Focus Financial rolls out Jump AI to 800 advisors after pilot

AI assistant Jump has signed a deal with Focus Financial Partners as the startup makes a major splash into the RIA ecosystem, following its existing partnership with broker-dealers LPL, Cetera, and Osaic as well as Fidelity's eMoney Advisor and RightCapital financial planning sofwares. 

Focus Financial Partners, a leading RIA aggregator of firms that collectively manage over $500 billion in assets, is providing Jump’s AI to 800 advisors as part of its initial rollout across Focus’s SCS Financial and the Focus Partners Wealth independent network of firms. Advisors can use Jump to automate meeting notes and compliance documents, streamline CRM and financial planning data entry, and prepare for client meetings.

Jump competed for Focus’s business in an eight week pilot program alongside another AI vendor, Focus Financial’s Samuel Jack told InvestmentNews. Jack, who is VP of strategy and operations at Focus, did not specify the other AI vendor but said the pilot spanned 40 advisors.

“We did a lot of industry research, software demos, we had reference calls with advisors both within Focus and outside of it. We had the more serious candidates complete some very detailed RFPs,” said Jack. “And then based on that review process, we selected two companies to participate in a pilot program and undergo a multi month legal compliance, cybersecurity, data privacy review and the eight week pilot, which I think was instrumental in helping us decide to work with Jump and proceed to an enterprise agreement.” 

Focus then conducted an internal survey with advisors who participated in the pilot program, finding that Jump helped advisors save 70% of the time they previously spent on preparing for meetings, capturing notes, documenting, and managing follow up tasks.

More than 23,000 advisors now use Jump, which raised $20 million in February 2025 from investors that included Battery Ventures and Citi Ventures. Jump secured its first paid customer in February 2024 and now has over 2,300 paid users, its CEO Parker Ence told InvestmentNews. Jump’s AI can also examine advisor behavior at firms to identify practices of high performers as shareable insights.

“A pretty common question is, we've got these advisors that are really high performers, if we could just figure out what they're doing, we could spread that out across the rest of our advisors,” said Ence. “And so when it comes to developing junior advisors or just kind of identifying what's working and spreading that around, Jump supports that as well.” 

New research from Schwab Advisor Services found that 63% of RIAs are using AI as of late 2025, more than double the adoption rate tracked by Schwab in 2023. Jump recently released insights on advisor-client relationships based on its AI analysis of 12,000 advisor-client meetings.

“We want to make sure that the end client is aware that AI will be used to summarize the meeting in various ways, so we've built in all kinds of different ways to deliver disclosure and consent,” said Ence. “We never have and never will use client data to train AI models. The models that we use, you can think of them like a big calculator. So the data goes in, it generates the outputs and then it clears. It doesn't learn or remember the data from that specific customer.”

This article is part of our Monthly Spotlight series, which in January focuses on AI in Wealth. Full coverage can be found here.