% more likely to lose money to scams and fraud than the civilian population.

Advisors can help their clients recognize veteran-specific frauds using tips from the AARP Fraud Watch Network:

  • Veterans never have to pay for their earned benefits or service records — if told otherwise, it’s a scam.
  • Veterans who receive a call or see an advertisement from an alleged law firm helping with benefits claims should not assume that it is a trustworthy organization.
  • Veterans and their families should sign up for the National Do Not Call Registry and use a call-blocking service.
  • Veterans should never sign a blank form or agreement with an attorney or company without fully understanding what it is.

Latest News

SEC bars ex-broker who sold clients phony private equity fund
SEC bars ex-broker who sold clients phony private equity fund

Rajesh Markan earlier this year pleaded guilty to one count of criminal fraud related to his sale of fake investments to 10 clients totaling $2.9 million.

The key to attracting and retaining the next generation of advisors? Client-focused training
The key to attracting and retaining the next generation of advisors? Client-focused training

From building trust to steering through emotions and responding to client challenges, new advisors need human skills to shape the future of the advice industry.

Chuck Roberts, ex-star at Stifel, barred from the securities industry
Chuck Roberts, ex-star at Stifel, barred from the securities industry

"The outcome is correct, but it's disappointing that FINRA had ample opportunity to investigate the merits of clients' allegations in these claims, including the testimony in the three investor arbitrations with hearings," Jeff Erez, a plaintiff's attorney representing a large portion of the Stifel clients, said.

SEC to weigh ‘innovation exception’ tied to crypto, Atkins says
SEC to weigh ‘innovation exception’ tied to crypto, Atkins says

Chair also praised the passage of stablecoin legislation this week.

Brooklyn-based Maridea snaps up former LPL affiliate to expand in the Midwest
Brooklyn-based Maridea snaps up former LPL affiliate to expand in the Midwest

Maridea Wealth Management's deal in Chicago, Illinois is its first after securing a strategic investment in April.

SPONSORED How advisors can build for high-net-worth complexity

Orion's Tom Wilson on delivering coordinated, high-touch service in a world where returns alone no longer set you apart.

SPONSORED RILAs bring stability, growth during volatile markets

Barely a decade old, registered index-linked annuities have quickly surged in popularity, thanks to their unique blend of protection and growth potential—an appealing option for investors looking to chart a steadier course through today's choppy market waters, says Myles Lambert, Brighthouse Financial.