Being nice to your waiter could get you a job

The way you treat the waitstaff at a restaurant says a lot about the type of manager you'll be. At least, that's what Home Depot co-founder and Invemed Associates Chairman Ken Langone thinks. Mr. Langone says he likes to take job candidates out to a meal to see how they interact with waiters and waitresses. “It's an important lesson,” he said. “Humility will get you a hell of a lot more than hubris.” From his experience at Home Depot, Mr. Langone learned that a “store is only successful because of the kids who put on the orange apron. They need to … feel that they are as important as I am.” Humble bosses who show they appreciate employees' contributions create a “comfortable” work environment, Mr. Langone added. And research backs him up: A study from researchers at the Wharton School and George Mason University suggests that a compassionate corporate culture correlates with better client service. Another study, from the University of Warwick in England, suggests happy employees are 12% more productive. So the next time you go out to eat, make sure you're extra nice to your server. It could result in a better dining experience, and it might even prepare you for your next job.