State regulators say Finra expungement reform falls short

State regulators say Finra expungement reform falls short
Finra's rule proposal would tighten the process for clearing customer disputes from broker records, but NASAA is not yet on board.
SEP 19, 2022

State regulators say a Finra expungement proposal is a step in the right direction but falls short of what’s needed to curb abuses of the process, which allows brokers to clear customer disputes from their record.

Last month, Finra filed a proposal with the Securities and Exchange Commission that would implement reforms, such as establishing a special roster of arbitrators to hear expungement requests, requiring a unanimous vote by arbitrators to approve expungement and allowing state regulators to participate in expungement hearings.

The proposal was a revised version of one the Financial Industry Regulatory Authority Inc. withdrew in July 2021 after SEC staff indicated the agency had concerns about it. Finra’s modifications have drawn support from some expungement critics.

But the North American Securities Administrators Association is not yet on board.

“We still don’t think that that proposal has gone far enough,” Maryland Securities Commissioner Melanie Senter Lubin, the outgoing NASAA president, said Sunday at the organization’s annual conference in Nashville, Tennessee.

The problem is that expungement has become too easy for brokers to obtain, Lubin said. It should be “hardwired into the process and the rule” that expungement is “an extraordinary remedy.”

Involving state regulators in expungement hearings is a good move, but it’s not fully detailed in the proposal, she said.

“That is a step,” Lubin said. “We’re not quite sure how that’s going to play out.”

Lubin’s misgivings about the proposal are outlined in NASAA’s Sept. 6 comment letter to the SEC, whose comment period on the Finra proposal concluded earlier this month. The SEC must approve Finra rule proposals.

The main problem is the Finra approach tightens up expungement rules but doesn’t fundamentally overhaul the system, Lubin said.

“It really still doesn’t solve the problem,” she said. “We’re looking forward to continuing to work with Finra to come up with a better solution to the expungement problem. We’ll see what happens down the road.”

Latest News

NASAA moves to let state RIAs use client testimonials, aligning with SEC rule
NASAA moves to let state RIAs use client testimonials, aligning with SEC rule

A new proposal could end the ban on promoting client reviews in states like California and Connecticut, giving state-registered advisors a level playing field with their SEC-registered peers.

Could 401(k) plan participants gain from guided personalization?
Could 401(k) plan participants gain from guided personalization?

Morningstar research data show improved retirement trajectories for self-directors and allocators placed in managed accounts.

UBS sees a net loss of 111 financial advisors in the Americas during the second quarter
UBS sees a net loss of 111 financial advisors in the Americas during the second quarter

Some in the industry say that more UBS financial advisors this year will be heading for the exits.

JPMorgan reopens fight with fintechs, crypto over fees for customer data
JPMorgan reopens fight with fintechs, crypto over fees for customer data

The Wall Street giant has blasted data middlemen as digital freeloaders, but tech firms and consumer advocates are pushing back.

The average retiree is facing $173K in health care costs, Fidelity says
The average retiree is facing $173K in health care costs, Fidelity says

Research reveals a 4% year-on-year increase in expenses that one in five Americans, including one-quarter of Gen Xers, say they have not planned for.

SPONSORED How advisors can build for high-net-worth complexity

Orion's Tom Wilson on delivering coordinated, high-touch service in a world where returns alone no longer set you apart.

SPONSORED RILAs bring stability, growth during volatile markets

Barely a decade old, registered index-linked annuities have quickly surged in popularity, thanks to their unique blend of protection and growth potential—an appealing option for investors looking to chart a steadier course through today's choppy market waters, says Myles Lambert, Brighthouse Financial.