Finra sees uptick in arbitration cases filed in first quarter

The number of arbitration cases brought before Finra was up 10% in the first quarter over a year ago and the proportion of cases resulting in damages being awarded was also up. At least one factor has emerged as the main culprit.
MAY 06, 2014
The number of arbitration cases brought before the Financial Industry Regulatory Authority Inc. is on pace to exceed the total from last year, according to statistics compiled by the broker-dealer regulator. Finra said that during the first three months of the year, 1,011 arbitration cases have been filed. That compares to 919 in the first quarter of 2013 and 1,183 in the first quarter of 2012. The total number of cases filed in 2013 was 3,714, while 4,299 cases were filed in 2012. One likely factor in the uptick this year is the hundreds of cases that Finra has received from investors who have been burned by the collapse in Puerto Rico municipal bond funds, according to Bryan Ward, a partner at Sutherland Asbill & Brennan. Last week, Finra announced that it had expanded its pool of arbitrators to handle the Puerto Rico caseload. The number of Puerto Rico complaints could rise and push the total number of arbitration claims higher, depending on how plaintiffs fare. “We'll have to see how the Puerto Rico bond cases play out,” Mr. Ward said. “A few big wins can be a strong marketing tool for getting more clients.” The number of arbitration cases closed is running behind the previous two years. In the first quarter of this year, 946 cases closed, compared to a total of 4,498 and 4,877 closing in 2013 and 2012, respectively. The proportion of arbitration cases that resulted in damages being awarded to clients this year is running ahead of the previous two years. Finra said that 50% of cases that were decided in the first quarter — 55 of 109 — resulted in damage awards, compared to 42% for all of 2013 and 45% for all of 2012. Over the last couple of years, Finra has eased rules surrounding the makeup of the three-adjudicator arbitration panels. The default option now is an all-public panel. Alternatively, claimants can choose two public arbitrators and one arbitrator with a financial industry background. In the first quarter of the year, all-public arbitration panels awarded damages to customers in 48% of cases they heard, while a split panel awarded damages in 45% of the cases before them. That compares to 43% for all-public panels and 44% for split panels in all of 2013 and 49% and 33%, respectively, in all of 2012. In the pool of 6,375 Finra arbitrators, 3,547 are public and 2,828 are non-public. Nearly every brokerage contract with clients includes a mandatory arbitration clause that sends customer disputes to Finra, the industry-funded regulator. The leading claim in arbitration cases this year has been breach of fiduciary duty, followed by negligence, breach of contract and failure to supervise. Breach of fiduciary duty also was the leading claim in 2013 and 2012. This trend consistently shows up even though Finra enforces the suitability standard that applies to brokers when they sell investment products and not the fiduciary duty that governs investment advisers' interactions with clients. Attorneys usually try to broaden their cases in Finra arbitration. “There's typically not a fiduciary duty in those [broker] relationships, but it's alleged as a claim in customer arbitration,” Mr. Ward said.

Latest News

Texas man says SEC and fund could make him pay twice
Texas man says SEC and fund could make him pay twice

A $141M judgment and a federal asset freeze collide over one shrinking pool

Osaic executives Kristy Britt and Greg Cornick to leave
Osaic executives Kristy Britt and Greg Cornick to leave

The firm's CFO and EVP of Wealth Management Solutions are the latest executives to exit the broker-dealer.

Estate planning becomes a client retention issue for financial advisors, survey finds
Estate planning becomes a client retention issue for financial advisors, survey finds

Clients are saying they would consider switching advisors if another professional offered estate planning services, according to a new Trust & Will survey.

Candidly adds AI agents for Trump Accounts, workplace benefits
Candidly adds AI agents for Trump Accounts, workplace benefits

CEO Laurel Taylor says the fintech's composable AI stack helps workers optimize dollars across Trump Accounts, 529s, 401(k)s, and other employee benefits.

BMO adds three advisors in Dallas amid Y'all Street wealth boom
BMO adds three advisors in Dallas amid Y'all Street wealth boom

The bank has swiped three private banking veterans from BNY as the city climbs the ranks of America's fastest-growing wealth hubs.

SPONSORED Who builds the income when the pension disappears?

Dan Biagini of American Equity says the steady decline of pensions, longer lifespans and a reset in interest rates are rewriting how advisors build retirement income

SPONSORED Why direct indexing stopped being optional

Direct indexing is on pace to outgrow ETFs and mutual funds. Northern Trust's Ken Lassner explains why the advisors who get it wish they had started sooner.