Wells Fargo fined $1 million by Finra over client reports

Wells Fargo fined $1 million by Finra over client reports
Firm failed to enforce supervisory systems for the use of consolidated reports generated by their reps, regulator claimed.
DEC 20, 2016
The Financial Industry Regulatory Authority Inc. has fined Wells Fargo $1 million for failing to have in place reasonable supervisory systems to monitor advisers' creation of consolidated reports for clients. The Finra fine and settlement disclosed Monday cited Wells Fargo Advisors, which is now known as Wells Fargo Clearing Services, and Wells Fargo Advisors Financial Network for failing to enforce supervisory systems “for the use of consolidated reports generated by their registered representatives through a particular application that the firms made available” to brokers between June 2009 and June 2015. Consolidated reports are documents provided by a broker to a customer that combines account information regarding a customer's financial holdings, regardless of where those assets are held, according to Finra. The regulator's rules require consolidated reports, which are communications with the public, to be clear, accurate, and not misleading. (More: Wells Fargo to keep commission retirement accounts under DOL) The broker-dealers “failed to review the content of the consolidated reports generated using the application, including customized values for assets and accounts held away from the firms,” according to the settlement. “Further, the firms failed to provide a mechanism allowing their representatives to designate which application reports were actually provided to customers.” The two Wells Fargo firms “could not distinguish between draft application reports and reports that were completed and sent to customers, which should have been subjected to the firms' supervisory systems designed to review customer communications,” according to the settlement. Wells Fargo advisers' generated more than five million such reports during the cited time period using the company application, according to the settlement. The broker-dealers neither admitted or denied the findings of the settlement. (See: Finra fines Morgan Stanley $1.5 million for failing to deliver fund prospectuses ) “As part of this settlement, Wells Fargo Advisors has implemented and continues to implement new supervisory procedures and guidance with respect to supervising external assets and consolidated reports,” said company spokeswoman Helen Bow.

Latest News

Trust & Will cuts staff amid restructuring, AI disruption
Trust & Will cuts staff amid restructuring, AI disruption

A spokesperson for the estate planning fintech cited AI's reshaping of the industry as Trust & Will restructures its business.

Carson Group adds $236 million California team in latest deal
Carson Group adds $236 million California team in latest deal

Omaha-based RIA expands Northern California footprint with Roseville acquisition amid record annual pace for wealth management M&A.

Envestnet expands tax-management push with Vanguard alliance
Envestnet expands tax-management push with Vanguard alliance

Advisor's Alpha framework joins Envestnet's platform, giving advisors new tools to manage client tax exposure year-round.

Russell Investments to be acquired by B Capital-led investor group
Russell Investments to be acquired by B Capital-led investor group

B Capital and pension giant CalPERS lead a consortium buying the 90-year-old asset manager from TA Associates and Reverence Capital Partners.

AI use reshapes advisor satisfaction and deepens client trust, separate studies reveal
AI use reshapes advisor satisfaction and deepens client trust, separate studies reveal

Using artificial intelligence can have benefits for both advisors and their clients, according to new research.

SPONSORED Who builds the income when the pension disappears?

Dan Biagini of American Equity says the steady decline of pensions, longer lifespans and a reset in interest rates are rewriting how advisors build retirement income

SPONSORED Why direct indexing stopped being optional

Direct indexing is on pace to outgrow ETFs and mutual funds. Northern Trust's Ken Lassner explains why the advisors who get it wish they had started sooner.