New SEC videos aim to help investors identify brokers vs. investment advisers

New SEC videos aim to help investors identify brokers vs. investment advisers
Videos criticized for glossing over details of business models, conflicts.
AUG 15, 2019

Investors trying to decide whether to hire a broker or an investment adviser can now turn to the Securities and Exchange Commission's website, where the agency posted videos on Thursday designed to highlight the differences between them. The five videos, which total approximately 14 minutes and are hosted by SEC Chairman Jay Clayton, walk viewers through the services and costs associated with each business model. In the videos, Mr. Clayton breaks it down this way: Brokers make recommendations on investment-product transactions, while advisers can provide the same guidance but also manage investment accounts on an ongoing basis. He also briefly mentions that many financial professionals are both brokers and advisers. "We at the SEC want you to be armed with the information to ask the right questions and make the choices that are best for you — whether that means going with an investment adviser, a broker or a combination of the two," Mr. Clayton said. The videos, which were produced in-house at the agency, are part of the SEC's investor education campaign it launched after approving earlier this year a regulatory package designed to raise investment advice standards. In the video, Mr. Clayton says the new rules "prohibit brokers and investment advisers from putting their interests ahead of your interests." The videos received a mixed immediate reaction. Dennis Nolte, financial adviser, Seacoast Bank, said they "get people thinking about" whether to hire a broker or adviser. "It's a good start," Mr. Nolte said. "It seemed very earnest and well-meaning. There are some nuances that aren't addressed and some confusing verbiage." Barbara Roper, director of investor protection at the Consumer Federation of America, said the videos use language that testing has shown confuses investors. "Good concept, deeply flawed execution," Ms. Roper said. "I'm not sure some of the content is even accurate let alone presented in a way that assists an investor in making an informed choice." [Recommended video: What's the No. 1 challenge advisers face over the next five years?] Mr. Clayton tells viewers that brokers are paid by commissions on transactions while advisers are paid a fee based on the size of the account. But that doesn't go far enough, said Knut Rostad, president of the Institute for the Fiduciary Standard. "The comparison between [brokers' and advisers'] compensation overlooks the structural differences that adviser clients are in advice relationships of two with an investment adviser [who has] a fiduciary duty, while broker customers are in transaction relationships of three [that includes] the BD and issuer," Mr. Rostad wrote in an email. While commissions based on product sales are often highlighted as a broker conflict, Mr. Nolte gave Mr. Clayton credit for pointing out that advisers also can be biased toward specific investments. (More: Dually registered advisers found to have conflicts and higher fees) "He did say there could be a product conflict for advisers even though they're not making commissions," Mr. Nolte said. But Ms. Roper criticized Mr. Clayton for drawing a parallel between brokers and advisers on third-party revenue. "That is the broker-dealer payment model," she said. "It's the exception on the [adviser] side." If investors are in doubt, Mr. Clayton advised them to pose his favorite question to a financial professional they're about to hire: "How much of my money is going to fees and costs and how much is going to work for me?"

Latest News

Edward Jones facing more race bias claims in new lawsuit
Edward Jones facing more race bias claims in new lawsuit

A private partnership, Edward Jones is a giant in the retail brokerage industry with more than 20,000 financial advisors.

Advisor moves: LPL recruitment momentum continues with $815M Northwestern Mutual team
Advisor moves: LPL recruitment momentum continues with $815M Northwestern Mutual team

Meanwhile, Raymond James and Tritonpoint Partners separately welcomed father-son teams, including a breakaway from UBS in Missouri.

SEC chief Atkins signals caution on prediction market ETFs amid broader rethink of novel fund structures
SEC chief Atkins signals caution on prediction market ETFs amid broader rethink of novel fund structures

Paul Atkins has asked staff to solicit public comment on novel ETFs, pausing the clock on as many as 24 filings linked to the booming event contracts market.

Private capital's $1 trillion bet on the American retirement account
Private capital's $1 trillion bet on the American retirement account

From 401(k)s to retail funds, Deloitte sees private equity and credit crossing into mainstream investing on two fronts at once.

Advisor moves: Wells Fargo Advisors pulls in $9.6b in fresh talent during first half of May
Advisor moves: Wells Fargo Advisors pulls in $9.6b in fresh talent during first half of May

Big-name defections from Morgan Stanley, UBS, and Merrill Lynch headline a busy two weeks of recruiting for the wirehouse.

SPONSORED Are hedge funds the missing ingredient?

Wellington explores how multi strategy hedge funds may enhance diversification

SPONSORED Beyond wealth management: Why the future of advice is becoming more human

As technical expertise becomes increasingly commoditized, advisors who can integrate strategy, relationships, and specialized expertise into a cohesive client experience will define the next era of wealth management