Subscribe

SS&C acquires CRM firm used by large wealth managers

Salentica client relationship management software to become part of Black Diamond platform.

Financial software firm SS&C Technologies Holdings bought client relationship management provider Salentica for an undisclosed amount, the firms said Monday.
About 100 large advisory and other wealth management firms use Salentica’s CRM, which is based on Microsoft Dynamics CRM and Salesforce CRM platforms. Salentica’s clients have an average $3 billion in client assets under management.
(More: Alleviating financial advisers’ pain with account openings)
The Salentica technology will now become part of SS&C’s Black Diamond wealth platform and operate as a unit of Windsor, Conn.-based SS&C.
“Fundamentally this is an acquisition about adding deep expertise in CRM, a key component of the adviser technology ecosystem, and being able to bring that experience to large, complex advisory firms,” said Dave Welling, co-general manager of SS&C Advent, in a statement.
SS&C bought portfolio management software provider Advent Software in February 2015 for $2.7 billion. Advent had purchased the Black Diamond portfolio management platform in 2011.
(More: Lack of regulation on CRM note-taking can put advisers in sticky software scenarios)
Today about 10,000 financial services entities manage and account for investments using SS&C technology and services, according to the 30-year-old company.

Learn more about reprints and licensing for this article.

Recent Articles by Author

Celebration of women fostering diversity in the financial advice profession

Honoring the 2020 and 2019 InvestmentNews Women to Watch for their achievements and dedication to improving the financial advice profession.

Merrill Lynch veteran Michelle Avan dies

Avan recently became SVP and head of global women's and under-represented talent strategy, global human resources for Bank of America.

Finalists for Women in Asset Management Awards announced

More than 100 individuals were named on the short list for awards in 16 categories; the winners will be announced on Sept. 9.

Rethinking advisory fees means figuring out value

Most advisers still charge AUM-based fees, but that's not likely to be the case in 10 years, according to Bob Veres. Some advisers are now experimenting with alternative fee models.

Advisers need focus on growth and relationships, especially now

Business development expert Robyn Crane believes financial advisers need to be taking advantage of this unique time.

X

Subscribe and Save 60%

Premium Access
Print + Digital

Learn more
Subscribe to Print