Car salesmen miles ahead of advisers in consumer trust

Car salesmen miles ahead of advisers in consumer trust
Advice and investment industry lowest of the low in consumer faith, survey finds; banks not regarded much better
JAN 05, 2012
Less than half of the public trust financial services and banks to do what is right, making them the least-trusted industries for the second year in a row, according to an annual survey by public relations firm Edelman. Banks are trusted by 47 percent of the public, down from 50 percent a year ago, while the percentage who said financial- services companies will do the right thing dropped to 45 percent from 48 percent, according to interviews in 20 countries from Oct. 10 to Nov. 30. Technology (MXWO0IT) companies topped the ranking with 79 percent, down from 80 percent. The automotive industry netted a 67 percent favorable response. Trust in government officials, regulators and chief executive officers as “credible spokespeople” dropped the most in the 12-year history of Edelman's Trust Barometer survey. CEO trust plunged to 38 percent from 50 percent a year earlier, while the percentage that say they see government and regulators as credible dropped to 29 percent from 43 percent. Even though government leaders were less trusted than their counterparts in business in all of the countries surveyed except Singapore, 49 percent of the survey respondents said they want more government regulation of business. The survey, conducted by research firm StrategyOne for Edelman, consisted of 20-minute online interviews focused on so- called members of the “informed public” -- college graduates whose household income is in the top quartile for their age in their country and who follow public-policy issues in the news at least several times a week. The Financial Times reported the survey's results yesterday on its website. Edelman releases the Trust Barometer survey results annually at the start of the World Economic Forum's annual meeting in Davos, Switzerland. --Bloomberg News--

Latest News

Federal judge dismisses Eltek manipulation lawsuit against Morgan Stanley Smith Barney
Federal judge dismisses Eltek manipulation lawsuit against Morgan Stanley Smith Barney

Nine-month electronic trading freeze and share lending program at the center of dismissed claim.

RIA wrap: Dynamic strikes South Carolina deal to reach $7B AUM milestone
RIA wrap: Dynamic strikes South Carolina deal to reach $7B AUM milestone

Meanwhile, Rossby Financial's leadership buildout rolls on with a new COO appointment as Balefire Wealth welcomes a distinguished retirement specialist to its national network.

Rethinking diversification amid a concentrated S&P 500
Rethinking diversification amid a concentrated S&P 500

With a smaller group of companies driving stock market performance, advisors must work more intentionally to manage concentration risks within client portfolios.

Merrill pays second settlement to former Miami Dolphins player, client of ex-broker
Merrill pays second settlement to former Miami Dolphins player, client of ex-broker

Professional athletes are often targets of scam artists and are particularly vulnerable to fraud.

Schwab touts AI as its biggest growth lever at investor day
Schwab touts AI as its biggest growth lever at investor day

The brokerage giant tells Wall Street it will use artificial intelligence to reach clients it has never been able to serve — and turn the technology's perceived threat into a competitive edge.

SPONSORED Beyond wealth management: Why the future of advice is becoming more human

As technical expertise becomes increasingly commoditized, advisors who can integrate strategy, relationships, and specialized expertise into a cohesive client experience will define the next era of wealth management

SPONSORED Durability over scale: What actually defines a great advisory firm

Growth may get the headlines, but in my experience, longevity is earned through structure, culture, and discipline