COMPANIES

Charles Schwab

Office address: 3000 Schwab Way, Westlake, TX 76262 
Website: www.schwab.com 
Year established: 1971 
Company type: non-discretionary investment advisory program 
Employees: 35,300+ 
Expertise: venture capital and private equity, finance, mutual funds, ETFs, stocks, options, futures, bonds, CDs and fixed income, money market funds, cash solutions and rates, annuities, cryptocurrency, brokerage and trading, retirement accounts (IRAs), education and custodial 
Parent company: N/A 
Key people: Walter Bettinger II (CEO), Charles Schwab (co-chair), Rick Wurster (president), Steve Anderson (managing director), Mike Verdeschi (CFO), Dennis Howard (CIO), Stacy Hammond (CMO), Tim Heier (CTO) 
Financing status: N/A 

Charles Schwab is a Westlake-based investment services company, known for its innovative approach to investing. The company has over 35,300 employees across more than 420 global locations. As of 2024, Charles Schwab manages over $9.92 trillion in client assets. 

Schwab’s subsidiaries provide a full spectrum of services, including brokerage, banking, and financial advisory, challenging traditional Wall Street practices in support of clients. 

History of Charles Schwab 

Founded in 1971 by Charles Schwab, the firm initially offered discounted brokerage services to make investing accessible to more Americans. In 1975, after brokerage fees were deregulated, Schwab seized the opportunity by reducing fees and attracting cost-sensitive investors. The company went public in 1987, further strengthening its reputation in financial services.  

The organization led the industry with one of the first online trading platforms, making stock trading more convenient. In 2020, it acquired TD Ameritrade, solidifying its role as one of the top brokerage firms in the country. By 2023, Charles Schwab had become a major financial institution, managing trillions of dollars in assets and adapting to digital finance advancements. 

Products and Services of Charles Schwab 

Charles Schwab offers a range of investment, banking, and advisory services designed to support both individual investors and financial professionals: 

  • brokerage accounts: access to stocks, ETFs, options, and mutual funds with online trading and research tools 
  • retirement accounts: includes traditional, Roth, SEP IRAs, and 401(k) rollovers 
  • financial planning and wealth management: provides personalized investment, estate, and tax planning through advisors and robo-advisors 
  • banking services: checking and savings accounts with worldwide ATM fee rebates and FDIC insurance 
  • trading and investment tools: advanced trading platforms, research, and educational resources for active traders 
  • TD Ameritrade integration: access to the Thinkorswim platform and educational tools for active trading 
  • annuities and insurance: options for retirement income and asset protection 
  • mutual funds and ETFs: a wide selection of Schwab ETFs and no-transaction-fee mutual funds 

For over 50 years, Charles Schwab has prioritized accessible investing with transparent pricing and $0 online trades. The firm promises client satisfaction and security from unauthorized activity. 

Culture at Charles Schwab

Charles Schwab’s culture centers around client commitment and teamwork. Employees work in a collaborative environment, united by the mission to put clients first and challenge the status quo. Schwab supports staff with a comprehensive benefits package, including: 

  • competitive salary and bonus plans: base pay, performance-based bonuses, and stock purchase opportunities 
  • retirement planning: 401(k) match, employee stock purchase plan, and financial advisory services 
  • health and wellness: medical, dental, vision, HSAs, FSAs, and disability insurance 
  • family and life benefits: paid time off, parental leave, adoption assistance, and backup care options 
  • learning and career development: tuition reimbursement, mentorship programs, and academic support 

The company’s environmental initiatives focus on sustainable practices, guided by a commitment to reducing ecological impacts through efficient resource management. Charles Schwab’s ESG goals emphasize sustainable buildings and solar energy initiatives, aiming to enhance efficiency and transparency in its environmental performance: 

  • green buildings: follows ENERGY STAR® and LEED® guidelines in new constructions 
  • solar energy: runs a 2.5 MW solar project in Texas to support energy needs 
  • waste reduction: promotes recycling and uses sustainable materials for office supplies 
  • responsible reporting: tracks environmental metrics and publishes progress through recognized platforms 

Schwab fosters a diverse and inclusive workplace, valuing the unique backgrounds and perspectives of its employees. The firm’s commitment includes various initiatives aimed at broadening opportunities and enhancing representation: 

  • education partnerships: collaborates with HBCUs and Hispanic-Serving Institutions to support student career growth 
  • diverse hiring: works with over 25 organizations to recruit talent from underrepresented communities 
  • veterans’ support: assists veterans and military spouses through employment programs 
  • scholarship programs: funds scholarships for financial planning students from diverse backgrounds 

Charles Schwab’s approach empowers employees to make meaningful contributions while advancing professionally. Its focus on innovation and inclusivity defines a work environment that values service and supports employees’ personal growth. 

About Charles Schwab CEO Walter Bettinger II and Key People 

Walter W. Bettinger II serves as the CEO and co-chair of Charles Schwab’s Board of Directors, guiding the company’s strategic direction. Before joining Schwab, Bettinger founded Hampton Pension Services and worked in the pension division of Westfield Insurance. He is an alumnus of Harvard Business School, Ohio University, and Delta State University. 

The executive team at Charles Schwab drives the company’s strategic vision and operations across various departments: 

  • Charles R. Schwab is a founder and co-chairman, shaping company strategy and mission 

  • Rick Wurster serves as president, overseeing client offerings and operational management across Charles Schwab’s service lines 

  • Steve Anderson is a managing director, head of workplace financial services, managing retirement and employee benefit plans 

  • Mike Verdeschi as a managing director and CFO, leads the company’s financial strategy and fiscal oversight 

  • Dennis Howard acts as a managing director and chief information officer, directing technology infrastructure and cybersecurity efforts 

  • Stacy Hammond, serving as managing director and chief marketing officer, spearheads Schwab’s branding and marketing initiatives 

  • Tim Heier as managing director and chief technology officer drives innovation and development of Schwab’s technology platforms 

 

The Future at Charles Schwab 

Following its post-migration to TD Ameritrade, Charles Schwab has streamlined its services for smoother customer experiences, especially around advisor interactions and digital features. While some advisors seek alternative custodians, the company remains committed to supporting its clients through targeted service enhancements and maintaining its non-competitive stance with advisors. The firm has also bolstered technology upgrades to align with its expanded scale, keeping advisors engaged with improved tools and resources. 

In 2024, Charles Schwab was recognized by Wolfe Research as a leading retail broker, supported by robust fundamentals and the strength of rising interest rates. The company’s capital position enables it to pursue growth opportunities, including share buybacks, solidifying its role as a resilient player in the financial sector. Schwab’s client-focused approach, disciplined financial management, and advisor-friendly policies continue to underscore its dedication to success. 

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MUTUAL FUNDS NOV 23, 2008
Managed-payout-fund disclosures must

Disclosures for managed-payout mutual funds — launched in the last year to help retirees manage income — must make it clear that unlike annuities, such funds do not guarantee income.

MUTUAL FUNDS NOV 23, 2008
Fidelity shakeup signals focus on breakaway brokers

Fidelity Investments' decision last week to replace the head of its adviser unit with an executive from Morgan Stanley is another sign that the former is serious about recruiting more breakaway brokers.

MUTUAL FUNDS NOV 16, 2008
Panel to weigh changes to money funds draws critics

A panel that is charged with recommending changes to the ways money market mutual funds operate is being met with skepticism by money fund experts who worry that changes might be unnecessary.

Advisers fret that clients will trim 401(k) participation if matches are cut

Financial advisers are worried that if more employers eliminate 401(k) matches, it will cause already cash-strapped and worried clients to reduce or halt their contributions.

FINTECH NOV 09, 2008
Tech spending to rise despite economic woes

Financial services companies continue to increase their technology spending despite rocky markets and an anemic economy.

Fund companies reach out to harried advisers

Fund companies and service providers are offering webinars, seminars and handouts to help advisers handle the onslaught of questions they're getting from 401(k) participants and employers in this volatile market.

MFS forms DC investment only office

MFS Investment Management of Boston announced today the formation of a business development office for the defined contribution investment only market.

RIA NEWS OCT 26, 2008
Schwab dominates rivals in Citi survey of RIA custodians

Charles Schwab & Co. Inc., the pioneer of discount brokerage and the first broker to focus a business unit solely on independent investment advisers, appears to have proved once again that it pays to be first.

RIA NEWS OCT 26, 2008
Custodians, RIAs to launch awareness campaign

Registered investment advisers who are frustrated with getting a blank stare when they tell potential clients that they are independent and not a broker-dealer, are being asked to unite around a new branding campaign called OneVoiceRIA.

FINTECH OCT 24, 2008
Schwab upgrades; TD Ameritrade offers deal

Charles Schwab has upgraded its online trading system, and TD Ameritrade Institutional is offering advisers preferred pricing for donor-advised funds

RIA NEWS OCT 15, 2008
JPMorgan, Schwab, Wells Fargo and Piper

New York-based JPMorgan Chase reported a third-quarter profit of $527 million, or 11 cents a share, down 84% from the $3.4 billion, or 97 cents a share, recorded in the year-ago period.

Broker-Dealer of the Future transcript

The following is an edited transcript of the round-table discussion. It was moderated by InvestmentNews news editor Bruce Kelly and InvestmentNews reporter Jed Horowitz.

FIXED INCOME OCT 10, 2008
Bond fund costs Schwab more than $500,000

The Charles Schwab Corp. short-term-bond fund that blew up this year because of its exposure to mortgage-backed securities is now costing the firm as a result of significant legal losses.

MUTUAL FUNDS OCT 05, 2008
Mutual funds prepare confidence-building ads

In the wake of plunging investor confidence, mutual fund firms have developed advertising messages that stress solidity.

MUTUAL FUNDS OCT 03, 2008
Schwab opts for guaranty program

All Schwab money market funds will participate in the temporary guaranty program for money funds announced by the Department of the Treasury on Sept. 19.