Finra: Morgan Stanley must pay Schwab $1.2 million over broker recruiting violation

Arbitrators rule that Morgan Stanley violated trade secrets by "maliciously and willfully" appropriating a Schwab client list.
NOV 03, 2017

A Finra arbitration panel awarded $1.2 million to Charles Schwab & Co. Inc. in a case against Morgan Stanley Smith Barney involving the recruitment of a Schwab broker. In a Nov. 2 award, the arbitrators found that Morgan Stanley violated the California Uniform Trade Secrets Act by diverting Schwab clients of a broker called "Mr. Q." The broker's customer list, which included contact and financial information, were deemed trade secrets. "MSSB misappropriated [Schwab's] trade secrets during the recruitment, hiring and employment of Mr. Q., and did so maliciously and willfully," the award states. Schwab claimed that Morgan Stanley "orchestrated the departure and wrongful actions of Mr. Q, [Schwab's] former employee, by inducing Mr. Q" to take his customer list and clients to Morgan Stanley. The arbitrators said that Schwab did not sign and was not bound by the protocol for broker recruiting. The case was filed in March 2016. Morgan Stanley announced this week that it is withdrawing from the protocol. Morgan Stanley did not immediately respond to a request for comment. The firm's penalty breaks down as $360,000 in compensatory damages, $289,524 in attorneys' fees and $600,000 in punitive damages. "We're pleased with Finra's decision in this matter," said Schwab spokesman Rob Farmer. "We take these issues related to confidentiality, client solicitation and intellectual property very seriously. We intend to pursue breaches when they occur through appropriate legal action."

Latest News

No succession plan? No worries. Just practice in place
No succession plan? No worries. Just practice in place

While industry statistics pointing to a succession crisis can cause alarm, advisor-owners should be free to consider a middle path between staying solo and catching the surging wave of M&A.

Research highlights growing need for personalized retirement solutions as investors age
Research highlights growing need for personalized retirement solutions as investors age

New joint research by T. Rowe Price, MIT, and Stanford University finds more diverse asset allocations among older participants.

Advisor moves: RIA Farther hails Q2 recruiting record, Raymond James nabs $300M team from Edward Jones
Advisor moves: RIA Farther hails Q2 recruiting record, Raymond James nabs $300M team from Edward Jones

With its asset pipeline bursting past $13 billion, Farther is looking to build more momentum with three new managing directors.

Insured Retirement Institute urges Labor Department to retain annuity safe harbor
Insured Retirement Institute urges Labor Department to retain annuity safe harbor

A Department of Labor proposal to scrap a regulatory provision under ERISA could create uncertainty for fiduciaries, the trade association argues.

LPL Financial sticking to its guns with retaining 90% of Commonwealth's financial advisors
LPL Financial sticking to its guns with retaining 90% of Commonwealth's financial advisors

"We continue to feel confident about our ability to capture 90%," LPL CEO Rich Steinmeier told analysts during the firm's 2nd quarter earnings call.

SPONSORED How advisors can build for high-net-worth complexity

Orion's Tom Wilson on delivering coordinated, high-touch service in a world where returns alone no longer set you apart.

SPONSORED RILAs bring stability, growth during volatile markets

Barely a decade old, registered index-linked annuities have quickly surged in popularity, thanks to their unique blend of protection and growth potential—an appealing option for investors looking to chart a steadier course through today's choppy market waters, says Myles Lambert, Brighthouse Financial.