Stubborn clients? Blame the brain

It's the prefrontal cortex, stupid. That's the part of the client's brain that can scuttle an adviser's best-laid plans.
JUN 01, 2007
Advisers hoping to convince clients that they need a long-term financial plan should do their best to appeal to the prefrontal cortex of their clients’ brains — and steer clear of the limbic system altogether. “The prefrontal cortex — the analytical part of the brain that controls contingency planning — is what differentiates us from lower life forms,” said David Laibson, an economics professor at Harvard University in Cambridge, Mass., who specializes in the link between investment decisions, and physiological and psychological factors. The limbic system, on the other hand, is emotional — it is a procrastinator that lives for the moment, he added. It is the part of the brain that prefers immediate lump sums rather than the promise of long-term security, Mr. Laibson noted. Most people are unaware of the part of their brain that seeks instant gratification and avoids long-range planning. In fact, according to to a survey of 1,000 people conducted by Prudential Financial Inc. of Newark, N.J., only one-third believed that their emotions affected their investment decisions. For the full report, see the upcoming June 4 issue of InvestmentNews.

Latest News

Advisor moves: $1B Stifel team joins Raymond James, Southern Ridge picks Osaic
Advisor moves: $1B Stifel team joins Raymond James, Southern Ridge picks Osaic

A California team with four decades of combined experience and a Kentucky father-son practice headline this week's advisor movement.

AI in wealth management: budgets surge but ROI remains elusive
AI in wealth management: budgets surge but ROI remains elusive

From generative AI on trading desks to personalized portfolio tools, financial firms are spending big on AI, but measuring returns is proving harder.

Arax acquires $3B RIA Transcend Capital in seventh deal of 2026
Arax acquires $3B RIA Transcend Capital in seventh deal of 2026

The fast-growing RIA aggregator adds Transcend Capital Advisors, a multi-state firm with more than 1,000 client relationships.

As layoffs commence, Commonwealth’s digital guru jumps ship
As layoffs commence, Commonwealth’s digital guru jumps ship

Christopher Blotto moved this month to Janney Montgomery Scott.

Fintech bytes: Advyzon lays claim to new category with 'all-in AI' launch
Fintech bytes: Advyzon lays claim to new category with 'all-in AI' launch

Finturk also added new form-filling and cash sweep tools to its AI-first CRM platform, while Zeplyn builds advisor coaching into its own AI operating system

SPONSORED Direct indexing webinar targets tax-loss harvesting amid market swings

Northern Trust’s Ken Lassner shows advisors how to convert volatility into after-tax portfolio gains

SPONSORED Who builds the income when the pension disappears?

Dan Biagini of American Equity says the steady decline of pensions, longer lifespans and a reset in interest rates are rewriting how advisors build retirement income