Allstate sues Ameriprise for allegedly stealing client information

According to the lawsuit, agents being recruited away have been encouraged to create contact lists and download data on flash drives to later solicit clients.
AUG 22, 2017

Allstate Insurance Co. is suing Ameriprise Financial in a spat alleging Ameriprise is stealing Allstate's confidential information by recruiting the giant insurance company's salespeople, known as "exclusive financial specialists." Ameriprise is allegedly encouraging the Allstate sales agents to create contact lists from customer information, use flash drives and portable electronic devices to download client data, and then solicit Allstate clients once they quit and move to Ameriprise, according to the complaint. Allstate leveled those allegations at Ameriprise in a lawsuit filed August 10 in U.S. district court, northern district of Illinois. The complaint alleges violation of the Defend Trade Secrets Act, tortious interference with business relationships and unfair competition. "Ameriprise has engaged, or is engaging, in a national effort to steal [Allstate] confidential information," according to the complaint. "Indeed, Ameriprise's actions have been so blatant and outrageous that Ameriprise has encouraged" Allstate salespeople "to lie" to Allstate "about their theft" of the confidential information, the complaint alleges. As of August 10, Ameriprise was soliciting Allstate salespeople in Arizona, Kansas, Louisiana, Nevada and New Jersey, the lawsuit alleges, and has also solicited them in Illinois, New York and Pennsylvania. (More: See the latest adviser moves in the InvestmentNews Advisers on the Move database) "Allstate will always take action when its contractual obligations are being violated or its confidential information is threatened," wrote spokesman Ben Corey in an email. "We stand by the allegations stated in our complaint and look forward to a favorable court resolution of this issue." A spokeswoman for Ameriprise, Kathleen McClung, wrote in an email: "We believe the suit is without merit and will defend ourselves vigorously."

Latest News

The 2025 InvestmentNews Awards Excellence Awardees revealed
The 2025 InvestmentNews Awards Excellence Awardees revealed

From outstanding individuals to innovative organizations, find out who made the final shortlist for top honors at the IN awards, now in its second year.

Top RIA Cresset warns of 'inevitable' recession amid tariff uncertainty
Top RIA Cresset warns of 'inevitable' recession amid tariff uncertainty

Cresset's Susie Cranston is expecting an economic recession, but says her $65 billion RIA sees "great opportunity" to keep investing in a down market.

Edward Jones joins the crowd to sell more alternative investments
Edward Jones joins the crowd to sell more alternative investments

“There’s a big pull to alternative investments right now because of volatility of the stock market,” Kevin Gannon, CEO of Robert A. Stanger & Co., said.

Record RIA M&A activity marks strong start to 2025
Record RIA M&A activity marks strong start to 2025

Sellers shift focus: It's not about succession anymore.

IB+ Data Hub offers strategic edge for U.S. wealth advisors and RIAs advising business clients
IB+ Data Hub offers strategic edge for U.S. wealth advisors and RIAs advising business clients

Platform being adopted by independent-minded advisors who see insurance as a core pillar of their business.

SPONSORED Compliance in real time: Technology's expanding role in RIA oversight

RIAs face rising regulatory pressure in 2025. Forward-looking firms are responding with embedded technology, not more paperwork.

SPONSORED Advisory firms confront crossroads amid historic wealth transfer

As inheritances are set to reshape client portfolios and next-gen heirs demand digital-first experiences, firms are retooling their wealth tech stacks and succession models in real time.