thinkorswim integration not all going swimmingly, TD says

Some early glitches for subset of clients; 'actively working to resolve it'
JAN 10, 2012
By  John Goff
TD Ameritrade Holding Corp. said some of its clients are experiencing issues with electronic trades after the company integrated its Thinkorswim options broker this past weekend. “In general the integration has gone well, with all clients able to place trades on our platforms,” Kim Hillyer, a spokeswoman for TD Ameritrade, wrote in an e-mail to Bloomberg News. “However, we are experiencing some issues, impacting a subset of clients and their ability to place trades electronically.” Hillyer said she couldn't give further details about the issues. She said Omaha, Nebraska-based TD Ameritrade identified the problem and is “actively working to resolve it.” The online broker brought more than 250,000 Thinkorswim accounts to the TD Ameritrade platform in the final integration last weekend, according to Hillyer. TD Ameritrade bought options brokerage Thinkorswim Group Inc. for $749 million in 2009 to expand beyond equities. --Bloomberg News--

Latest News

Mercer Advisors lands third-biggest deal to date with Full Sail Capital
Mercer Advisors lands third-biggest deal to date with Full Sail Capital

With over 600 clients, the $71 billion RIA acquirer's latest partner marks its second transaction in Oklahoma.

Fintech bytes: FP Alpha rolls out estate insights feature
Fintech bytes: FP Alpha rolls out estate insights feature

Also, wealth.com enters Commonwealth's tech stack, while Tifin@work deepens an expanded partnership.

Morgan Stanley, Atria job cut details emerge
Morgan Stanley, Atria job cut details emerge

Back office workers and support staff are particularly vulnerable when big broker-dealers lay off staff.

Envestnet taps Atria alum Sean Meighan to sharpen RIA focus
Envestnet taps Atria alum Sean Meighan to sharpen RIA focus

The fintech giant is doubling down on its strategy to reach independent advisors through a newly created leadership role.

LPL, Evercore welcome West Coast breakaways
LPL, Evercore welcome West Coast breakaways

The two firms are strengthening their presence in California with advisor teams from RBC and Silicon Valley Bank.

SPONSORED Beyond the dashboard: Making wealth tech human

How intelliflo aims to solve advisors' top tech headaches—without sacrificing the personal touch clients crave

SPONSORED The evolution of private credit

From direct lending to asset-based finance to commercial real estate debt.