Finra panel orders Raymond James to pay former broker more than $500,000 for defamation

Finra panel orders Raymond James to pay former broker more than $500,000 for defamation
Arbitrators include $100,000 sanction for firm's foot-dragging in producing documents.
SEP 17, 2019
Finra arbitrators ordered Raymond James Financial Services Inc. to pay a former broker more than $500,000 for treating her unfairly while dismissing her. The three-person, nonpublic-majority Financial Industry Regulatory Authority Inc. arbitration panel recommended the removal of defamatory termination language in Diana Marie Petersen's Form U5. In the award document, the panel said it "portrays [her] in an extremely negative light making it quite difficult if not impossible for her to obtain new employment in the financial services industry." Ms. Petersen was given a five-day notice of termination on Oct. 27, 2015, that was to take effect on Nov.1, 2015. The amended explanation for her firing said that no reason was given and that it was not for cause. It also said she "engaged in a number of minor violations" of firm policy and "was in conflict with her supervisor." The termination explanation, as approved by the arbitrators, goes on to say that after serving her the notice of termination, Raymond James found that Ms. Petersen had signed her husband's name to a letter her husband had authorized in connection to a trust that was a Raymond James client. That was a violation of firm policy and led to her firing on Nov. 10, 2015. Ms. Petersen's actions did not involve an investment. She is no longer in the industry, according to her BrokerCheck profile. [Recommended video: Financial planning wasn't even a thing 50 years ago.] The arbitrators awarded Ms. Petersen $360,000 in compensatory damages and $1,100 in costs. They also required Raymond James to pay 10% interest per annum on the damages from Jan. 22, 2018, through Aug. 19, 2019. That added more than $50,000 to the award. The arbitrators also made Raymond James pay Ms. Petersen an additional $100,000 for violating the panel's orders to turn over documents in discovery. They were incensed by the firm's "litany of excuses" for failing to meet deadlines in producing the evidence. "The sanctions represent an indication of conduct that should not go on," said Ms. Petersen's lawyer, Michael Mahoney, a partner at Mahoney Lefky. Mr. Mahoney said Ms. Petersen could not sell her book of business of about $900,000 because of the language Raymond James used to describe her departure. He was happy with what she was able to recover through arbitration. "It's a significant victory for Diana," Mr. Mahoney said. "She is satisfied she got a fair hearing and that she needs to be paid for the damage that was done to her." A Raymond James spokesman declined to comment.

Latest News

The 2025 InvestmentNews Awards Excellence Awardees revealed
The 2025 InvestmentNews Awards Excellence Awardees revealed

From outstanding individuals to innovative organizations, find out who made the final shortlist for top honors at the IN awards, now in its second year.

Top RIA Cresset warns of 'inevitable' recession amid tariff uncertainty
Top RIA Cresset warns of 'inevitable' recession amid tariff uncertainty

Cresset's Susie Cranston is expecting an economic recession, but says her $65 billion RIA sees "great opportunity" to keep investing in a down market.

Edward Jones joins the crowd to sell more alternative investments
Edward Jones joins the crowd to sell more alternative investments

“There’s a big pull to alternative investments right now because of volatility of the stock market,” Kevin Gannon, CEO of Robert A. Stanger & Co., said.

Record RIA M&A activity marks strong start to 2025
Record RIA M&A activity marks strong start to 2025

Sellers shift focus: It's not about succession anymore.

IB+ Data Hub offers strategic edge for U.S. wealth advisors and RIAs advising business clients
IB+ Data Hub offers strategic edge for U.S. wealth advisors and RIAs advising business clients

Platform being adopted by independent-minded advisors who see insurance as a core pillar of their business.

SPONSORED Compliance in real time: Technology's expanding role in RIA oversight

RIAs face rising regulatory pressure in 2025. Forward-looking firms are responding with embedded technology, not more paperwork.

SPONSORED Advisory firms confront crossroads amid historic wealth transfer

As inheritances are set to reshape client portfolios and next-gen heirs demand digital-first experiences, firms are retooling their wealth tech stacks and succession models in real time.